Level 2 Diploma in Business Administration

The Level 2 Diploma in Business Administration (RQF) is tailored for those who want to work in a business setting with administrative support responsibilities. Learners who complete this online qualification will understand how to interact in a business setting, deliver administrative services, the principles of business document creation and knowledge management, employer organisations, efficient performance and growth management. Learners will understand how to effectively handle administration in a business environment, including meeting support, handling information systems, client service, and understanding customer behaviour. The level 2 in business administration course is accredited by UK OFQUAL and is delivered 100% online with tutor support. For more information or clarification, please contact our team for free and comprehensive advice.

Key Benefits of Studying with Britannia School of Leadership and Management:

• 100% flexible schedule
• Specialist tutor support
• Free career guidance
• High-quality training material
• Completely online study
• No hidden costs

*Please ensure you meet the entry requirements for the course before purchasing it

• Course PDF - download

Duration and Delivery

This Level 2 Diploma in Business Administration (RQF) is designed to be completed online at the pace that suits you the best. This fast track Level 2 Diploma in Business Administration course can take as little as 3 months of full-time study or 1 year of part-time study to become a certified business professional. The level 2 in administration qualification is delivered through our Virtual Learning Environment (VLE), which refines your customer service skills. Our online tutor support is there to facilitate you to achieve your success rate accordingly.

Assessment & Verification

All units within this Level 2 Diploma in Business Administration qualification are internally assessed by our qualified assessors and externally verified by the awarding organisation. The assessment takes the form of written assignments, witness testimony and/or direct observation, detailed guidance for which will be provided by the tutor. You will receive tutor support once you are enrolled on our online portal to assist you in reaching your goals.

Progression

Successful completion of this Level 2 Diploma in Business Administration qualification enables learners to progress onto the Level 3 Diploma in Business Administration (RQF), OTHM Level 3 Diploma in Business Studies, and the OTHM Level 3 Foundation Diploma in Accountancy.

Unit Structure

Unit 1: Understand Employer Organisations

Unit 2: Principles of Business Document Production and Information Management

Unit 3: Principles of Providing Administrative Service

Unit 4: Develop a Presentation

Unit 5: Deliver a Presentation

Unit 6: Communication in a Business Environment

Unit 7: Manage Personal Performance and Development

Unit 8: Develop Working Relationships with Colleagues

Unit 9: Principles of Customer Relationships

Unit 10: Develop Customer Relationships

Unit 11: Understand Working in a Customer Service Environment

Unit 12: Deliver Customer Service

Unit 13: Monitor Information Systems

This course is suitable for learners who work or wish to work in a business environment with responsibility for administrative support.

Learners must be 16+

This Level 2 Diploma in Business Administration qualification will provide you with the possibilities depending on subject specialism and location, including the following:

• Secretary: £24,500
• Receptionist: £22,640
• Administrative Clerk: £22,276
• Personal Assistant: £28,802