Level 2 Customer Service
Summer Sale Offer | 2 Free Courses + 3 PDF Certificate | Free Retake Exam | Lifetime Access
Training Tale
Summary
- Certificate of completion - Free
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
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Overview
Customer Service: Level 2 Customer Service Online
Do you want to start a career in customer service? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your professional horizons, enrol in this Level 2 Customer Service course right now. This Level 2 Customer Service course is ideal for both job seekers and current employees.
An organization's success is determined by the quality of its customer support and services in the business world. The modern consumer prefers brands that prioritize customer service over product selection and even low prices. Customer loyalty cannot be bought at any price, but it can be obtained through excellent customer service.
If you are trying to secure your first job or advance your current customer service career, this Level 2 Customer Service course will make a difference. Take the first big step toward realizing your full potential today with our support.
Special Offers of this Customer Service Course
- This Customer Service Course includes a FREE PDF Certificate.
- Lifetime access to this Customer Service Course
- Instant access to this Customer Service: Customer Service Course
- Get FREE Tutor Support from Monday to Friday in this Customer Service: Customer Service Course
Other courses are included with Level 2 Customer Service Course
- Course 01: Level 5 Negotiation Skills Course
- Course 02: Level 4 Time Management Course
[ Note: Free PDF certificate as soon as completing the Level 2 Customer Service course]
Certificates
Certificate of completion
Digital certificate - Included
Course media
Description
Customer Service: Level 2 Customer Service
Course Curriculum of Level 2 Customer Service
Industry Experts Designed this Customer Service: Customer Service course into 5 detailed modules.
- Module 01: Introduction to Customer Service
- Module 02: Understanding the Organisation
- Module 03: Prepare to Deliver Excellent Customer Service
- Module 04: Communication in the Customer Service Role
- Module 05: Understand Customers
Assessment Method of Level 2 Customer Service
After completing each module of the Customer Service: Level 2 Customer Service course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.
Certification of Level 2 Customer Service
After completing the MCQ/Assignment assessment for this Customer Service: Level 2 Customer Service course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.
Who is this course for?
Customer Service: Level 2 Customer Service
This Level 2 Customer Service course is ideal for:- Candidates who are looking for a career change. Candidates who want to boost their CVs in order to improve their job chances should read on. Customer support representatives who want to advance their careers by honing their skills. Those who plan to continue their education after graduation. Company owners, administrators, and supervisors. Anyone looking for a rewarding job in customer service.
Requirements
Customer Service: Level 2 Customer Service
Students who intend to enrol in this Customer Service: Customer Service course must meet the following requirements:
- Customer Service: Good command of the English language
- Customer Service: Must be vivacious and self-driven
- Customer Service: Basic computer knowledge
- Customer Service: A minimum of 16 years of age is required
Career path
Customer Service: Level 2 Customer Service
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
