Delivering Excellence via Email and on the Telephone
Practical Training for Professionals
- Classroom - Edinburgh
- 1 day · Full-time
- 6 CPD points
- Tutor support
This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and e
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