4, 6, 10 and 11 Months, Interest Free Payment Plans available.
Speak to one of our Course Advisors...
- Pitman Training Certificate - Free
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
4, 6, 10 and 11 Months, Interest Free Payment Plans available.
Speak to one of our Course Advisors...
In this course, you will learn how to use the core features of Outlook 2019, such as how to send, receive, and manage email messages, use the calendar for scheduling appointments, and create tasks and notes, how to customise various elements in Outlook, the powerful business communication tool. And you’ll learn how to organise and manage your email and your Outlook calendar to be more productive.
ABOUT THE COURSE
The course consists of 13 modules and includes media demonstrations, hands-on activities, and knowledge check questions. At the end of the course, you will complete a series of consolidation exercises, which will help you review what you have learned and assess your understanding. The course also contains quizzes at the end of each module and a Validation Test at the end of the course. With successful completion of the course, you will receive a Pitman Training certificate to verify your achievement.
AIMS AND OBJECTIVES
The aim of the course is for you to learn the core features and functions of Microsoft’s Outlook 2019 software, so you will be able to present dynamic and engaging presentations.
Digital certificate - Included
This course is split into 2 parts;
PART 1 - COURSE CONTENT
Module 1: Introduction to Outlook 2019
An Overview of Outlook 2019; Exploring the Outlook Interface; Using Help in Outlook 2019
Module 2: Using Email
Sending and Receiving Mail; Focused Inbox; Forwarding and Replying to Messages; Specifying Default Fonts; Customizing Reply Messages
Module 3: Working with Emails
Creating a New Mail Message; Attaching Files, Photos, Graphics, and Other Items; Directing Mail with @ Mentions; Hyperlinks and Bookmarks
Module 4: Keyboard Shortcuts and Printing
Using Keyboard Shortcuts; Printing
Module 5: Using Contacts
Adding a New Contact; Utilizing the Contact Card; Creating a Contact Group; Managing Contacts Using Folders
Module 6: Using the Calendar
Creating an Appointment; Creating and Cancelling a Meeting; Responding to Invites; Configuring Reminders; Forwarding Calendar Items
Module 7: Tasks and Notes
Creating a New Task; Assigning and Completing Tasks; Creating Notes
PART 2 - COURSE CONTENT
Module 1: Customising Microsoft Outlook
Customising the Quick Access Toolbar, the Inbox, and Mailbox View; Adding an Email Account; Office Account and Outlook Options
Module 2: Personalising Email Messages
Email Signatures; Saving Email Attachments; Delivery Options; Recalling an Email
Module 3: Organising Emails
Email Searches; Creating Search Folders; Creating Folders and Subfolders; Conditional Formatting for Emails; Using Categories and Follow-Up Flags
Module 4: Deleting, Cleaning, and Exporting
Ignoring Conversations; Deleting, Archiving, and Restoring Emails; Cleaning Up Conversations; Opening and Exporting Data
Module 5: Rules and Automated Processes
Using Quick Steps; Using Rules; Managing Junk Mail; Sending Automatic Replies; Using Voting Buttons
Module 6: Additional Calendar Features
Customising Calendar Views; Customising the Look and Feel of Outlook; Delegate Access
IS THIS COURSE FOR YOU?
The course is designed for those who are proficient with the basic concepts and features of Outlook and wish to enhance their skills using the software’s intermediate and advanced-level features.
PRE-REQUISITES
Familiarity with the Windows environment and experience using a computer keyboard.
CAREER PATH
Microsoft Outlook is used across a wide range of job roles and responsibilities. Your new skills with the software will make your work more efficient and more valuable to employers.
Currently there are no reviews for this course. Be the first to leave a review.
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.