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Handling Sales Objections Course

CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees.


Online Training Academy

Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
0.5 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • Digital certificate - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

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Overview

Unlock the secrets to effectively managing and overcoming sales objections with our comprehensive Handling Sales Objections Course. This course is meticulously designed to enhance your ability to recruit, orient, and retain top sales talent while fostering a healthy workplace environment. Each module is structured to provide you with the essential skills needed to navigate the complexities of sales objections, ensuring that you are well-prepared to maintain a motivated and productive sales team. Dive into the dynamic world of human resources within sales, and equip yourself with the tools to succeed in today's competitive market.

Key Features:

  • CPD Certified
  • Free Certificate from Reed
  • CIQ Approved
  • Developed by Specialist
  • Lifetime Access

Certificates

Digital certificate

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

1
section
11
lectures
0h 28m
total
    • 1: Module 01: Unvoiced Objections 01:43
    • 2: Module 02: Three Main Factors 04:09
    • 3: Module 03: The Five Steps 02:28
    • 4: Module 04: Seeing Objections as Opportunities 01:44
    • 5: Module 05: Getting to the Bottom 03:30
    • 6: Module 06: Finding a Point of Agreement 03:18
    • 7: Module 07: Have the Client Answer Their Own Objection 02:21
    • 8: Module 08: Deflating Objections 01:37
    • 9: Module 09: Dos and Don'ts 01:12
    • 10: Module 10: Sealing the Deal 04:10
    • 11: CPD Certificate - Free 01:00 PDF

Course media

Description

This course offers a robust curriculum that delves into the key aspects of managing sales objections. Learners will explore strategies for recruiting and interviewing top talent, ensuring a smooth orientation process, and effectively following up with new employees. The curriculum also covers the importance of workplace wellness, techniques for retaining employees, and an understanding of contemporary human resources practices. By the end of this course, participants will have a well-rounded understanding of how to handle objections in sales, create a supportive work environment, and maintain high levels of employee engagement and retention.

Course Curriculum:

  • Module 01: Unvoiced Objections
  • Module 02: Three Main Factors
  • Module 03: The Five Steps
  • Module 04: Seeing Objections as Opportunities
  • Module 05: Getting to the Bottom
  • Module 06: Finding a Point of Agreement
  • Module 07: Have the Client Answer Their Own Objection
  • Module 08: Deflating Objections
  • Module 09: Dos and Don'ts
  • Module 10: Sealing the Deal

Learning Outcomes

  • Master recruiting strategies for effective sales team building.
  • Develop comprehensive orientation programmes for new employees.
  • Implement effective follow-up techniques with new hires.
  • Promote workplace wellness for a healthier, happier team.
  • Understand modern human resources trends and applications.
  • Enhance employee retention through strategic initiatives.

Who is this course for?

  • Sales managers looking to improve team efficiency.
  • HR professionals in the sales sector.
  • Business owners aiming to boost sales performance.
  • New sales team leaders seeking foundational skills.
  • Employees transitioning to sales management roles.

Career path

  • Sales Manager
  • HR Manager
  • Recruitment Specialist
  • Employee Relations Officer
  • Training and Development Coordinator
  • Workplace Wellness Consultant

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.