Rescuing Difficult Customers Certificate - CPD Certified
Be-a.co.uk
Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
- Online
- Self-paced
- 1 CPD point
- Tutor support
Great service
..., Domino’s and many more.** You Will Learn: The reasons why a customer may be dissatisfied with a product or service How to use your voice to defuse a tense situation, and how remaining calm can improve a customer’s mood Why you should never attempt to deny responsibility
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