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Intermediate Call OR Centre OR Manager courses in Leeds

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  • Finance For Non-Financial Managers

    Mellor Financial Management
    Public classroom based course at a variety of locations across the UK with study materials and tutor support
    • 32 enquiries
    • Classroom - Leeds
    • 1 day · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...budgeting The course is suitable for: Business Owners and managers People planning to start their own business People with increased management and financial responsibility Identified future leaders within your business Individuals looking for career progression …
    £502.80

  • PMP Certification Training

    Training Deals
    • 579 enquiries
    • Classroom - Leeds
    • 5 days · Full-time
    • Professional certification
    • Tutor support
    ...The ten project management Knowledge Areas: Project Integration Management Project Scope Management Project Time Management Project Cost Management Project Quality Management Project Human Resource Management Project Communications Management Project Risk Management Project Procurement …
    Enquire for pricing

  • APMP Certificate (APM PMQ)

    Training Deals
    Official APM PMQ course | FREE SCRUM & SIX SIGMA | Awarded by APM | 99% Pass Rate
    • 298 enquiries
    • Classroom - Leeds
    • 5 days · Full-time
    • Professional certification
    • Tutor support
    ...the APMP Project Management Qualification. The course focuses on project management concepts and processes in line with the Association for Project Management (APM) Body of Knowledge and APMP syllabus, including budgeting and cost management, conflict management, communication and …
    Enquire for pricing

  • APMP Certificate (PMQ)

    Training Deals
    • 12 enquiries
    • Classroom - Leeds
    • 5 days · Full-time
    • Professional certification
    • Tutor support
    ...the APMP Project Management Qualification. The course focuses on project management concepts and processes in line with the Association for Project Management (APM) Body of Knowledge and APMP syllabus, including budgeting and cost management, conflict management, communication and …
    Enquire for pricing

  • Agile Foundation (AgilePM®) - Leeds

    Training Deals
    • Classroom - Leeds
    • 3 days · Full-time
    • Professional certification
    • Tutor support
    ...wanting to become a project manager. There are no prerequisites required prior to attending this course. Project Manager, General Manager, Team Leader, Manager, CEO …
    Enquire for pricing

  • APMP Certificate (PMQ) - Leeds

    Training Deals
    • Classroom - Leeds
    • 5 days · Full-time
    • Professional certification
    • Tutor support
    ...the APMP Project Management Qualification. The course focuses on project management concepts and processes in line with the Association for Project Management (APM) Body of Knowledge and APMP syllabus, including budgeting and cost management, conflict management, communication and …
    Enquire for pricing

  • Consultancy Skills - (2 Day course)

    Practical Training for Professionals
    • Classroom - Leeds
    • 2 days · Full-time
    • Tutor support
    ...15:30 – 16:30 Handling sensitive situations 16:30 – 17:00 Summary Day 2 09:30 – 10:00 Coffee & Review of Day 1 10:00 – 10:30 Change Management – The key to consultancy. How do we engage people? 10:30 – 11:30 When business needs have been identified we may need to scope projects …
    £960

  • Emotional Intelligence for Managers

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • Tutor support
    ...range of subject areas. It includes, for example, how we think & how this can act as a barrier to delivering results plus how the Manager acts as the “Emotional Thermostat” for the team & the temperature which should be set to generate team achievement. In addition there …
    £576

  • Stakeholder Management Skills

    Practical Training for Professionals
    • 10 enquiries
    • Classroom - Leeds
    • 1 day · Full-time
    • Tutor support
    ...with a highly experienced facilitator. This course suits Anyone who is new to stakeholder management or needs a refresher will benefit from this course. Stakeholder Management Skills - Timetable 09:30 – 09:45 Introductions & course objectives 09:45 – 10:30 Assessing …
    £576

  • Introduction to Contract Management

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • Tutor support
    ...The course will highlight contract management best practice and will invite delegates to contribute their own experience to further develop and enshrine appropriate contract management styles and techniques. Introduction to Contract Management - Timetable 09:30 - 10:00 Coffee …
    £516

  • Introduction to Project Management

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • Tutor support
    ...for positive and acceptable project management actions in relation to your situations. Introduction to Project Management - Timetable 09:30 - 09:45 Coffee and Introductions 09:45 - 10:15 Types of project and the role of the project Manager 10:15 - 10:45 The 4 Key phases of a …
    £576

  • Referral Marketing Skills

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    A quick question for you How much more successful would you be if your valued customers, suppliers and business partners were willing, capable and active in accurately communicating what you do and why you are better and different than your competitors, to the people in their …
    £516

  • Appraisee Training Skills

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    Appraisee Training - Overview This course encourages attendees to self-assess by reflecting honestly on their performance, what they do well, what they do less well and how to ask for the support they need in order to maximise their contribution. This Appraisee Training cou …
    £576

  • Appraising Performance Effectively

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    ...manages other people and needs to understand how to get the most out of them. It will provide a clear process of how to improve performance management, firstly by understanding the real business benefits. The course will then clearly demonstrate how to agree individuals objectives that …
    £576

  • Brand Building with the Public

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    ...Brand Building with the Public - Overview This brand building course introduces the fundamentals of brand identity and running a brand centre. Areas covered include: What makes a good brand? Objectives when interacting with the public. This Brand Building with the Public course …
    £516

  • Business Friendly Finance - Half Day (am)

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    ...Techniques for assessing true cost and developing profitable pricing strategies. Practical advice on using financial information for internal management and reporting …
    £228

  • Business Skills for Administrators

    Practical Training for Professionals
    • 35 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    ...Objectives 10:00 - 11:15 Organisational Skills (works styles, routine planning and prioritising time management) 11:15 - 11:30 Coffee 11:30 - 13:00 Time and Self-Management (Handling paperwork/saying No/giving and receiving instructions) 13:00 - 14:00 Lunch 14:00 - 14:15 …
    £576

  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    ...Course Locations Call Centre - Achieving Best Practice London Call Centre - Achieving Best Practice Manchester Call Centre - Achieving Best Practice Nottingham Call Centre - Achieving Best Practice Birmingham Call Centre - Achieving Best Practice Bristol Call Centre - Achieving Best …
    £516

  • Closing Incoming Calls Effectively

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    ...London Closing Incoming Calls Effectively Manchester Closing Incoming Calls Effectively Nottingham Closing Incoming Calls Effectively Birmingham Closing Incoming Calls Effectively Bristol Closing Incoming Calls Effectively Edinburgh Closing Incoming Calls Effectively Leeds Closing …
    £516

  • Coaching Skills for Managers

    Practical Training for Professionals
    • 33 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    Coaching Skills - Overview This coaching skills course focuses on how managers develop individuals in their team. Styles of coaching are analysed and practised in role-play so delegates can adopt a style that best suits them. This coaching skills training course is availabl …
    £576

  • Coaching Skills for Sales Managers

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    Coaching Skills for Sales Managers - Overview This course focuses on how sales managers develop individuals in their team. Styles of coaching are analysed and practised in role-play so delegates can adopt a style that best suits them. This Coaching Skills for Sales Managers …
    £576

  • Confidence in Making Face to Face Cold Calls

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    ...in Making Face to Face Cold Calls London Confidence in Making Face to Face Cold Calls Manchester Confidence in Making Face to Face Cold Calls Nottingham Confidence in Making Face to Face Cold Calls Birmingham Confidence in Making Face to Face Cold Calls Bristol Confidence in Making …
    £516

  • Senior Management Skills

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    ...behaviours. . 15:00 - 15:30 Manager or Leader? A chance to understand the key differences between being a manager or a leader. What does each do and how do they depend upon each other. 15:30 - 16:00 Becoming a Leader. Plotting the journey from being a manager to becoming a leader, …
    £576

  • Speed Reading & Information Management

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Recap and review Planning the next steps This Speed Reading & Information Management training course is available throughout the UK. CPD Value 5.5 Hours Speed Reading & Information Management - Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 10:15 Your …
    £576

  • Strategic Planning for Managers

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    This strategic planning course is designed to help businesses establish a set of key measurements, match these with targets and the appropriate resource levels. Setting up a monitoring performance system is also covered in this course. This Strategic Planning course is availa …
    £576
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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