Skip to content

Search results

  • Customer Service Conflict Resolution

    Hodos Training
    Classroom course to help you turning conflict into opportunities for customer satisfaction and loyalty.
    • Onsite
    • 1 day · Full-time
    • Tutor support
    ...various fields such as customer service, sales, hospitality, human resources, or public relations. Developing these skills could also lead to leadership positions within these fields, such as customer service manager or human resources manager. …
    £1,410
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    ...Strategies for customer engagement and relationship development. Personalization in customer interactions. Problem Resolution and Conflict Management: Techniques for resolving customer issues efficiently. Turning challenges into opportunities for customer satisfaction. Managing conflicts …
    Enquire for pricing
  • Customer Service Fundamentals

    Hodos Training
    Classroom course to help you learn the principles of customer service. Material, trainer support and final test included
    • Onsite
    • 3 hours · Part-time
    • Tutor support
    ...Fundamentals' course is designed for individuals who work in customer-facing roles such as customer service representatives, sales associates, hospitality staff, or anyone who interacts with customers on a regular basis and wants to improve their customer service skills. This 'Customer Service …
    £760
  • In-House Highfield Level 3 Award in Food Safety

    ENVESCA LTD
    Classroom or Virtual via Zoom or Teams for up to 10 people.
    • Onsite
    • 3 days · Part-time
    • Regulated qualification
    • Tutor support
    ...regarding training and the need for good communication. The seven principles of the HACCP system Implementing and managing a food safety management system. Introduction to the Safer Food Better Business system and how to manage it. The role of the supervisor in the investigation of …
    £2,970

FAQs