ITIL Practitioner (Manchester)
Classroom course including exams
Training Deals
Summary
Online
PO Booking
Telephone
E-commerce
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
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Location & dates
Lever Street
MANCHESTER
Lancashire
M11FN
United Kingdom
Sackville Street
MANCHESTER
Lancashire
M13BB
United Kingdom
Ardwick
MANCHESTER
Lancashire
M124JD
United Kingdom
Princess Street
MANCHESTER
Lancashire
M16DE
United Kingdom
Overview
ITIL® Practitioner is a recently introduced ITIL® qualification designed to be the next step after ITIL® Foundation.
The qualification has been created in response to requests for guidance on the practical implementation of ITIL®; while ITIL® Foundation addresses the fundamentals of ITIL®, it does not cover how to apply these basics. This is where ITIL® Practitioner comes in.
Certification
ITIL v3 Expert
Description
Course Benefits
- Worth three credits towards the ITIL® Expert Qualification.
- Build on previous knowledge gained from ITIL® Foundation.
- Enhance your IT Service Management career prospects.
- Learn how to effectively implement IT Service Management.
- Understand how to use the CSI approach to ITSM.
The 2-day instructor-led course builds on foundational ITIL® knowledge by providing the required knowledge to implement the ITIL® framework effectively.
During the course, you will learn how to maximize the benefits of ITIL® in your organization and adapt the framework to meet organizational needs by using the Continual Service Improvement (CSI) approach.
The ITIL® courses on this page are offered by The Knowledge Academy ATO of AXELOS Limited. ITIL® is a registered trade mark of AXELOS Limited. All rights reserved.
Who is this course for?
IT Professionals, IT service experts, Technical IT specialists, Helpdesk
Requirements
You must hold an ITIL® Foundation certificate to take this course.
Career path
IT Professionals, IT service experts, Technical IT specialists, Helpdesk
Questions and answers
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