Key Account Management
Results Driven Group
Summary
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Overview
Participants will learn skills and techniques for proactively managing key accounts, rather than reacting to unexpected events in the account. This will help key account managers to anticipate customers' needs, maximise their satisfaction with their service and maintain high-value, long-term relationships with these clients.
On an individual basis., the programme will help delegates understand where they would like to be with the key account management skills, how they can achieve their goals and receive helpful feedback from colleagues and trainers.
Description
In a highly interactive format, this in-house training course will address the importance of key accounts to many organisations and key skills and behaviours for effective key account management. Participants of this in-house training course will receive a full overview of best practice in key account management and practical techniques for making the most of key accounts.
Participants will learn skills and techniques for proactively managing key accounts, rather than reacting to unexpected events in the account. This will help key account managers to anticipate customers' needs, maximise their satisfaction with their service and maintain high-value, long-term relationships with these clients.
On an individual basis., the programme will help delegates understand where they would like to be with the key account management skills, how they can achieve their goals and receive helpful feedback from colleagues and trainers.
***Flexible interest-free payment plans available***In-house Training
We offer cost-effective and convenient training solutions delivered in-house for a minimum of 6 delegates.
Please enquire for an in-house training quote.
Who is this course for?
This in-house training programme is suitable for teams and companies wishing to train their account managers sales team members in new key account management and planning techniques. This course is relevant to team members of all levels of experience, whether they are beginners or advanced practitioners wishing to brush up on their skills.
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
