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  • Negotiating to a Satisfactory Close

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    Negotiating to a satisfactory close. A crucial part of the sales process is the negotiation phase, and it is poor negotiating skills that most often lead to lost sales or a failure to maximise the potential of the sale. This course will offer delegates the confidence to plan a …
    £516
  • Performance Appraisals Masterclass - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 3 CPD points
    • Tutor support
    This is a practical half day Masterclass designed to allow you to review and assess your effectiveness in appraising the performance of others by understanding appraisal pitfalls and barriers and how to deal with them. You will also receive specific guidelines for practical a …
    £228
  • The Internal Consultant

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    There comes a time when your specialist knowledge as professional doesn't go far enough. Senior management will be looking for you to make the transition to internal consultant and become more active in helping to shape the Organisation. This change requires a new set of skills …
    £576
    • Classroom - Leeds
    • Part-time
    • 11 CPD points
    • Tutor support
    A manager's effectiveness depends on the manager! This 2 day course provides a unique opportunity for a manager, or aspiring supervisor / manager, to step back and critically review how they manage and lead others. The review is very interactive and the course content very prac …
    £1,140
  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of custome …
    £516
  • Cutting Costs and Waste in Your Office

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    An inspirational and practical course that explores where and how we can cut waste in the office through environmental and managerial strategies. This Cutting Costs and Waste in Your Office course is available throughout the UK. CPD Value 5.5 Hours Course Locations Cutt …
    £516
  • Dealing with Difficult People

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides the skills necessary for dealing with hard-to-handle people. This Dealing with Difficult People course is available throughout the UK. CPD …
    £516
  • Delivering Excellence Via Email - Half Day (am)

    Practical Training for Professionals
    • Classroom - Leeds
    • Full-time
    • 3 CPD points
    • Tutor support
    This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are high …
    £228
  • Effective Management of Your Team

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Effective Management of Your Team course is designed to help managers develop their leadership style further and use team empowerment as an effective delegation method, through the sharing of information, creating autonomy and the development of self-directed teams with se …
    £576
  • Essential Leadership Practices - Half Day (am)

    Practical Training for Professionals
    • Classroom - Leeds
    • 3 hours · Full-time
    • 3 CPD points
    • Tutor support
    This Essential Leadership Practices course will help delegates understand and appreciate then core skills and practices of effective leaders. It will highlight key differences between managers and leaders, establish why they need each other and clarify who should do what, when …
    £220
  • Gaining Commitment on the Telephone

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 55 CPD points
    • Tutor support
    This telephone training course focuses on incoming and/or outgoing calls whose purpose it is to lead to sales or appointments. Closing techniques are a vital component to making the most out of these calls, and during this course a best closing style is found and then practised …
    £576
  • Practical Project Management (2 day course)

    Practical Training for Professionals
    • 25 enquiries
    • Classroom - Leeds
    • Part-time
    • 11 CPD points
    • Tutor support
    This course is designed for those who need a practical hands-on approach to managing projects, without it getting “heavy”. It covers all aspects of a project’s life cycle, from the project start-up sequence, application of monitoring & control to keep it on-track, and inclu …
    £1,140
    • Classroom - Leeds
    • 3 hours · Full-time
    • 3 CPD points
    • Tutor support
    This course is for anyone who struggles with difficult conversations in the workplace, whether about work-related performance, interpersonal skills, personal hygiene or other challenging topics. It provides delegates with a range of options for tackling difficult conversations …
    £336
  • Re-Energising a Stalled Change Campaign

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 55 CPD points
    • Tutor support
    It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change Charles Darwin The most human characteristic is resistance to change Sir John Harvey Jones This is a specialist training cour …
    £576
  • Relationship Marketing

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 55 CPD points
    • Tutor support
    Relationship Marketing is about adjusting your marketing strategy based on the buying behaviour of your customers. This course starts by explaining various theories of marketing and subsequently introduces the concept of relationship marketing and gives ideas of how to implemen …
    £516
  • Managing High Performance Teams - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 3 CPD points
    • Tutor support
    Managing High Performance Teams - Half Day (pm) - Overview This Managing High Performance Teams course will help delegates understand and appreciate how to get the most from their teams and be successful in a demanding market. It will highlight how to achieve objectives, opti …
    £220
  • Managing Sickness And Absences

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    Managing Sickness And Absences - Overview The managing sickness and absences course is designed to help managers deal with short and long term absence effectively. It will enable managers to get the most out of their team, and be aware of the policies and procedures applicabl …
    £576
  • Marketing Skills Masterclass - Half Day (am)

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 3 CPD points
    • Tutor support
    Marketing Skills Masterclass - Half Day (am) - Overview Top tips in the best practices in marketing are divulged. Delegates have an opportunity to discuss their marketing methods and strategies and gain advice and new ideas that will make them more effective and cost efficien …
    £220
    • Classroom - Leeds
    • Part-time
    • 3 CPD points
    • Tutor support
    Masterclass in Interpreting Financial Statements - Half Day (pm) - Overview The aim of this half-day course is to offer practical experience in reading financial statements enabling relevant interpretation and evaluation to enhance business decision-making. It is intended for …
    £220
    • 10 enquiries
    • Classroom - Leeds
    • Part-time
    • 3 CPD points
    • Tutor support
    Masterclass in Managing Your Time More Effectively - Half Day (pm) - Overview This half-day course is aimed at staff members at any level who wish to improve their performance by managing their time as effectively as possible. The ½ day format will introduce the essential ski …
    £220
    • Classroom - Leeds
    • Part-time
    • 3 CPD points
    • Tutor support
    Masterclass in Preparing and Delivering Persuasive Presentations - Half Day (am) - Overview Are you nervous about delivering your first presentation? Have you been asked to deliver an important presentation and lack the skills or practice to deliver it confidently? If so, thi …
    £220
    • Classroom - Leeds
    • Part-time
    • 3 CPD points
    • Tutor support
    Masterclass In Solving Problems at Work More Creatively - Half Day (pm) - Overview Creativity is essential in every organisation that needs to achieve and maintain a competitive edge on their competitors in today's tough economic climate. Our Creative Problem Solving Mastercl …
    £220
  • More Advanced Finance for Non-Finance Managers

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    More Advanced Finance for Non-Finance Managers - Overview Managers in all organisations are often faced with decisions to make which are influenced by, or will influence, the financials of the business. The course provides you with an overview of essential aspects of financ …
    £576
  • The Secrets of Low Cost Advertising

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    This advertising and promotion course analyses cold calling, mail-shots, telephone prospecting, advertising, packaging and many more promotional ideas. Delegates discover the world of semiotic (the study of signs) deconstruction. Analysing promotional materials to look at deepe …
    £516
  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales r …
    £516

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