Managing and Influencing Stakeholders
Online based course
PMI
Summary
- Tutor is available to students
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Overview
Managing and Influencing Stakeholders (a CQI and IRCA Certified Training course) is a 3-day programme that will equip you with the skills you need to enhance your own performance, build your communication skills and stakeholder management techniques, develop an effective stakeholder communication strategy and deliver business results.
At the heart of any successful change programme is your ability to manage and influence stakeholders successfully, whether they are your customers, leaders, external partners or suppliers.
Leading change is both an art and a science. It requires you to employ a range of skills to open doors, engage others, increase their readiness to change, overcome resistance and build trust and a range of practical tools to help you do that.
By attending this certified influencing stakeholder course you will develop the skills and capability to influence and manage stakeholders and through a range of tools and techniques effectively increase their readiness to change and overcome resistance.
Resources
- MIS - download
Description
- Develop theories on how to effectively communicate with stakeholders
- Use questioning techniques such as open/closed questioning, reflecting, paraphrasing, mirroring, clarifying
- Develop your ability to gain commitment to change and build trust and rapport
- Develop and apply effective listening skills
- Understand how to contract with stakeholders/customers.
Who is this course for?
Managers and staff involved in initiating or driving change, regardless of their seniority or function within the business.
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Legal information
This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.