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Managing Bullying at Work- Virtual Training

Practical Training for Professionals

Summary

Price
£336 inc VAT
Study method
Online + live classes
Duration
1 day · Full-time
Qualification
No formal qualification
CPD
6 CPD hours / points
CPD What's this?

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Overview

This course is designed to help organisations recognise and cope with bullying in the workplace. It will enable delegates to explore the reasons behind bullying, conflict and inappropriate behaviour. The course covers:

• Defining and dealing with difficult behaviour
• Management and leadership styles
• Communication styles
• Organisational culture
• Organisational policy and strategy

This course is flexible to meet the needs of the individuals / organisations attending.

CPD

6 CPD hours / points
Accredited by Approved by Law Society

Description

Managing Bullying at Work- Virtual Training - Timetable

09.30 Introduction and Course Objectives

10.00 What bullying is and what effect it has on others / the organisation

10.30 Bullying versus firm management

10.45 Understanding the behaviour of both the bullies and the bullied

11.15 Dealing with inappropriate behaviour

12.00 Managing emotions

12.30 Practical coping strategies

13.00 Lunch

14.00 Assertive communication – getting the best behaviour from everyone

14.30 Helping the bullies and the bullied to develop better communication skills

15.00 Organisational policies and strategies

15.30 Action Planning

16.00 Summary and Action Plans Agreed

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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