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  • Legal Secretaries Diploma - Regent's University, London

    The Institute of Legal Secretaries and PAs
    Become a Qualified Legal Secretary | Gain a Professional Diploma | Receive Free ILSPA Membership Benefits
    • 163 enquiries
    • Classroom - North West London
    • 12 weeks · Part-time
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Our Legal Secretaries Diploma course will provide you with the legal knowledge and practical skills you need to be a competent Legal Secretary. It is recognised by law firms and legal recruiters throughout the UK and overseas. Whether you want to start a career as a Legal Secreta …
    £800
  • Payroll Training - Theory combined with Sage Payroll

    Acudemy
    CPD Accredited courses | Includes Sage Payroll Licence | Hybrid Classroom | 0% Interest Free Plan
    • 14 enquiries
    • Classroom - Central London
    • 4 days · Full-time
    • 24 CPD points
    • Tutor support
    Great service
    Are you ready to master the art of payroll management? Look no further! Our Payroll Training programme is meticulously designed for individuals who play a pivotal role in handling payroll processes within organisations. Whether you’re a seasoned professional or just starting out, …
    Enquire for pricing
  • Staff GDRP Training Courses

    KEYS TRAINING
    Classroom based course with study materials, tutor support and certificate of attendance
    • Classroom - City of London
    • 1 day · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    GDPR Introduction Training | 1 Day Instructor-led Course This one-day instructor-led GDPR training course provides a clear introduction to the main elements of the GDPR and what is best practice. It covers compliance and the consequences of non-compliance. It explains the r …
    £775
  • More Advanced Selling Skills

    Practical Training for Professionals
    • Classroom - City of London
    • Full-time
    • 6 CPD points
    • Tutor support
    For experienced sales people, this more advanced selling skills course includes the science of questions in qualification and advanced objection handling skills. Participants will be expected to be comfortable participating in role-plays, which form a major part of the course. …
    £516
  • Business Skills for Administrators

    Practical Training for Professionals
    • 33 enquiries
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    Business Skills for Administrators - Overview The aim of this course is to give the busy administrator the skills to prioritise, organise and manage their working day. During the day delegates will also take a look at certain legislation that may effect their working environm …
    £576
  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516
  • Closing Incoming Calls Effectively

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    Closing Incoming Calls Effectively - Overview This course concentrates on incoming calls which potentially could lead to new business. Delegates attending this course are taught to ask the right questions at the right time to ensure that the maximum result is achieved from ea …
    £516
  • Closing The Sale & Dealing With Objections

    Practical Training for Professionals
    • 15 enquiries
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    This Closing the Sale and Dealing with Objections course reviews the sales process and identifies the appropriate time to apply a close and how to go about it. Through role-play and questionnaires we analyse your closing technique and highlight areas for improvement. The course …
    £516
  • Successful Sales Presentations

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    This course imitates the real two-stage process of qualification and presentation. Through a series of scenarios, delegates will practise their qualification techniques and then through planning, construct and deliver a presentation that will address the buyer's needs. This S …
    £516
  • Sustaining Effective Financial Control

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    This Sustaining Effective Financial Control course is a one-day workshop style course which will demonstrate how, by accessing the correct financial information, you can sustain the financial health of your company and improve profitability and cash flow. The course is designed …
    £576
  • Introduction to Quality Management

    Practical Training for Professionals
    • 10 enquiries
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Introduction to Quality Management - Overview Introduction to Quality Management. An introductory course to enable supervisors and managers to set and achieve high standards and to improve quality in their area of work. This Introduction to Quality Management course is avai …
    £576
  • Negotiation Skills for Buyers

    Practical Training for Professionals
    • 14 enquiries
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    This course helps buyers negotiate better with suppliers and internal customers. The basics of negotiation is covered and tailored to that of the needs of buyers. CPD Value 5.5 Hours Course Locations Negotiation Skills for Buyers London Negotiation Skills for Buyers Manch …
    £516
  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Dealing with Incoming Calls Positively - Overview The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and w …
    £516
  • Performance Management

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    The skills needed to manage employees performance should be part of every manager's repertoire. Unfortunately, most managers are expected to just do it without being shown how. This course outlines those skills and gives managers practical ways to help employees set and achieve …
    £576
  • Personal Effectiveness

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    This course is designed for those who wish to improve their level of personal effectiveness in the workplace. It aims to increase participants self awareness of their own behaviours and the impact these behaviours have on others. Would you like to: • Improve your performance …
    £576
  • Personal Organisation Skills for Secretaries & PAs

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    This course is intended to complement People Management Skills for Secretaries and Pas , but can be taken alone. The focus here is on improving the organisational skills needed in changing times, particularly when asked to manage small projects like events, conferences, office …
    £576
  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516
  • Relationship Marketing

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 55 CPD points
    • Tutor support
    Relationship Marketing is about adjusting your marketing strategy based on the buying behaviour of your customers. This course starts by explaining various theories of marketing and subsequently introduces the concept of relationship marketing and gives ideas of how to implemen …
    £516
  • Sales Negotiation Skills

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - City of London
    • Part-time
    • 55 CPD points
    • Tutor support
    This Sales Negotiation Course offers delegates the opportunity to develop their negotiating skills and build confidence in those skills. The course looks at how to plan & prepare for sales negotiations and the structure and key techniques for successful negotiations. This …
    £516
    • Classroom - City of London
    • Part-time
    • 55 CPD points
    • Tutor support
    Managing your emotions under pressure. Does your temper ever get you into trouble? Do you sometimes rub people up the wrong way? Do you ever waste time through overreacting? If your answers leave you wanting to change your behaviour, come along and find out how to do somethin …
    £576
  • Selling for Non-Sales Professionals

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 55 CPD points
    • Tutor support
    Professional people in many disciplines find themselves having to sell. The technical specialist to the client, the finance expert to venture capitalists. The business owner having to win new business etc. This course has been designed for people with no previous training or ex …
    £516
  • Interpreting Financial Statements

    Practical Training for Professionals
    • 25 enquiries
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The aim of this one-day course is to provide a practical introduction to financial statements with an emphasis on relevant interpretation and evaluation techniques. It is intended for professionals who have little or no training in finance and who use company accounts and publi …
    £576
  • Managing Remote Teams

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Managing Remote Teams - Overview This Managing Remote Teams course is designed to help managers who have to manage teams who are located in two or more locations. Also applicable to overseas management and managing team members who work from home. This course will give you a …
    £576
  • Maximising Appointments on the Telephone

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Maximising Appointments on the Telephone - Overview This telephone training course is ideal for those who want to improve their calls to maximise appointments. It will also help those fielding incoming sales enquiries to increase their conversion rates. This Maximising Appo …
    £516
  • Maximising Cashflow, Sales & Profitability

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Maximising Cashflow, Sales & Profitability - Overview The aim of this one-day programme is to give managers a chance to review tactics, tools and techniques and to develop or confirm their action plan to take their business through difficult and challenging times. This …
    £576
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Maximising Performance by Influencing and Persuading - Overview An old saying, but true: > “Do what you’ve always done and you’ll get what you’ve always got!” Have you ever felt that: you have not really understood what is expected of you? you spend more and more ti …
    £576
  • More Advanced Finance for Non-Finance Managers

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    More Advanced Finance for Non-Finance Managers - Overview Managers in all organisations are often faced with decisions to make which are influenced by, or will influence, the financials of the business. The course provides you with an overview of essential aspects of financ …
    £576
  • The Roles and Responsibilities of a Director

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    This 1 day workshop style course identifies the particular legal, and other duties and responsibilities, that are implicitly conferred on a Director immediately upon their accepting the position. It will also consider the change in status and expectation of Directors compared t …
    £576
  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales r …
    £516
  • Advanced Facilitation Skills (1 Day)

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    Advanced Facilitation Skills (1 Day) - Overview The modern manager is required to develop and apply a suite of problem solving, decision making and consensus building tools to harness the intelligence, creativity and energy of the people whose commitment is required if key bu …
    £540
  • Advanced Listening Skills

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    Advanced Listening Skills - Overview There are many reasons why people struggle to listen effectively. These include: Believing that the only way to put their point across is to talk more and increase the volume! Lacking the ability to concentrate. An inability to let go of a …
    £540
  • Advanced Presentation Skills

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    Advanced Presentation Skills - Overview The Advanced Presentation Skills course is an extremely practical course designed to take your existing skills a step further. The first part serves as a reminder of the fundamentals of successful presentations: good preparation, stro …
    £540
  • Appraising Performance Effectively

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    Appraising Performance Effectively - Overview This course suits anybody that manages other people and needs to understand how to get the most out of them. It will provide a clear process of how to improve performance management, firstly by understanding the real business bene …
    £576
  • Assertiveness & Building Personal Confidence

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    Assertiveness & Building Personal Confidence - Overview Assertiveness Training – This assertiveness and building personal confidence programme helps delegates understand why it is sometimes hard to refuse demands and aims to build the skills necessary for behaving asserti …
    £576
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    Body Language - The Hidden Secret of Communicating Successfully - Overview Why is it that some people seem able to consistently communicate better than others? Research has shown that it is because excellent communicators know how to use and interpret their own and other peop …
    £576
  • Creative Problem Solving

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    Creative Problem Solving - Overview This creative problem solving course looks at the various problems that we face in our working lives. By identifying and utilising a systematic approach, we are better able to breakdown the problem into manageable chunks. Case studies are u …
    £576
  • Success in Leadership & Motivation Skills

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    An inspirational course that increases your skills in leadership, management, motivation techniques and conflict resolution. CPD Value 5.5 Hours
    £576
  • Successful Interviewing

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Successful recruitment, and, consequently, higher retention, results from a well-planned and effectively-managed interview process. This interviewing skills course focuses on interviewers, helping to develop and improve their interview techniques. Attention to detail in the int …
    £576
  • Successful Presentations

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Building confidence to design and delivery a successful presentation is the emphasis behind this course. This requires an understanding of the art of good presenting and an understanding of the audience and its requirements. This course is suitable for any person required to …
    £576
  • Introduction to Facilitation Skills

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Introduction to Facilitation Skills - Overview Inevitably, in any organisation occasions arise where the method by which consensus can be achieved is not always obvious. Also, there will be occasions when it is critical to gain the buy-in of key people to a plan of action. Fa …
    £576
  • Introduction to Green Office Management

    Practical Training for Professionals
    • Classroom - City of London
    • Full-time
    • 6 CPD points
    • Tutor support
    Introduction to Green Office Management - Overview A highly practical and inspirational course on how to green your office by understanding the environmental impact you have and the huge difference you can make. This Introduction to Green Office Management course is availab …
    £576
  • Introduction to HR Skills

    Practical Training for Professionals
    • 93 enquiries
    • Classroom - City of London
    • Full-time
    • 6 CPD points
    • Tutor support
    Introduction to HR Skills - Overview This course suits any manager who needs to understand the key aspects of HR related activities and how to manage them effectively. It will provide a clear process of how to stay within employment law, recruit and select new employees, cond …
    £576
  • Introduction to Management and Supervisory Skills

    Practical Training for Professionals
    • 36 enquiries
    • Classroom - City of London
    • Full-time
    • 6 CPD points
    • Tutor support
    Introduction to Management and Supervisory Skills - Overview This introduction to management and supervisory skills course is designed to help delegates understand the initial skills and responsibilities that go with first line management responsibility. The course looks at a …
    £576
  • Leadership & Management Skills

    Practical Training for Professionals
    • 80 enquiries
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Leadership & Management Skills - Overview Effective leadership and management is vital for the success of any organisation. The aim of this 1 day course is to enable those who are either new to a management role or have been in a management position for some time and wi …
    £576
  • Motivational Management for the Public Sector

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    An all-encompassing one-day course that gives you all the tools to become a confidant and motivational manager in the Public Sector. CPD Value 5.5 Hours Course Locations Motivational Management for the Public Sector London Motivational Management for the Public Sector Man …
    £576
  • Negotiating to a Satisfactory Close

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Negotiating to a satisfactory close. A crucial part of the sales process is the negotiation phase, and it is poor negotiating skills that most often lead to lost sales or a failure to maximise the potential of the sale. This course will offer delegates the confidence to plan a …
    £516
  • Objection Handling Skills

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could not agree …
    £516
  • One-To-One and Small Group Training

    Practical Training for Professionals
    • 14 enquiries
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    In today’s workplace it’s often more appropriate and cost-effective to train employees on-the-job or in small groups. Therefore, this one-to-one workshop is aimed at showing the skills needed to design and deliver on-to-one and small group (under about 5 participants) training. …
    £576
  • The Client Meeting - Face to Face Selling

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers make objec …
    £516
  • The Creative Trainer

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    PTP's Creative Trainer course has been designed for anyone who has experience of delivering training and is looking for some innovative ways to engage learners and make their training sessions more lively and interesting. This The Creative Trainer course is available througho …
    £576
  • The Effective Administrator

    Practical Training for Professionals
    • 30 enquiries
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    This course aims to provide the administrator with the essential skills to be successful in their role. Beginning with ‘what good looks like’, it focuses the key skills of managing workload, time management & assessing priorities, effective communication & building rapp …
    £576
  • The Internal Consultant

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    There comes a time when your specialist knowledge as professional doesn't go far enough. Senior management will be looking for you to make the transition to internal consultant and become more active in helping to shape the Organisation. This change requires a new set of skills …
    £576
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and e …
    £516
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Working to optimum effectiveness in and around the public sector can benefit by building assertive communication skills and increasing personal confidence. However, we do not always know if our behaviour is assertive. It may be difficult to express our feelings openly and hones …
    £576
  • Developing Major Accounts

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This developing major accounts course is essential for any salesperson trying to develop a major account. Delegates learn how to identify key influencers in the organisation, assess the political strengths and weaknesses of their contacts and allocate sales time accordingly. De …
    £516
  • Developing Your PA Potential to Ensure Success

    Practical Training for Professionals
    • 56 enquiries
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The developing your PA potential course is designed for all PAs or Executive Secretaries who would like to improve and develop their PA skills. This course will look at your key areas and give you a thorough understanding of what is expected, and how to manage those expectation …
    £576
  • Enhancing the Visitors Experience

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, public sector organisations, academic institutions, places of interest and …
    £516
  • Performance Review Skills

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    The rules for work have changed and we all have to perform better, work smarter, stay motivated, and achieve specific objectives – and if you are a manager or supervisor you have to lead individuals and teams to do the same. Most managers are expected to do all of this without …
    £576
  • Personal Development for Professionals

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    What do you want? You cannot have everything but you can certainly have more than you have at the moment. Your potential is an unlimited future. Of course, there are some limits but they are usually of quantity rather than quality. For some people success is more money, a bigge …
    £576
  • Essential Advertising

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Whether you employ an advertising agency or do it yourself, this workshop will enable you to focus on the critical factors which determine advertising success. As competitive pressure increases the demands on marketing budgets it is essential that any advertising you run ‘hits …
    £516
  • Essential Marketing Skills

    Practical Training for Professionals
    • 35 enquiries
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The PTP Essential Marketing Skills course goes through the whole process of marketing goods and services, from the creation of a product to ensuring that customers will come and buy more from you in the future. This training course is available throughout the UK. CPD Value …
    £516
  • Preparing Yourself for Interview

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 55 CPD points
    • Tutor support
    This course is designed for those who are preparing themselves for an interview and who wish to plan to maximise their potential and get the job or promotion they really want. It will enable participants to explore their own values, experience, qualifications and potential and …
    £576
  • Professional Writing Skills - Overview

    Practical Training for Professionals
    • 23 enquiries
    • Classroom - City of London
    • Part-time
    • 55 CPD points
    The aim of this one-day professional writing skills course is to help participants develop their skills, so that they can convey their messages clearly and concisely in writing and make the appropriate impact on their readers. This Professional Writing Skills course is availa …
    £540
  • How to Learn Anything Quicker

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    How to Learn Anything Quicker - Including Names. Three trends are shaping our business and personal lives: Information is coming at us at an accelerating rate; Jobs are changing faster and faster; Society, work and even leisure pursuits are becoming more complex. Therefore, y …
    £576
  • How to say 'No' and retain Customer Satisfaction

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and how objections can be handled in a positive way. This How to say 'No' and …
    £516
  • How to Write Winning Tenders

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Many organisations seek suppliers by requesting tenders or proposals. The challenge for a business is to submit a tender or proposal that emphasises their strengths and added-value benefits, and differentiates them from other applicants. This one-day course will provide partici …
    £516
  • Recruiting the Best People

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - City of London
    • Part-time
    • 55 CPD points
    • Tutor support
    This course is designed to provide delegates with the competence and confidence to recruit and select suitable staff. This Recruiting the Best People course is available throughout the UK. CPD Value 5.5 Hours Course Locations Recruiting the Best People London Recruiting …
    £576
  • Re-Energising a Stalled Change Campaign

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 55 CPD points
    • Tutor support
    It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change Charles Darwin The most human characteristic is resistance to change Sir John Harvey Jones This is a specialist training cour …
    £576
  • Managing Bullying at Work

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 55 CPD points
    • Tutor support
    Managing Bullying at Work - Overview This course is designed to help organisations recognise and cope with bullying in the workplace. It will enable delegates to explore the reasons behind bullying, conflict and inappropriate behaviour. The course covers: • Defining and deali …
    £576
  • Managing Difficult Staffing Situations

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 55 CPD points
    • Tutor support
    Managing Difficult Staffing Situations - Overview This Managing Difficult Staffing Situations Course helps delegates understand the importance of managing poor performance and helps give delegates the confidence to manage day-to-day poor performance and behavioural problems w …
    £576
  • Managing Effective Meetings

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Managing Effective Meetings - Overview Managing effective meetings. All too often time and effort is wasted by calling and attending meetings which are not well prepared, have no clear purpose and where attendees fail to participate in making decisions. This course aims to as …
    £576
  • Managing Major Accounts (2 day course)

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 11 CPD points
    • Tutor support
    Managing Major Accounts (2 day course) - Overview This course has been designed to develop and refresh the range of skills and techniques needed to proactively manage (rather than react to) our existing clients needs and to turn high value, major clients into long-term busine …
    £960
  • Managing People on Projects

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Managing People on Projects - Overview Effective people management, delegation skills, motivation skills, team management, influencing and communication skills, enable project managers to gain commitment from the project team to achieve the performance needed to successfully …
    £576
  • Managing Sickness And Absences

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Managing Sickness And Absences - Overview The managing sickness and absences course is designed to help managers deal with short and long term absence effectively. It will enable managers to get the most out of their team, and be aware of the policies and procedures applicabl …
    £576
  • Managing the Training Function

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Managing the Training Function - Overview It is too easy for a training function to be ignored. This can happen when the function sees itself as the “professionals”, but others see it as not contributing enough to the business. This course is designed to ensure the training f …
    £576
  • Managing Your Green Policy Effectively

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Managing Your Green Policy Effectively - Overview A practical and inspirational course on how to manage and develop your business by reducing your energy bill, carbon dioxide emissions and carbon footprint. This Managing Your Green Policy Effectively course is available thr …
    £576
  • Winning the Budget You Need

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    All organisations have to prioritise who gets what from the budget process. This course aims to provide specific guidance on how to achieve the best possible budget for a business group, be they a department division or a full subsidiary of a company. This Winning the Budget …
    £576
  • Working Globally Inter-Cultural Communications

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Globalisation will affect most of us at some time in our careers and although it is often exciting to conduct business with other nationalities, the potential for embarrassment, misunderstanding or taking offence is increased. The aim of this workshop is to help participants re …
    £576
  • Working With Emotional Intelligence

    Practical Training for Professionals
    • 22 enquiries
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    The rules for work are changing. We're being assessed not just by how smart we are, or by training and expertise, but also by how well we handle ourselves and relate to other people. Emergent thinking about the qualities and competencies that make individuals successful is ze …
    £576
  • Write to the Top! - Professional Report Writing

    Practical Training for Professionals
    • 10 enquiries
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    This course will help delegates to be competent and confident in their written communication to senior management or important clients. This Write to the Top! - Professional Report Writing course is available throughout the UK. CPD Value 5.5 Hours
    £576
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    This course covers the planning, structure, layout and presentation of promotional materials and sales letters. Do you write in clear and concise sentences? How do you present facts and figures? Do you project a positive image? All these questions are answered during this very …
    £516
  • Advanced Selling Skills (2 day course)

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - City of London
    • Part-time
    • 11 CPD points
    Advanced Selling Skills (2 day course) - Overview This Advanced Selling Skills course covers the science of questions in qualification and advanced objection handling skills with participants expected to be comfortable participating in role-plays, which form a major part of t …
    £870
  • Brand Building with the Public

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    Brand Building with the Public - Overview This brand building course introduces the fundamentals of brand identity and running a brand centre. Areas covered include: What makes a good brand? Objectives when interacting with the public. This Brand Building with the Public co …
    £516
  • Coaching and Mentoring

    Practical Training for Professionals
    • 111 enquiries
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    All organisations need talented people who are motivated to achieve. Coaching and mentoring has an important role to take here, because they are an excellent way of developing both skills and particularly a positive attitude towards work. Successful coaches and mentors recognis …
    £576
  • Coaching Skills for Sales Managers

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    Coaching Skills for Sales Managers - Overview This course focuses on how sales managers develop individuals in their team. Styles of coaching are analysed and practised in role-play so delegates can adopt a style that best suits them. This Coaching Skills for Sales Managers …
    £576
  • Communication Skills

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    Communication Skills - Overview This communication skills course is aimed at helping delegates communicate more effectively with customers and colleagues. It will look at the best methods of building rapport and how to develop effective business relationships. This Communic …
    £576
  • Confidence in Making Face to Face Cold Calls

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    Confidence in Making Face to Face Cold Calls - Overview This highly practical course involves delegates actually going out and making cold calls on a pre-agreed route. Prior to this delegates are briefed in the best methods and the trainer will lead the way with the first few …
    £516
  • Consultative Selling

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    Consultative Selling - Overview This course is for those who sell ideas, products and services and who want to develop a selling style where the emphasis is on developing the concept of sales conversations together with long term, stable future business relationships. This …
    £516
  • Selling Skills for Exhibitions

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Exhibition selling is different from normal selling and this course takes you through the process from set up to breakdown and post exhibition follow-up. It will ensure that visitors to the stand are welcomed correctly, qualified and that time is spent with the right visitors a …
    £516
  • Senior Management Skills

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    This Senior Management Skills course is designed to support delegates who wish to accelerate their own development within Management. It is designed to provide managers who are committed to progression with an understanding of how to develop their career to the next level. The …
    £576
  • Speed Reading & Information Management

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Mounting work pressures, too little time, keeping your knowledge base up-to-date, checking out the competition: we all have to find a way of dealing with todays tidal wave of information. One highly effective solution is speed reading - a technique that is not just about readin …
    £576
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    There is often much confusion around the subject of SMART objective setting. This course aims to give managers a clear understanding of the purpose of SMART Objective Setting. It also gives managers a better understanding of the characteristics of good quality SMART Objectives …
    £576
  • Succession Planning Masterclass

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    This full-day course takes delegates through the process required to develop a realistic succession plan to enable the business to deliver results consistently, even when key staff leave. A realistic succession plan will identify who is capable of being an “emergency stand in” …
    £576
  • Introduction to Buying

    Practical Training for Professionals
    • 19 enquiries
    • Classroom - City of London
    • Full-time
    • 6 CPD points
    • Tutor support
    Introduction to Buying - Overview This interactive training course ensures that delegates know how buying can contribute and when to apply a range of buying techniques. The course helps to eliminate the fear and uncertainty for the Professional Buyer, allowing delegates to co …
    £576
    • 12 enquiries
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days) - Overview With so many businesses jostling for a share of the same marketplace/customer base, it is becoming increasingly more vital for our sales teams to be as strong and as professional as possib …
    £960
  • Investor and Entrepreneur Skills

    Practical Training for Professionals
    • 10 enquiries
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Investor and Entrepreneur Skills - Overview This investor and entrepreneur training day is in two parts. The first shows how those that were successful entrepreneurs managed their businesses differently to those that were not. The second shows you the fastest and most risk av …
    £576
  • Management by Coaching

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Management by Coaching - Overview This course focuses on the changes in organisations today which lead to the need to change to a coaching culture. It will show that coaching not only improves performance potential of employees but also improves their self-awareness and incre …
    £576
  • Management Skills - How to Survive and Thrive

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Management Skills - How to Survive and Thrive - Overview This course is designed to support delegates who wish to protect their business during periods of uncertainty caused by recession. In difficult times many people lose sight of their core objectives and potentially talk …
    £576
  • Customer Excellence for Finance Staff

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course will enable participants to understand who their customers are and what they require us to do in order to improve and deliver customer excellence. This Customer Excellence for Finance Staff course is available throughout the UK. CPD Value 5.5 Hours Course Loca …
    £516
  • Networking For Success

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    How many times have you heard yourself or others say: ‘It’s not what you know but who you know’? Well, how will anyone know what you know if they don’t have the opportunity of meeting with you? Successful professionals understand that networking is vital in order to build relat …
    £576

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