ILM Certificate in Leadership and Management (General Management option) Level 5

This certificate course provides existing managers (or those considering a career in management) with a comprehensive overview of Management and Leadership in practice. Course topics include a review of management and leadership styles and their use in the modern organisation. Learners will assess their own management and leadership styles and capabilities and their impact on daily management practice.

By choosing to study this ILM Management course – General Management course with CMIT, Students have 24×7 access to CMIT eLearning for the duration of the course. This includes a comprehensive Course Manual, Video, Quizzes and personalised Tutor Support. The course documentation for this course is detailed and easy to read. You will also be able to upload assessments online and receive online feedback. You can use the eLearning system from any computer that has internet access.

Topics covered in this ILM Certificate in Leadership and Management – General Management course

Unit 1: Assessing Your Own Leadership Capability and Performance

• Management and Leadership
• Theories of Management and Leadership
• Personal Competencies: Delegation, Motivation, Influencing, Conflict Management, Teamwork and Collaboration
• Professional Competencies: Developing and Coaching
• Leadership Competencies: Initiative, Transparency, Inspiration, Change, Self-control and Adaptability
• Management Development Options
• Skills Audit and Development Plan

Unit 2: Managing Improvement

• How Organisations Compete
• What is Quality Management?
• Quality Systems
• Quality Monitoring
• Quality Metrics
• Measuring Customer Metrics
• Conducting a Quality Audit
• Business Improvement Planning
• Performance Standards
• Action Planning
• Monitoring Results

Unit 3: Understanding the Organisational Environment

• Uses of PESTLE Analysis
• Components of a PESTLE Analysis
• Information Gathering
• Political and Government Influences
• Economic Influences
• Social and Technological
• Social Trends
• Industry and Market Analysis
• Technology Trends
• Legal and Regulatory Environment
• Environmental Influences
• Ethics
• Key Drivers of Change
• PESTLE Impact Assessmen

• Anyone in a management or leadership role with an organisation.
• Newly appointed or existing managers and supervisors.
• People who wish to gain a professional, accredited qualification in the subject matter by home study distance learning.

• Level 3 certificate or equivalent qualification and/or relevant life and work experiences.
• As this is a Level 5 (UK) professional qualification, learners will be expected to reference their assignment work to a high academic standard.
• Candidates must be fluent in English with excellent written English Skills.
• The assessments for this course draw on candidates own practical experience and as such candidates need to be working or have access to an organisation in which they can plan, execute and reflect on a number of management activities.

This certificate course provides existing managers (or those considering a career in management) with a comprehensive overview of Management and Leadership in practice.

What Students Say..

"The website has a great layout and the feedback from tutors is excellent."

"I was unsure if an online/remote learning platform would be the best way for me to learn, I'm very satisfied with the course .."