Handling Information in a Care Setting

How information is handled in a care setting can have an impact on relationships with service users. The information must be handled confidentially and in a way that respects the dignity of the individual. It is also essential to recognise that not all personal data will be relevant to prevent any potential risks to service users in their own homes.

When working in a care setting, it is so essential to build positive relationships with care users. Confidentiality and the correct handling of personal information are vital for trusting relationships. A breach in this may lead to a service user becoming unwilling to cooperate with their care providers.

If a service user feels their information is not handled correctly, it may cause them to withhold information from care providers. It could be hazardous for the care provider, especially if working with vulnerable people, such as children or older people. Service users will not report domestic problems at home or discuss personal issues, worsening their situation.

What does Handling Information in a care setting course offer?

The Handling Information in a care setting course introduces the concept of handling information in care settings. At the end of the course, you will understand the need for secure communication handling, and you will know how to access support if you have any questions regarding access to information.

This Handling Information in a care setting course will cover the vital role confidentiality plays in developing trusting relationships with the people in your care. It will define key terms such as the need to know and consent. It also touches on the legislation in place relating to the handling and storing information and the obligations each person has under these laws.

Learning Outcomes of Handling Information in a care setting course:

• What is confidentiality
• What is a need to know and how it affects handling information
• Types of consent
• Types of sensitive personal information and data protection
• The need to know restrictions on handling information

It is increasingly common for people to have sensitive personal information stored electronically. Your role as a practitioner is to ensure that information is handled under the law and with clear instructions from clients. In this Handling Information in a care setting course, you will learn how organisations can become compliant and understand how to handle information responsibly whilst maintaining openness and transparency.

Handling Information in a care setting course Benefits:

• Develop the confidence to ask questions and support each other
• Increase your knowledge of your responsibilities in the care setting
• Awareness of the need to make decisions about information sharing in the care setting

The key would be to build trust between the caregiver and the service user. It can be achieved by strengthening the relationship through ongoing conversations, building trust by listening to the needs of the service users.

Certificate of completion

Digital certificate - Included

• Sample Certificate - download

Certificate of Online Training in Handling Information in a Care Setting

OVERVIEW

When working in a care setting it is so important to build positive relationships with care users. Confidentiality and the correct handling of personal information are vital for trusting relationships and a breach in this may lead to a service user becoming unwilling to cooperate with their care providers.

This course provides an introduction to the concept of handling information in care settings. At the end of the course you will understand the need for secure handling of information and you will know how to access support if you have any questions regarding access to information. The course will cover the important role confidentiality plays in developing trusting relationships with the people in your care and it will define key terms such as ‘need to know’ and ‘consent’. It also touches on the legislation that is in place relating to the handling and storing of information and the obligations each person has under these laws.

COURSE OUTLINE

Module 1: Legislation

Module 2: Putting it Into Practice

DURATION

The total duration of course video content is 20 Minutes, it does not include the time taken to read, analyse and attempt the quiz or conduct any other research.

Learner can access the Learning Platform 24/7. The time period to complete the course depends on the learner’s pace and the time dedicated for training. Though the course is self-paced, but learner will be given maximum period of 12 Months from the date of enrolment. Learner may request for extension but, ILC holds the right to close/lock the course after completion of 12 Months.

ASSESSMENT

After successful enrolment, the learner will get access to the Learning Platform, where the training material is available. The training is in the video format, and each module consist of many videos.

Each module is followed by a 3-5 Multiple Choice Questions. You will have the option to review the video content as often you like, and submit the test once you are satisfied with the answers. The minimum pass score is 80% and you will have 3 attempts to pass test for each module. But, if in any condition, you cannot pass in three attempts, you can request 3 more attempts for all modules, after which all modules will be locked.

ACCREDITATION

The courses offered by Inspire London College are approved and accredited by The CPD Certification Services and different organisations in specific field including IIRSM (International Institute of Risk and Safety Management), IATP (Independent Asbestos Training Providers), and IFE (Institution of Fire Engineers).

CERTIFICATION

There are two options for certificate of completion:

OPTION 1

After completion of Assessment, ‘Get Your Certificate’ button will become available. Learner can use this to download free certificate in PDF format.

• Certificate of Completion(PDF format) = Free of Cost
• Certificate of Completion(Hardcopy) = £15

OPTION 2

You can also get CPD Accredited Certificate from Inspire London College along with transcript either in PDF format or Hardcopy.

CPD Accredited Certificate of Completion along with Transcript (PDF format) = £29

CPD Accredited Certificate of Completion along with Transcript (Hardcopy) £40 + Postal charges £15 = £55

Also this course, without any prior knowledge of Handling Information, the learners can take this training course and in addition to this, there are no age restrictions. Thus, anyone who is passionate and ambitious about Handling Information can take the course. There are no specific deadlines for admission, and you can enrol anytime on this course.

• Good knowledge of the English Language
• Good understanding of ICT

Recommended System Requirements

• Browser: Up to date web browser
• Video: Up to date video drivers
• Memory: 1Gb+ RAM
• Download Speed: Broadband (3Mb+)

Handling Information in a care setting course will open the doors to a world of job opportunities. This care setting course is designed to provide you with the skills to enter into this exciting field. After following this Handling Information course, your hands-on experience will allow you to move directly into entry-level positions in hospitals.

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