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Office Administrative Management

CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees


Online Training Academy

Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
1.4 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • Digital certificate - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

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Overview

Master the essentials of office administration with our comprehensive Office Administrative Management course. Designed for aspiring administrators and seasoned professionals alike, this program equips you with the fundamental skills needed to excel in a dynamic office environment.

Key Features:

  • CPD Certified
  • Free Certificate from Reed
  • CIQ Approved
  • Developed by Specialist
  • Lifetime Access

Certificates

Digital certificate

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

1
section
7
lectures
1h 23m
total
    • 1: Module 01: Introduction to Office Administration 06:33
    • 2: Module 02: Business Telephone Skills 09:51
    • 3: Module 03: Mail Services and Shipping 16:22
    • 4: Module 04: Organisational Skills 16:48
    • 5: Module 05: Representing Your Boss and Company 22:54
    • 6: Module 06: Skills of an Effective Administrator 08:46
    • 7: CPD Certificate - Free 01:00 PDF

Course media

Description

In the Office Administrative Management course, learners will gain essential skills to effectively manage office operations. They will learn the fundamentals of office administration, including how to handle business phone calls professionally and manage mail services and shipping efficiently. Organizational skills will be developed to streamline tasks and boost productivity. Students will also learn how to represent their employer professionally and confidently, understanding the importance of their role in maintaining the company’s image.

The course emphasizes the skills needed to be an effective administrator, such as time management, problem-solving, and interpersonal communication, preparing learners to handle various administrative responsibilities competently.

Course Curriculum

  • Module 01: Introduction to Office Administration
  • Module 02: Business Telephone Skills
  • Module 03: Mail Services and Shipping
  • Module 04: Organisational Skills
  • Module 05: Representing Your Boss and Company
  • Module 06: Skills of an Effective Administrator
Learning Outcomes:
  • Understand the fundamentals of office administration principles and practices.
  • Demonstrate effective business telephone etiquette and communication skills.
  • Manage mail services and shipping procedures efficiently within an office.
  • Apply organizational techniques to enhance productivity and workflow management.
  • Represent executives professionally in various business contexts and communications.
  • Develop skills necessary for effective administrative support roles in organisations.

Who is this course for?

  • Office administrators
  • Administrative assistants
  • Receptionists
  • Personal assistants
  • Executive assistants

Career path

  • Office Administrator
  • Administrative Coordinator
  • Receptionist
  • Personal Assistant
  • Executive Assistant
  • Office Manager

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2024. All rights reserved.