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Hotel Management: Hospitality & Service Training for Beginners

All you need to know about Hotel Management | Include Free PDF Certificate & Tutor Support

Provided by Learndrive

Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
2.7 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

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Overview

Embark on a comprehensive journey into the world of Hotel Management. This course is meticulously designed to provide you with the knowledge, skills, and techniques essential for understanding and ensuring excellence in Hotel Management. From understanding the foundational aspects of the hotel industry to diving deep into the practicalities of recruitment, training, operations, and customer satisfaction, this course promises a holistic education for anyone looking to master the art and science of Hotel Management.

Learning Outcome: After completing this Hotel Management course, participants will:

  • Understand the core concepts and importance of Hotel Management.
  • Recognize the significance of various departments and their roles in Hotel Management.
  • Master the techniques for effective recruitment, training, and operations in Hotel Management.
  • Grasp the importance of customer satisfaction and marketing in Hotel Management.
  • Prepare for a successful career in various fields of Hotel Management.

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Curriculum

11
sections
16
lectures
2h 41m
total

Course media

Description

Dive into the intricacies of Hotel Management with our expertly crafted modules. This Hotel Management course blends theoretical knowledge with practical insights, ensuring participants are well-equipped to tackle the challenges of ensuring excellence in various hotel environments. Whether you're an aspiring hotel manager, a seasoned hotel owner, or simply someone passionate about Hotel Management, this course offers a comprehensive education.

Course Curriculum:

  • Module 01: An Overview of Hotel Industry

    • Understanding the core concepts of Hotel Management.
    • Different types of hotels and their significance in Hotel Management.

  • Module 02: The Process of Selection and Recruitment in Hospitality Industry

    • Planning and executing recruitment strategies in Hotel Management.
    • Understanding the importance of effective staffing in Hotel Management.

  • Module 03: The Process of Development and Training in Hospitality Industry

    • Identifying training needs and developing training programs in Hotel Management.
    • Evaluating the effectiveness of training in Hotel Management.

  • Module 04: Management of Front Office Operations

    • Mastering the arrival chronology and registration processes in Hotel Management.
    • Understanding the critical role of front office operations in Hotel Management.

  • Module 05: Management of Housekeeping, Engineering, and Security Operations

    • The role and responsibilities of housekeeping in Hotel Management.
    • Understanding the importance of security and engineering operations in Hotel Management.

  • Module 06: Management of Food and Beverage Operations

    • Role and functions of the Food & Beverage department in Hotel Management.
    • Cost control, profitability, and waste management in Hotel Management.

  • Module 07: Management of Service Quality in Hospitality Industry

    • Quality Management and its significance in Hotel Management.
    • Achieving excellence through quality assurance in Hotel Management.

  • Module 08: Marketing in Travel and Tourism Business

    • The role of marketing in travel, tourism, and Hotel Management.
    • Developing and implementing effective marketing strategies in Hotel Management.

  • Module 09: Customer Satisfaction

    • Defining and measuring customer satisfaction in Hotel Management.
    • Strategies for enhancing customer satisfaction in Hotel Management.

  • Module 10: E-Hospitality and Technology

    • Understanding the impact of digital technologies on Hotel Management.
    • Implementing technology solutions for efficient Hotel Management operations.

Who is this course for?

This Hotel Management course is designed for:

  • Aspiring hotel managers looking to deepen their knowledge in Hotel Management.
  • Professionals working in the field of hospitality and Hotel Management.
  • Students pursuing studies related to Hotel Management.
  • Anyone passionate about Hotel Management and looking to gain a comprehensive understanding of the field.

Requirements

This Hotel Management Training does not have any prerequisites or formal requirements.

Career path

Taking Hotel Management Course will open up a variety of career options for you.

Questions and answers

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Provider

Learndrive

Welcome to Learndrive! Your Trusted Online Learning Platform!

 

We Learndrive, are on a mission to provide easily accessible quality education and training for everyone around the world. As an online training provider, we strive to provide courses to help our learners achieve their academic and career goals. Learndrive offers a wide range of courses that are tailored to make them useful to individuals who are willing to learn. We are constantly working on delivering new and on-demand courses for our learners.

 

Our Mission & Vision

The 4th industrial revolution is currently happening. Our mission at Learndrive is to empower organisations and individual employees so that they can adapt to this new way of living. We do so by providing flexible, effective skills training. 

Here at Learndrive, we believe in expertise. Rather than providing shallow materials,  we provide a sophisticated platform on which the real subject experts can share knowledge with you- the learners. We provide premium learning materials so you can land your dream job.

Learndrive has a clear mission; that is to get you ready for the new tech-based industrial era. The need for career advancement in this era goes far beyond mere training. Gaining in-depth subject knowledge is essential to unlocking your career goals. For this reason, we have a team that constantly works on producing premium learning materials. 

Achieving our vision requires us to go to the experts in their relevant fields. With expert-written learning materials at Learndrive, you can enhance your credibility and boost your earning potential. 

We want to help you reach the top of your career. The thousands of courses we offer are tailored by professionals in different fields so that you can easily grasp the concepts and apply them in real-world scenarios. 

Our courses are based on industry-relevant curriculum with audio and video modules. We also offer assignments that test your learning and hone your skills. We also aid our learners to adapt to the updated industry compliance and practices.

We offer our courses to students from the UK and all over the world. The focus of our organisation is to make you ready for the new industrial era. We offer our best to you without regard to race, language, or nationality.

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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