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Interpersonal Skills Development

CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees


Online Training Academy

Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
0.8 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • Digital certificate - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

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Overview

Are you ready to take your professional journey to the next level? Look no further than our Interpersonal Skills Development course, designed to equip you with the essential tools needed to thrive in today's dynamic workplace environment.

Key Features:

  • CPD Certified
  • Free Certificate from Reed
  • CIQ Approved
  • Developed by Specialist
  • Lifetime Access

Certificates

Digital certificate

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

1
section
11
lectures
0h 49m
total
    • 1: Module 01: Ability to Learn from 03:35
    • 2: Module 02: What are Soft Skills 06:57
    • 3: Module 03: Communication 05:07
    • 4: Module 04: Time Management 04:42
    • 5: Module 05: Teamwork 04:55
    • 6: Module 06: Self-Confidence (Owning It) 04:54
    • 7: Module 07: Problem-Solving 03:48
    • 8: Module 08: Networking 03:38
    • 9: Module 09: Attitude and Work Ethic 05:28
    • 10: Module 10: Adaptability/Flexibility 04:18
    • 11: CPD Certificate - Free 01:00 PDF

Course media

Description

In this course, learners will develop essential interpersonal skills to excel in various aspects of life and work. They will start by understanding what soft skills are and why they matter. Communication skills will be honed to express ideas effectively and build strong relationships. Time management techniques will help learners become more efficient and productive. They'll discover the power of teamwork and learn how to collaborate effectively with others. Self-confidence will be nurtured, empowering learners to own their abilities and contribute confidently. Problem-solving strategies will be explored to tackle challenges efficiently. Networking skills will be developed to expand professional connections and opportunities. Learners will understand the importance of attitude and work ethic in achieving success. Finally, adaptability and flexibility will be emphasized, equipping learners with the resilience to thrive in dynamic environments.

Course Curriculum

  • Module 01: Introduction to Soft Skills
  • Module 02: What are Soft Skills
  • Module 03: Communication
  • Module 04: Time Management
  • Module 05: Teamwork
  • Module 06: Self-Confidence (Owning It)
  • Module 07: Problem-Solving
  • Module 08: Networking
  • Module 09: Attitude and Work Ethic
  • Module 10: Adaptability/Flexibility

Learning Outcomes:

  • Master effective communication techniques for diverse interpersonal interactions.
  • Enhance time management skills to boost productivity and efficiency.
  • Cultivate teamwork abilities, fostering collaboration and synergy within teams.
  • Develop unwavering self-confidence to exude assertiveness and credibility.
  • Hone problem-solving prowess to tackle challenges with creativity and resilience.
  • Expand networking capabilities to forge valuable professional connections and opportunities.

Who is this course for?

  • Individuals seeking to enhance their professional communication abilities.
  • Students aiming to improve time management and organisational skills.
  • Team members striving to strengthen collaboration and teamwork dynamics.
  • Professionals aspiring to boost self-confidence and assertiveness in their roles.
  • Individuals looking to sharpen problem-solving skills for career advancement.

Career path

  • Human Resources Assistant
  • Customer Service Representative
  • Sales Executive
  • Project Coordinator
  • Marketing Assistant
  • Administrative Officer

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2024. All rights reserved.