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Courses in Powys

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  • Credit Control Masterclass

    Practical Training for Professionals
    • 90 enquiries
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Credit Control. The aim of this course is to provide managers with an awareness and basic understanding of credit control methods and techniques. It aims to enable managers to be more effective in ensuring their customers meet their commitments to pay regularly and on time. T …
    £576

  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Popular
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516

  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Bristol
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468

  • Customer Excellence for Finance Staff

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course will enable participants to understand who their customers are and what they require us to do in order to improve and deliver customer excellence. This Customer Excellence for Finance Staff course is available throughout the UK. CPD Value 5.5 Hours Course Loca …
    £516

  • More Advanced Selling Skills

    Practical Training for Professionals
    • Classroom - Bristol
    • Full-time
    • 6 CPD points
    • Tutor support
    For experienced sales people, this more advanced selling skills course includes the science of questions in qualification and advanced objection handling skills. Participants will be expected to be comfortable participating in role-plays, which form a major part of the course. …
    £516

  • Motivation Skills Masterclass

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Motivation is key to any successful people management role; firstly understanding what makes individuals tick, and, secondly, how we can successfully motivate people in our teams. This course is designed to help managers develop their motivational techniques, by understanding …
    £576

  • Motivational Management for the Public Sector

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    An all-encompassing one-day course that gives you all the tools to become a confidant and motivational manager in the Public Sector. CPD Value 5.5 Hours Course Locations Motivational Management for the Public Sector London Motivational Management for the Public Sector Man …
    £576

  • Negotiating to a Satisfactory Close

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Negotiating to a satisfactory close. A crucial part of the sales process is the negotiation phase, and it is poor negotiating skills that most often lead to lost sales or a failure to maximise the potential of the sale. This course will offer delegates the confidence to plan a …
    £516

  • Negotiation Skills for Professionals

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    This negotiation skills course will offer delegates the confidence to plan a negotiation strategy and execute it to perfection. Seven methods to improve negotiating are taught, and the most common negotiating errors are exposed in this negotiating skills course. This Negotiat …
    £576

  • Objection Handling Skills

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could not agree …
    £516

  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • Tutor support
    An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the UK. CPD …
    £516

  • People Management Skills

    Practical Training for Professionals
    • 18 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    This people management course is designed for all levels of managers from the new starters to the experienced manager looking for hints and tips to hone existing skills Frequently the pressures of the business need can create tension which, in turn, can lead to difficult situat …
    £576

  • People Management Skills for Secretaries & PAs

    Practical Training for Professionals
    • 10 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    This course is intended to complement Personal Organisation skills for Secretaries and PAs , but can be taken alone. The focus here is on improving the skills needed to organise people better. This course recognises that structure and process are not sufficient to ensure succe …
    £576

  • Performance Appraisals Masterclass - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 3 CPD points
    • Tutor support
    This is a practical half day Masterclass designed to allow you to review and assess your effectiveness in appraising the performance of others by understanding appraisal pitfalls and barriers and how to deal with them. You will also receive specific guidelines for practical a …
    £228

  • Effective Management of Your Team

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Effective Management of Your Team course is designed to help managers develop their leadership style further and use team empowerment as an effective delegation method, through the sharing of information, creating autonomy and the development of self-directed teams with se …
    £576

  • Enhancing the Visitors Experience

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, public sector organisations, academic institutions, places of interest and …
    £516

  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516

  • Finance for Marketing and Sales People

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 55 CPD points
    • Tutor support
    The aim of this 1 day workshop style course is to equip marketing and sales people with the financial knowledge they need to fulfil their role and appreciate how their negotiations affect the financial performance of their company. The programme is brisk and interactive and i …
    £576

  • Planning Sales Activity to Help Meet & Exceed Targets

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 55 CPD points
    • Tutor support
    This course investigates patterns of behaviour at work that impact on time management. The course focuses on planning, prioritising and reprioritising techniques, looking at time logs and other methods useful in the business environment. Delegates are shown how to make adjustme …
    £516

  • Getting Results Masterclass

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    All organisations need to set targets against their key business priorities. This course is designed to help businesses establish a set of key measurements, match these with targets and the appropriate resource levels. This Getting Results course is available throughout the U …
    £576

  • Preparing Yourself for Interview

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 55 CPD points
    • Tutor support
    This course is designed for those who are preparing themselves for an interview and who wish to plan to maximise their potential and get the job or promotion they really want. It will enable participants to explore their own values, experience, qualifications and potential and …
    £576

  • How to say 'No' and retain Customer Satisfaction

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and how objections can be handled in a positive way. This How to say 'No' and …
    £516

  • Relationship Marketing

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 55 CPD points
    • Tutor support
    Relationship Marketing is about adjusting your marketing strategy based on the buying behaviour of your customers. This course starts by explaining various theories of marketing and subsequently introduces the concept of relationship marketing and gives ideas of how to implemen …
    £516

  • Sales Negotiation Skills

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Bristol
    • Part-time
    • 55 CPD points
    • Tutor support
    This Sales Negotiation Course offers delegates the opportunity to develop their negotiating skills and build confidence in those skills. The course looks at how to plan & prepare for sales negotiations and the structure and key techniques for successful negotiations. This …
    £516

  • Self-Discipline and Emotional Control in the Workplace

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 55 CPD points
    • Tutor support
    Managing your emotions under pressure. Does your temper ever get you into trouble? Do you sometimes rub people up the wrong way? Do you ever waste time through overreacting? If your answers leave you wanting to change your behaviour, come along and find out how to do somethin …
    £576
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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