How to say 'No' and retain Customer Satisfaction
Practical Training for Professionals
- Classroom - Nottingham
- 1 day · Full-time
- 6 CPD points
- Tutor support
Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and how objections can be handled in a positive way. This How to say 'No' and
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