NCFE Level 2 Diploma in Business Administration

Step up your career game and move closer to becoming a successful business administration worker, and develop a wide range of skills that’ll help you in various roles with the guidance of the premium NCFE Level 2 Diploma in Business Administration.

This NCFE Level 2 Diploma in Business Administration is a regulated cross-sector qualification aimed at current and prospective business administration team staff. This business administration diploma is an absolute go-to if you’re looking to enhance your business knowledge and move up the ladder to success smoothly and efficiently.

This NCFE Level 2 Diploma in Business Administration covers everything you need to know to fully develop your base skills in administration, ensuring that climbing up the hierarchy in business will be no problem at all.

Join us now and progress through your career effortlessly and efficiently.

Learning Outcomes of NCFE Level 2 Diploma in Business Administration:

• Gain a solid understanding of employer organisations.
• Know the principles of providing administrative services.
• Learn about business document production and information management.
• Be able to manage personal performance and development.
• Develop practical communication skills for the business environment.
• Build working relationships with colleagues and much more!

***Qualification Curriculum***

NCFE Level 2 Diploma in Business Administration - Group A (21 credits)

• Unit 01: Communication in a business environment
• Unit 02: Understand employer organisations
• Unit 03: Principles of providing administrative services
• Unit 04: Principles of business document production and information management
• Unit 05: Manage personal performance and development
• Unit 06: Develop working relationships with colleagues

NCFE Level 2 Diploma in Business Administration - Group B (14 credits)

• Unit 09: Organise business travel or accommodation (4 credits)
• Unit 15: Contribute to the organisation of an event (3 credits)
• Unit 25: Produce minutes of meetings (3 credits)
• Unit 27: Health and safety in a business environment (2 credits)
• Unit 28: Use a telephone and voicemail system (2 Credits)

NCFE Level 2 Diploma in Business Administration - Group C (3)

• Unit 35: Use and maintain office equipment ( 2 Credits)
• Unit 36: Using email (3 credits)

NCFE Level 2 Diploma in Business Administration - Group D (4)

• Unit 51: Principles of marketing theory (4 credits)
• Unit 52: Principles of digital marketing (5 Credits)
• Unit 56: Exploring social media (2 Credits)

Guided Learning Hours:

The Guided Learning Hours is an estimate of the number of hours a learner will reasonably be likely to spend in preparation, study or any other form of participation in education or training, including assessment, which takes place as directed by – but not under the immediate guidance or supervision of – a lecturer, supervisor, Tutor or other appropriate providers of education or training.

Guided Learning Hours for NCFE Level 2 Diploma in Business Administration is 229 hours.

Total Qualification Time:

Total Qualification Time is the number of notional hours, which represents an estimate of the total amount of time that could reasonably be expected to be required for a learner to achieve and demonstrate the achievement of the level of attainment necessary for the award of a qualification.

The Total Qualification Time for NCFE Level 2 Diploma in Business Administration is 450 hours.

Method of Assessment of NCFE Level 2 Diploma in Business Administration:

To achieve this qualification, learners are required to complete a minimum of 45 credits:

• 21 credits from mandatory units in Group A
• 14 credits from Group B
• Remaining credits from either Group B, C, or D (maximum of 10 credits from Group C and 6 credits from Group D)

Minimum 36 credits must be achieved at level 2 or above. This qualification must be assessed in line with the Skills CFA Assessment Strategy and will be evaluated internally. Each candidate must produce a portfolio of evidence to demonstrate their achievement of all unit’s learning outcomes and assessment criteria. The main pieces of evidence include:

• Assessor observation – completed observational checklists and
• witness testimony
• candidate’s proof of work
• worksheets
• Assignments/projects/reports
• record of professional discussion
• record of oral and written questioning
• Candidate and peer reports
• Recognition of Prior Learning (RPL).

This NCFE Level 2 Diploma in Business Administration is for learners that:

• Want to progress onto a Level 3 Diploma.
• Want to get into a managerial role.
• Want to progress further in the business administration role.
• Want to develop their personal and professional skills.

There are no specific recommended prior learning requirements for NCFE Level 2 Diploma in Business Administration. However, learners may find it helpful if they’ve already achieved a Level 1 qualification.

Entry is at the discretion of the centre. However, learners should be aged 16 or above to undertake this qualification.

This NCFE Level 2 Diploma in Business Administration paves the way for roles such as —

• Customer Relationship Manager
• Personal Assistant
• Team Leader
• Secretary
• Sales Person
• Telesales Professional
• Assistant Manager
• Senior Supervisor
• Manager
• Arena Manager
• Business Development Executive
• Customer Service Advisor
• Receptionist
• Business Support Officer
• Floor Manager
• Head of Department

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