Contact Centre Training - Online Course - CPD Accredited
Mandatory Training Group
Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
- 16 students
- Online
- 4 hours · Self-paced
- 4 CPD points
- Tutor support
Great service
...elements of being a productive employee of a contact centre. The key to having a great customer experience using a contact centre is in training. A well-trained contact centre can be the difference between gaining more customers and losing customers. Customers want a well-educated agent
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