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Managing Process Performance

Virtual Instructor Led Training with CQI/IRCA certification.

TPT Consultancy & Training Ltd

Summary

Price
£900 inc VAT
Study method
Online + live classes
Duration
3 days · Full-time
Certification
Managing Process Performance
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Additional info
  • Tutor is available to students

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Overview

This CQI/IRCA certified PT202: Managing Process Performance course will provide practical skills development in the management of process operation and performance. Delegates will leave the course with the capability of leading teams in the development of their management processes and be able to develop a set of performance measures that indicate how well operational processes meet customer and stakeholder requirements.

Certification

Managing Process Performance

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Description

On completion, delegates will gain the following knowledge and skills.

Delegates will have the knowledge to:

  • Develop a balanced set of measures of performance against customer/stakeholder requirements and related process measures.
  • Ensure that measures are analysed to provide appropriate input of or fact-based decision making and improvement.
  • Define measures of process performance that reflect an understanding of specific key requirements of customers and stakeholders, including compliance requirements.
  • Extend performance measures to the supply chain.

Delegates will have the skills to:

  • Deploy tools to minimise risk in a process.
  • Define a set of performance measures that reflect the flow down of customer and stakeholder requirements.
  • Ensure that measures of performance are displayed and available to enable effective audit of performance.
  • Ensure that there is a balanced set of process performance measures, which will provide an indication of changes in performance.

Who is this course for?

This course is aimed at those managing process performance and the development of performance measures supporting customer and stakeholder needs.

Requirements

We recommend completing Introduction to Process Design. Also students will need to have a basic understanding of mathematics to be able to calculate; mean and standard deviation.

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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