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Hospitality Marketing Training

Updated: 2025| CPD Accredited | PDF Certificate | Expert tutor support | 14 day money back guarantee

Provided by Care Skills Training

Summary

Price
£25 inc VAT
Study method
Online, On Demand What's this?
Duration
3.8 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

Add to basket or enquire

Overview

★★ 1500+ Positive Reviews from Learners! ★★
The CPD-Accredited Hospitality Marketing Training is expertly designed to give you a competitive edge in the dynamic and fast-paced world of hospitality and tourism. Whether you're entering the industry or seeking to advance your current career, this comprehensive training provides the marketing expertise needed to thrive in hotels, restaurants, resorts, and travel services.

Diploma in Hospitality Marketing Bundle Includes:

  • Hospitality Marketing
  • COSHH (Control of Substances Hazardous to Health) Training Course
  • Health and Safety at Work
  • GDPR Training

What's New?

MCQ-Based Assessment with unlimited retakes
Instant CPD Certificate upon successful completion

Bonus Courses:

  • COSHH (Control of Substances Hazardous to Health) Training Course
  • Health and Safety at Work
  • GDPR Training

Unlock Opportunities in Hospitality Marketing

Take the next step in your career with Care Skills Training’s Hospitality Marketing Training. This flexible, fully online course equips you with the practical skills and marketing knowledge needed to attract guests, promote services, and elevate the customer experience in hospitality businesses.

You will gain hands-on insight into creating effective marketing campaigns, managing online presence, improving guest satisfaction, and understanding the latest tourism and consumer trends. The course also includes bonus training in key compliance areas, helping you maintain safety and data protection standards in any hospitality role.

Course Highlights:

  • Hospitality Marketing Strategy: Learn how to design and implement strategic marketing plans tailored to hospitality businesses.

  • Digital Marketing for Hospitality: Master online marketing methods including SEO, PPC, content marketing, and email campaigns.

  • Social Media Management: Enhance brand visibility and customer engagement across social media platforms.

  • Branding and Promotion: Understand how to build a compelling brand and create promotional materials that attract guests.

  • Customer Relationship Management (CRM): Learn how to retain customers and improve loyalty through data-driven strategies.

  • Tourism and Consumer Behavior: Discover how travelers make decisions and how to position services to meet their needs.

  • Guest Experience Optimization: Deliver high-quality customer experiences that encourage repeat business and positive reviews.

Bonus Courses:

  • COSHH Training Course: Understand health hazards and control measures in hospitality environments.

  • Health and Safety at Work: Learn how to create and maintain a safe working environment for staff and guests.

  • GDPR Training: Ensure legal and ethical management of customer data in compliance with UK and EU regulations.

Learning Outcomes:

  • Develop a solid understanding of hospitality marketing principles and best practices.

  • Create and manage effective digital and offline marketing campaigns.

  • Improve branding, guest satisfaction, and customer engagement strategies.

  • Apply health and safety protocols and data protection policies in hospitality settings.

  • Achieve a CPD-accredited qualification that enhances your career potential.

  • Gain confidence in hospitality communication, promotion, and service delivery.

Why Choose Care Skills Training?

  • CPD Accredited Certification: Widely recognised qualification to boost your career across hospitality sectors.

  • Flexible Online Learning: Study anytime, anywhere, on any device, at your own pace.

  • Expert Tutor Support: Access guidance from industry professionals with real-world hospitality experience.

  • 14-Day Money-Back Guarantee: Enrol with peace of mind and full confidence.

  • Immediate Access: Start learning instantly with full course availability upon enrolment.

Student Testimonials – What Our Learners Say

★★★★★ "Extremely informative and practical. The marketing modules were detailed and the bonus courses were very helpful for compliance." — Laura Bennett
★★★★★ "Perfect for anyone in the hospitality industry looking to upgrade their marketing skills. I learned a lot about digital marketing and branding." — Mohammed Ali

Start building a successful career in hospitality marketing, tourism promotion, and customer relationship management with a trusted and flexible course provider. Enrol today in the Hospitality Marketing Training with Care Skills Training and gain a qualification that sets you apart.

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD

10 CPD hours / points
Accredited by The CPD Certification Service

Curriculum

6
sections
39
lectures
3h 47m
total
    • 1: Welcome to Hospitality Marketing 01:38
    • 2: What is Hospitality Marketing? 04:13
    • 3: The Hospitality Industry Landscape 02:59
    • 4: The Role of Marketing in Hospitality 02:28
    • 5: What Drives Guest Decisions? 03:05
    • 6: Segment Your Audience 02:53
    • 7: Build Guest Relationships 03:05
    • 8: Market Research Essentials 02:53
    • 9: Create a Winning Marketing Plan 03:14
    • 10: The Marketing Mix in Hospitality 03:23
    • 11: Build a Stellar Online Presence 03:06
    • 12: Social Media Magic 01:56
    • 13: Master Online Travel Agencies 02:42
    • 14: Email Marketing 02:10
    • 15: Create a Memorable Brand 02:43
    • 16: Manage Your Online Reputation 02:40
    • 17: Storytelling for Hospitality 02:42
    • 18: Introduction to Revenue Management in Hospitality 02:22
    • 19: Dynamic Pricing and Promotions 02:52
    • 20: Upselling and Cross-Selling 02:06
    • 21: Design Memorable Experiences 03:12
    • 22: Loyalty Programs That Work 02:41
    • 23: Events and Partnerships 02:37
    • 24: The Power of Data in Hospitality 03:06
    • 25: Tools for Data Analysis 02:36
    • 26: Personalisation Through Data 02:56
    • 27: Technology in Hospitality 02:45
    • 28: Sustainability and Eco-Tourism 02:51
    • 29: Order 1 Certificate and Get 1 Transcript Free 01:00 PDF
    • 30: The Rise of Influencer Marketing 02:45
    • 31: Handling Crises in Hospitality 03:37
    • 32: Post-Crisis Recovery Marketing 04:07
    • 33: Upgrade Your Learning Experience 01:00 PDF
    • 34: Health and Safety at Work 34:00 PDF
    • 35: COSHH (Control of Substances Hazardous to Health) Training 56:00 PDF
    • 36: GDPR Training 43:00 PDF
    • 37: Quiz 01:00
    • 38: Congratulations ! 01:00 PDF
    • 39: Get an Accredited Certificate for Each Course 01:00 PDF

Course media

Description

Course 1: Hospitality Marketing

Section 1: Welcome to Hospitality Marketing

  • What is Hospitality Marketing?
  • The Hospitality Industry Landscape
  • The Role of Marketing in Hospitality

Section 2: Understand Your Guests

  • What Drives Guest Decisions?
  • Segment Your Audience
  • Build Guest Relationships

Section 3: Craft Your Hospital Marketing Strategy

  • Market Research Essentials
  • Create a Winning Marketing Plan
  • The Marketing Mix in Hospitality

Section 4: Digital Marketing for Hospitality

  • Build a Stellar Online Presence
  • Social Media Magic
  • Master Online Travel Agencies
  • Email Marketing

Section 5: Branding and Reputation Management

  • Create a Memorable Brand
  • Manage Your Online Reputation
  • Storytelling for Hospitality

Section 6: Drive Revenue with Smart Strategies in Hospitality

  • Introduction to Revenue Management in Hospitality
  • Dynamic Pricing and Promotions
  • Upselling and Cross-Selling

Section 7: Create Unforgettable Guest Experiences

  • Design Memorable Experiences
  • Loyalty Programs That Work
  • Events and Partnerships

Section 8: Data-Driven Marketing and Analytics

  • The Power of Data in Hospitality
  • Tools for Data Analysis
  • Personalisation Through Data

Section 9: Emerging Trends and Innovations in Hospitality

  • Technology in Hospitality
  • Sustainability and Eco-Tourism
  • The Rise of Influencer Marketing

Section 10: Crisis Management and Recovery

  • Handling Crises in Hospitality
  • Post-Crisis Recovery Marketing

Course 2: COSHH (Control of Substances Hazardous to Health) Training Course

Course 3: Health and Safety at Work

Course 4: GDPR Training

Who is this course for?

The Diploma in Hospitality Marketing is ideal for:

  • Aspiring hospitality professionals who want to enter the industry with strong marketing and customer service knowledge.

  • Hotel, restaurant, and tourism staff looking to upskill and take on marketing or promotional responsibilities.

  • Marketing professionals aiming to specialise in hospitality, travel, and tourism sectors.

  • Entrepreneurs and business owners in hospitality seeking to grow their brand, attract more guests, and boost revenue.

  • Recent graduates or students in hospitality, tourism, or marketing fields who want to enhance their CV with a recognised qualification.

  • Anyone interested in the hospitality industry who wants to understand how marketing plays a vital role in guest satisfaction and business growth.

Requirements

There is no prerequisite for this. Don’t worry—we will teach you everything step by step.

Career path

After completing the Hospitality Marketing Training, learners can pursue a variety of roles in the hospitality, tourism, and service sectors, such as:

  • Hospitality Marketing Executive

  • Digital Marketing Assistant

  • Hotel Marketing Coordinator

  • Brand Ambassador

  • Guest Relations Manager

  • Customer Experience Executive

  • Front Office Marketing Support

  • Social Media Coordinator

Questions and answers

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Provider

Care Skills Training

Welcome to Care Skills Training!

At Care Skills Training, we believe in transforming care skills for tomorrow. Based in the vibrant heart of London, we are dedicated to equipping individuals with the knowledge and expertise needed to excel in the dynamic field of care.

We aim to empower Individuals becoming skilled caregivers so that they can provide exceptional care with compassion and expertise in every interaction.

With a commitment to excellence and a passion for nurturing talent, we offer a diverse range of top-quality courses designed to meet the evolving needs of the care industry. From essential Care Certificates 1-15 standards to specialized training in Health and Social Care, Elderly Care, Child Care, SEN (Special Educational Needs), and beyond, we provide comprehensive education tailored to your career aspirations.

View Care Skills Training profile

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