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ILM CERTIFIED Performance Management

Classroom based course with study materials, lecturer support and CPD Hours included


London Training For Excellence

Summary

Price
£4,320 inc VAT
Study method
Online
Duration
5 days · Self-paced
Qualification
No formal qualification
Additional info
  • Tutor is available to students

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Overview

Performance Management is much wider than simple performance appraisal. It refers to activities, tools, processes, and programmes that manage the performance of individual employees, teams, departments, and other organizational units. This course will equip you with the knowledge and skills needed to bring the best out in your people and ensure that organisational and individual goals are met in an effective and efficient manner. Benefits to an ILM Certification Our Project Management course is aligned to ILM’s “Benchmarks of Quality” and are fully quality-assured programmes They are ILM Development Programmes (meaning no formal assessment) Participants will receive an ILM certificate upon completion Once registered every participant can activate membership of the Institute of Leadership & Management, valid for 1-year – great added-value benefit with access to a host of free resources incl. Toolkit for Managers, Edge magazine and e-newsletter, and weekly webinars. Who is ILM? The Institute of Leadership & Management is a professional membership body for leaders and managers around the world. Its mission is to inspire great leadership - everywhere.

Description

Module 1 - Effective performance management

  • Defining performance management
  • HR processes which facilitate performance management
  • Organisational objectives, team and individual performance
  • Continuous organisational and individual improvement and development
  • The benefits of developing an LTD organisation
  • Defining an effective performance appraisal

Module 2 - Performance management tools

  • Job descriptions aligned with organisational goals
  • Developing key performance indicators and SMART objectives
  • Giving and receiving feedback
  • Gathering, reporting and using 360 degree feedback
  • Creating a performance balanced scorecard
  • Coaching for performance
  • Managing stress

Module 3 - Conducting an effective performance appraisal

  • Clarifying the purpose of a performance appraisal
  • Preparing for, managing and following up performance appraisal meeting
  • Career planning
  • Personal development plans (PDP) and continuous professional development (CPD)

Module 4 - Managing poor performance

  • Developing a positive manager / subordinate relationship
  • Identifying poor performance and reasons behind it
  • Dealing with poor performance
  • Performance Improvement Plans (PIP)
  • Managing conflict
  • Using the organisation’s discipline policy

Module 5 - Benchmarking your organisation\'s performance

  • The value of benchmarking against other organisations
  • How to benchmark
  • Acting to bring about positive change
  • Evaluation of your organisation using the SWOT and PESTLE models

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2024. All rights reserved.