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Management Skills for the Senior PA Professional Training Course

Reed Learning

Summary

Price
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Study method
Onsite
Duration
2 days · Full-time
Qualification
No formal qualification
Additional info
  • Tutor is available to students
1 student enquired about this course

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Overview

This very practical course covers fundamental people management skills and the
contextual positioning of managers within an organisation. Participants will learn how to
motivate staff and communicate with people at all levels, including techniques to
delegate tasks and manage difficult responses.
It will give you the advanced PA skills to solve problems, deal with interpersonal conflict,
and influence a range of organisational stakeholders towards your point of view. This
Management Skills training course also helps PA’s to identify key areas for personal
development to improve their own managerial effectiveness.

Resources

  • Brochure -

Description

Principles of effective management
• Evaluating how senior administration staff enable the organisation to achieve its goals
• Assessing the knowledge, skills and personal attributes required for effective
management
• Self evaluation against management best practice
• Selecting the most appropriate management style
• Communication skills
• Assessing the impact of interpersonal relationships and communication skills on
performance
• Barriers to communication and how to overcome them
• Giving structured feedback upwards or downwards
• Applying a step by step structure to effectively delegate a task
• Motivation and personal effectiveness
• Defining common motivators and comparing theory with practice
• Motivating individuals to achieve optimum performance
• Motivation and its impact on team dynamics
• Self motivation - how to harness and maintain it
• Problem solving and conflict resolution
• Tools for effective analysis, problem solving and decision making
• Identifying the potential sources of conflict within organisations
• Techniques for preventing and managing conflicts
• Case study example to apply the tools and techniques learned

Who is this course for?

Management Skills for the Senior PA is an intensive course that has been designed for PAs and senior administrators who work closely with their organisation’s senior management team, and who either already have management responsibility for junior staff or plan to take on this level of responsibility in the future.

Questions and answers

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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