Office Skills & Administration (Office Management) Training for Receptionist & PA

Office Skills & Administration (Office Management) Training for Receptionist & PA!

Master the art of office administration and reception with our comprehensive course!

The Office Administration & Reception Skills Diploma is a personal development course for entry-level learners who wish to learn more about the role and administrative best practices. This course covers fundamental office procedures, skills and techniques that every aspiring office administration and reception professional should know. You’ll learn how to improve your business communication and telephone etiquette, the essentials of meeting management, how to master business writing and much more.

This office administration training program equips you with the essential skills and knowledge to excel in a dynamic office environment. Develop proficiency in administrative tasks, refine your communication and interpersonal abilities, and become a cornerstone of any successful organization.

Get equipped with valuable Office Administration & Reception Skills and earn two endorsed certificates to increase your opportunity to work for leading companies and organisations.

Learning Outcomes:

By the end of this Office Skills & Administration (Office Management) Training for Receptionist & PA course, you will be able to:

• Develop an in-depth understanding of the role and day-to-day responsibilities of office administration
• Improve your telephone and business communication etiquette
• Learn the principles of reception, record-keeping and the different types of filing systems
• Sharpen your time management, organisation, planning and communication skills
• Know how to manage petty cash and create invoices
• Build your professional image in office administration and learn how to work effectively in a team
• Understand the principles of meeting management and minute taking
• Learn essential business writing skills and how to maintain a professional tone of voice

What You Get Out Of Studying Office Skills & Administration (Office Management) Training for Receptionist & PA Course:

• FREE Office Skills & Administration (Office Management) Training for Receptionist & PA PDF Certificate from REED
• FREE Office Skills & Administration (Office Management) Training for Receptionist & PA CPD QS PDF Certificate
• Lifetime access to Office Skills & Administration (Office Management) Training for Receptionist & PA course materials
• Study the Office Skills & Administration (Office Management) Training for Receptionist & PAcourse at your own pace
• Accessible, informative modules taught by Office Skills & Administration (Office Management) Training experts
• Get 24/7 help or advice from our email and live chat teams
• Gaining valuable knowledge and skills of Office Skills & Administration (Office Management) Training for Receptionist & PA

CPD Accredited PDF Certificate of Completion

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Expand all

• Module 1: Introduction to Reception and the Role of a Receptionist 14:05

  • 1: Introduction to Reception and the Role of a Receptionist 14:05

• Module 2: Role and Responsibilities of a Personal Assistant 10:30

  • 2: Role and Responsibilities of a Personal Assistant 10:30

• Module 3: Mastering Business Telephone Skills 10:55

  • 3: Mastering Business Telephone Skills 10:55

• Module 4: Representing the Company 24:02

  • 4: Representing the Company 24:02

• Module 5: Managing Mail Services and Shipping 17:03

  • 5: Managing Mail Services and Shipping 17:03

• Module 6: Coordinating Travel Arrangements 14:12

  • 6: Coordinating Travel Arrangements 14:12

• Module 7: Organising and Managing Meetings 17:11

  • 7: Organising and Managing Meetings 17:11

• Module 8: Office Confidentiality and Ethics 14:58

  • 8: Office Confidentiality and Ethics 14:58

• Module 9: Effective Record Keeping and Filing 17:25

  • 9: Effective Record Keeping and Filing 17:25

• Module 10: Enhancing Business Writing Skills 27:03

  • 10: Enhancing Business Writing Skills 27:03

• Module 11: Enhancing Organisational Skills 17:05

  • 11: Enhancing Organisational Skills 17:05

• Module 12: Time Management Techniques 23:02

  • 12: Time Management Techniques 23:02

• Module 13: Developing Strong Communication Skills 16:11

  • 13: Developing Strong Communication Skills 16:11

• Module 14: Delivering Excellent Customer Service 09:52

  • 14: Delivering Excellent Customer Service 09:52

• Module 15: Effective Planning and Scheduling 34:15

  • 15: Effective Planning and Scheduling 34:15

• Module 16: Handling Invoicing and Petty Cash 18:16

  • 16: Handling Invoicing and Petty Cash 18:16

• Get Your Certificate 01:00

  • 17: Order Your Certificate 01:00

This Office Administration & Reception Skills Diploma Course covers everything from telephone and customer service etiquette to travel coordination and event planning. You will gain hard skills like scheduling, record keeping, and bookkeeping while also developing soft skills like communication, stress management, and problem-solving. Whether you are looking to become a receptionist, executive assistant, office manager or administrator, this course will provide you with job-ready abilities.

Curriculum Breakdown

Office Skills & Administration (Office Management) Training for Receptionist & PA

• Module 1: Introduction to Reception and the Role of a Receptionist
• Module 2: Role and Responsibilities of a Personal Assistant
• Module 3: Mastering Business Telephone Skills
• Module 4: Representing the Company
• Module 5: Managing Mail Services and Shipping
• Module 6: Coordinating Travel Arrangements
• Module 7: Organising and Managing Meetings
• Module 8: Office Confidentiality and Ethics
• Module 9: Effective Record Keeping and Filing
• Module 10: Enhancing Business Writing Skills
• Module 11: Enhancing Organisational Skills
• Module 12: Time Management Techniques
• Module 13: Developing Strong Communication Skills
• Module 14: Delivering Excellent Customer Service
• Module 15: Effective Planning and Scheduling
• Module 16: Handling Invoicing and Petty Cash

-------- Office Skills & Administration (Office Management) Training for Receptionist & PA Certification --------

How can you earn your Certification?

After successfully completing the Office Skills & Administration (Office Management) Training for Receptionist & PA course, you will get your Reed Certificate instantly! And to order your CPD QS Certificate, you will need to fill in the form given in the Curriculum Section. And by 24 hours, you will get your Office Skills & Administration (Office Management) Training for Receptionist & PA CPD QS Certificate.

This Office Skills & Administration (Office Management) Training for Receptionist & PA course is designed for:

• Individuals interested in pursuing a career as a receptionist or seeking to enhance their existing receptionist skills.
• Entry-level receptionists who want to acquire a comprehensive understanding of their roles and responsibilities.
• Administrative professionals looking to expand their knowledge and expertise in receptionist duties.
• Office assistants or support staff who occasionally cover receptionist duties and want to develop the necessary competencies.
• Those who are interested in understanding invoicing and petty cash management within the context of receptionist responsibilities.

The Office Skills & Administration (Office Management) Training for Receptionist & PA course is open to all students and has no formal entry requirements.

This Office Skills & Administration (Office Management) Training for Receptionist & PA course opens doors to many job and career opportunities. Here are a few career you can opt:

• Receptionist - £18,000 to £22,000
• Office Administrator - £20,000 to £28,000
• Personal Assistant - £22,000 to £35,000
• Executive Assistant - £25,000 to £40,000
• Office Manager - £30,000 to £45,000

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