Skip to content

Negotiation Skills - Level 5

Summer Sale | 2 Free Courses + 3 PDF Certificate | Free Retake Exam | Lifetime Access


Training Tale

Summary

Price
£12 inc VAT
Study method
Online
Duration
13 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

Add to basket or enquire

Overview

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Negotiation Skills - Level 5 will provide you with a solid foundation to become a confident negotiator and help you develop your skills.

Negotiation skills can be useful throughout one’s life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top.

This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time.

Learning Outcomes

After completing this Negotiation Skills - Level 5 course, the learner will be able to:

  • Gain a thorough understanding of the true value of leadership.
  • Know how management and leadership are different yet equally important.
  • Understand the relationship between employee motivation and performance.
  • Master professional-level communication skills.
  • Understand the characteristics and qualities of effective negotiation skills.
  • Understand feedback gathering and effective employee interview skills.
  • Know the difference between delegation and leading by example.
  • Know the techniques for developing a high-performance team.
  • Gain the confidence to step into a leadership role.

Why Choose this Course from Us

  • Self-paced course, access available from anywhere.
  • Easy to understand, high-quality study materials.
  • Negotiation Skills - Level 5 Course developed by industry experts.
  • MCQ quiz after each module to assess your learning.
  • Automated and instant assessment results.
  • 24/7 support via live chat, phone call or email.
  • Free PDF certificate as soon as completing the Negotiation Skills - Level 5 course.

******Courses are included in this Negotiation Skills - Level 5 Course:

  • Course 01: Level 1 Business Management
  • Course 02: Level 3 Business Administration

******Others included in this Negotiation Skills - Level 5 course:

  • Free 3 PDF Certificate
  • Access to Content - Lifetime
  • Exam Fee - Totally Free
  • Free Retake Exam

[ Note: Free PDF certificate as soon as completing the course ]

Certificates

Certificate of completion

Digital certificate - Included

Course media

Description

Detailed course curriculum of the Negotiation Skills - Level 5 Course:

Module 1: An Overview of Negotiation

  • Defining Negotiation
  • Different Types of Negotiation
  • What is Positional Bargaining?
  • What is Principled Negotiation?

Module 2: How to Prepare For Negotiations

  • How to Manage Your Fear
  • Personal Preparation
  • Establishing Your WATNA and BATNA
  • Identify your WAP
  • Identifying Your ZOPA

Module 3: The Process of Negotiation

  • Preparation and Planning
  • Clarification and Justification
  • How to Exchange Information
  • The Bargaining Stage
  • Conclude and Implement

Module 4: Ways of Developing Persuasion & Influencing Skills

  • Different Steps in the Persuasion Process
  • Influencing Skills

Module 5: Ways of Developing Communication Skills

  • Ways of Asking Questions
  • Understanding and Using Probing
  • What are the Listening Skills?
  • Interpretation

Module 6: How to Develop Active Listening Skills

  • Fundamentals of Active Listening
  • Communication Process Explained

Module 7: Comprehending Body Language

  • Comprehending Body Language
  • Comprehending Facial Expressions

Module 8: Assertiveness and Self Confidence

  • What is Self-Esteem?
  • Symptoms of Low Self-Esteem and the Root Causes of It
  • How to Improve Self-Esteem
  • How to Build Self-Esteem

Module 9: Managing Anger

  • What is Anger?
  • Managing Anger and its Dimensions
  • The Costs of Anger
  • The Anger Process and How It Affects Our Thinking

Module 10: Managing Stress

  • How to Define and Identify Stress
  • Manage Stress

Module 11: Negotiation Tactics to Closing a Better Deal

  • Develop Clear Outcomes
  • Treat The Other Party With Respect At All Times
  • Ask a Lot of Questions
  • Ask For What You Want
  • Ask or Offer Something of Relative Value, Including Intangibles
  • Don’t Be the First to Offer to “Split the Difference”
  • Close with Confidence and Clarity

Module 12: Ways of Overcoming Sales Objections

  • How to Overcome Sales Objections?
  • Building Credibility
  • Observation Skills

----------------

***Level 1 Business Management***

Course Curriculum:

  • Module 01: Management and Leadership Explained
  • Module 02: How to Manage Resources
  • Module 03: Effective Management of Time, Stress and Crises

----------------

***Level 3 Business Administration***

Course Curriculum:

  • Module 01: Introduction to Business Administration
  • Module 02: Principle of Business
  • Module 03: Principles of Business Communication
  • Module 04: Principles of Administration
  • Module 05: Understand How to Improve Business Performance
  • Module 06: Understand Equality, Diversity and Inclusion in the Workplace
  • Module 07: Principles of Leadership and Management

----------------

Assessment Method

After completing each module of the Negotiation Skills - Level 5, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.

Certification

After completing the MCQ/Assignment assessment for this Negotiation Skills - Level 5 course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.

Who is this course for?

This course is suitable for candidates committed to their ongoing professional development. This Negotiation Skills - Level 5 could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable.

Requirements

There are no specific requirements for this Negotiation Skills - Level 5 course because it does not require any advanced knowledge or skills.

Career path

This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include:

  • Team Leader
  • Manager
  • Controller

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Reviews

Currently there are no reviews for this course. Be the first to leave a review.

FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2024. All rights reserved.