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Interpersonal Skills – Online CPDUK Accredited Training Course

Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download


Imperium Edge

Summary

Price
£19.99 inc VAT
Study method
Online
Duration
4 hours · Self-paced
Access to content
365 days
Qualification
No formal qualification
CPD
4 CPD hours / points
Certificates
  • Certificate of completion - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

28 students purchased this course

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Overview

Interpersonal Skills - Intermediate Level - Online Training Course - CPDUK Accredited.

Welcome to our online Interpersonal Skills training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

We have all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Learners on this Interpersonal Skills e-learning course will identify ways of creating a persuasive introduction, remembering names, and managing situations when you have forgotten someone’s name.

This online Interpersonal Skills training course will help learners work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of discourse.

Certificate duration: 2 years

Entry requirements: No entry restrictions

Recommended prerequisites: N/A

Assessment type: End of course assessment

Assessment pass mark – 80% needed to pass and gain a CPD certificate

Cost(s) of assessment and certification – All costs included in the course price

Awarding/Accrediting body – CPD Certification Service (CPDUK)

Interpersonal Skills - Intermediate Level - Online Training Course - CPDUK Accredited.

Certificates

Certificate of completion

Digital certificate - Included

CPD

4 CPD hours / points
Accredited by The CPD Certification Service

Description

Course aims

This comprehensive online Interpersonal Skills training course will help learners work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of discourse.

Learning outcomes

The learning outcomes of this online Interpersonal Skills training course are to:

  • Understand the difference between hearing and listening
  • Know some ways to improve the verbal skills of asking questions and communicating with power
  • Understand what is ‘non-verbal communication’ and how it can enhance interpersonal relationships
  • Identify the skills needed in starting a conversation
  • Identify ways of creating a persuasive introduction, remembering names, and managing situations when you’ve forgotten someone’s name
  • Understand how seeing the other side can improve skills in influencing other people
  • Understand how the use of facts and emotions can help bring people to your team
  • Identify ways of sharing one’s opinions constructively
  • Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation
  • Learn tips on making an impact through powerful first impressions.

What are interpersonal skills?

“In the business domain, the term refers to an employee’s ability to work well with others while performing their job. Interpersonal skills range from communication and listening to attitude and deportment. Strong interpersonal skills are a prerequisite for many positions in an organization.”

Why is this online Interpersonal Skills training course essential?

Regardless of your industry, our online Interpersonal Skills training course will teach learners vital skills (such as being able to communicate effectively) are essential because they, help employees develop and foster strong working relationships with each other and with their clients, contribute towards increasing team and organizational productivity, and create an overall positive work environment. Strong interpersonal skills are a prerequisite for many positions in an organisation.

What is covered in this course?

This online Interpersonal Skills training course includes the following:

  • Module One: Getting Started
  • Module Two: Verbal Communication Skills
  • Module Three: Non-Verbal Communication Skills
  • Module Four: Making Small Talk and Moving Beyond
  • Module Five: Moving the Conversation Along
  • Module Six: Remembering Names
  • Module Seven: Influencing Skills
  • Module Eight: Bringing People to Your Side
  • Module Nine: Sharing Your Opinion
  • Module Ten: Negotiation Basics
  • Module Eleven: Making an Impact
  • Module Twelve: Wrapping Up.

Interpersonal Skills - Intermediate Level - Online Training Course - CPDUK Accredited.

Who is this course for?

This online Interpersonal Skills training course is suitable for those who want to know more about tips on making an impact, and advice on networking and starting conversations.

Interpersonal Skills - Intermediate Level - Online Training Course - CPDUK Accredited.

Requirements

Learn anywhere, anytime on any device.

You will need access to a desktop computer, laptop, tablet or smartphone device to complete these online courses. You can start, pause/stop and return to where you left off.

Our courses utilise responsive design features, making them available on any device of your choice.

Interpersonal Skills - Intermediate Level - Online Training Course - CPDUK Accredited.

Career path

Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.

Our e-learning modules count towards CPD hours for professionals in various sectors as well as meeting mandatory and statutory requirements (where relevant).

Interpersonal Skills - Intermediate Level - Online Training Course - CPDUK Accredited.

Questions and answers


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John asked:

Hi, Do you provide a printable certificate on completion of your courses? Many thanks

Answer:

Good morning John, Thank you for your message. On completion of each online module or training programme (and achieving the required pass mark(s) i.e 80%), you will be able to download a CPD certificate (pdf). Please do not hesitate to contact us should you require any further assistance. Kind regards, Rita Imperium Edge Support Team

This was helpful. Thank you for your feedback.
Bria asked:

Is the CPD certificate free or do you have to pay an additional charge for the PDF?

Answer:

Good afternoon Bria, Thank you for your question. Please note that you only pay the indicated price for the online course materials, assessment and certification no additional charges. Should you require any further assistance, please do not hesitate to contact us. Kind regards, Rita

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John Pugh asked:

The course which was purchased on behalf of a former employee was undated and without numbers why was this ?

Answer:

Good afternoon John Thank you for your message. We are sorry to hear that you have encountered a problem with the course. Upon receiving this information from you, we will send your query to our content and technical teams to review accordingly. You should then expect to hear a response from our Internal Quality Assurance Team within a maximum of 5 working days. We will notify you via email, so please keep an eye on your mailbox over the next few days. Kind regards Support Team

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.

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