ISO 9001 2015 Quality Management System Standard

This course provides a clause by clause explanation of ISO 9001:2015 standard.

The learning of ISO 9001:2015 is mandatory for those professionals who are going to implement this standard in their organizations, working in the companies which have implemented or implementing ISO 9001, those who work in the quality department, working as quality managers, assistant managers, quality control officers, quality executives, management representatives, ISO or QMS coordinators and QC inspectors, this course is essential for those who want to move up the ladder and progress in the field of the quality management system.

Reed Courses Certificate of Completion

Digital certificate - Included

• Introduction 19:28

  • 1: Introduction Preview 08:40
  • 2: Differences between ISO 9001:2008 and ISO 9001:2015 04:26
  • 3: Concepts : Process Approach, PDCA, Risk Based Thinking 06:22

• Clauses Structure of ISO 9001:2015 42:43

  • 4: Introduction 03:05
  • 5: Terms and Definition 02:48
  • 6: Clause 4. Context of the organization 08:22
  • 7: Clause 5. Leadership 07:24
  • 8: Clause 6. Planning 07:34
  • 9: Clause 7. Support (Resources, Competence, Awareness, Documented Information) 06:01
  • 10: Clause 8. Operations 05:41
  • 11: Clause 9. Performance Evaluation & Clause 10. Improvement 01:48

• Audit Approach and Certification 16:31

  • 12: Type Of Audits 05:03
  • 13: Role & Responsibilities of Auditee & Auditor, Auditor Attributes 06:01
  • 14: Audit finding and NCR Reporting 03:16
  • 15: ISO 9001:2015 Certification Process 02:11

• FAQs - Frequently Asked Questions 05:43

  • 16: Part 01 - Q1, Q2, Q3 01:42
  • 17: 17 Part 02 - Q4, Q5, Q6.wmv 01:26
  • 18: Bonus Lecture : Part 03- Q7, Q8, Q9, Q10, Q11 02:35

Course Outline:

• Basic Quality Concepts, 7 Quality Principles, History of ISO, ISO 9000 family and ISO 9001 Standard

• The basics of Quality Management System - QMS

• The study of the timeline from 2008 to 2015 version of ISO 9001

• Differences between ISO 9001:2008 vs ISO 9001:2015

• Process Approach, PDCA and Risk-Based Thinking

• Role of top management, leadership

• Context of the organization, interested parties

• Documented information

• Organizational Knowledge

• Competency and awareness

• How to audit is done, audit planning, execution, NCR reporting

This course is divided into three sections:

In the first part this course we will discuss the introduction and basic concepts of ISO 9001:2015, what is ISO and what are the major standards of ISO, which was the first version of ISO 9001 and how many versions till date it has been revised, 7 quality principles will be discussed. Also, basic concepts that are used in ISO 9001 like PDCA cycle, process-based approach, and risk-based approach (which is a new terminology in ISO 9001:2015 standard), the difference between previous versions and this version, the major changes will be discussed.

In the second part we will discuss the clause structure, and starting with basic definitions and then one by one clause is discussed, as this is the introductory course which is more focus on understanding the standard and implementation in industries, this is the reason some of the clauses will be discussed in more detail than others. The elaboration of clauses starts from Introduction, then scope, normative references, quality management system, resources, control of external suppliers and resources is discussed more in detail, "design and development" also discussed, monitoring and measurement of process and products and monitoring and measurement equipment and resources are discussed in detail. Moreover, performance evaluation coma internal audit coma management review coma control of nonconforming products, and improvement clauses are also discussed.

In the third part of this online course, we have discussed the auditing and certification procedure. Starting with the types of audit, stage one, stage two, certification and surveillance audit, first-party, second-party, third party audits are discussed in detail. the behavior of auditees and the attributes of the auditor are discussed.

The bonus part is frequently asked questions and those questions which bothered me in the initial phases when I was learning about this standard and implementing it. This course will actively discuss about ISO 9001 2015 Implementation Procedure and strategies.

This course has two assignments one is related to the writing of SMART objectives and the other is about the identification of needs and expectations.

Practice tests:

There are two practice tests with a total of 40+ questions. The students will be able to gauge their knowledge and understanding of ISO 9001:2015 by attempting these practice tests and gauging their knowledge through self-assessment.

Certification:

Certification will be awarded by Udemy on the completion of this course.

Some Clarifications:

This is NOT a Lead Auditor Course, so you will NOT get an ISO 9001 2015 Lead Auditor Certification, however,, the content been taught mostly resembles with what is been taught in ISO 9001 Lead QMS Auditor Course by IRCA, UK.

PS - In the bonus lecture there is a free ebook which is available on Amazon for about 4.99 $ but you can get this for free with this course!

This course is designed for a diverse range of individuals seeking to enhance their knowledge and skills in Quality Management Systems (QMS) and ISO 9001:2015 standards. Ideal candidates for this course include:

1. Quality Assurance Professionals

   • Existing Knowledge: Basic to intermediate understanding of quality management principles.
   • Current Roles: QA specialists, inspectors, coordinators.
   • Career Aspirations: Aiming to deepen their expertise in ISO 9001 and advance to higher roles within their organization.

2. Quality Control Personnel

   • Existing Knowledge: Familiarity with quality control processes and procedures.
   • Current Roles: QC inspectors, analysts, technicians.
   • Career Aspirations: Looking to transition into quality management or enhance their current roles by implementing ISO 9001 standards.

3. Managers and Supervisors

   • Existing Knowledge: Experience in managing teams and overseeing operational processes.
   • Current Roles: Department heads, team leaders, supervisors in manufacturing, service, or any industry.
   • Career Aspirations: Seeking to implement or improve QMS within their teams and organizations to ensure compliance and enhance performance.

4. Aspiring Quality Managers

   • Existing Knowledge: Basic understanding of quality management or related fields.
   • Current Roles: Entry-level or mid-level professionals in any industry.
   • Career Aspirations: Aiming to build a career in quality management and move into roles such as Quality Manager, QMS Coordinator, or Compliance Officer.

5. ISO 9001 Auditors

   • Existing Knowledge: Basic understanding of auditing principles and practices.
   • Current Roles: Internal auditors, external auditors, compliance officers.
   • Career Aspirations: Seeking to gain in-depth knowledge of ISO 9001:2015 to enhance their auditing skills and pursue lead auditor certifications.

6. Consultants and Advisors

   • Existing Knowledge: Experience in providing consultancy or advisory services in quality management or related fields.
   • Current Roles: Independent consultants, advisors, trainers.
   • Career Aspirations: Looking to expand their knowledge base and offer more comprehensive services related to ISO 9001 implementation and compliance.

7. Students and Fresh Graduates

   • Existing Knowledge: Limited to no prior knowledge of ISO 9001 or QMS.
   • Current Roles: Students in engineering, business management, or related fields.
   • Career Aspirations: Seeking to enter the field of quality management and gain foundational knowledge that will enhance their employability and career prospects.

• Be able to read and understand English

• Basic knowledge of quality concepts

• No previous knowledge of QMS is required

Completing this course on ISO 9001:2015 provides a solid foundation for a variety of roles within quality management and related fields:

1. Quality Assurance (QA) Specialist

2. Quality Management System (QMS) Coordinator

3. ISO 9001 Auditor

4. Quality Control (QC) Manager

5. Compliance Officer

6. Quality Engineer

7. Operational Excellence Manager

8. Quality Assurance (QA) Consultant

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