Office Skills : Office Management & Administration - Admin, Secretarial & PA
Level 7 Advanced Diploma | Free Instant PDF Certificate | Lifetime Access | 24/7 Tutor Support & Access | 100% Pass Rate
Core Courses
Summary
- Reed Courses Certificate of Completion - Free
- Tutor is available to students
Add to basket or enquire
Overview
Office Skills : Office Management & Administration- Admin, Secretarial & PA
Hello and welcome to the Office Skills : Office Management & Administration- Admin, Secretarial & PA.
- 14 DAY MONEY BACK GUARANTEE
Enrol in the Office Skills : Office Management & Administration- Admin, Secretarial & PA to establish your dynamic career and reinforce your profound knowledge. The best way for you to have a deep insight and knowledge of the subject is through this Office Skills : Office Management & Administration- Admin, Secretarial & PA.
There are multiple modules in the Office Skills : Office Management & Administration- Admin, Secretarial & PA. You will receive a FREE instant e-Certificate after completing the Office Skills : Office Management & Administration- Admin, Secretarial & PA.
We are concerned about how your career is flourishing. We designed this excellent course, Office Skills : Office Management & Administration- Admin, Secretarial & PA, to help you develop the necessary skills. You will receive specialised instruction in this easy-to-follow Office Skills : Office Management & Administration- Admin, Secretarial & PA that will help you stand out in this competitive field.
Why do people enrol in the Office Skills : Office Management & Administration- Admin, Secretarial & PA?
- Get instant access to this Office Skills : Office Management & Administration- Admin, Secretarial & PA.
- Lifetime access to this Office Skills : Office Management & Administration- Admin, Secretarial & PA
- This course Office Skills : Office Management & Administration- Admin, Secretarial & PA was developed by qualified professionals.
- This Office Skills : Office Management & Administration- Admin, Secretarial & PA is designed with a Career-oriented curriculum.
- Learn this Office Skills : Office Management & Administration- Admin, Secretarial & PA on a user-friendly, cutting-edge online learning platform.
- This is a self-paced Office Skills : Office Management & Administration- Admin, Secretarial & PA.
- 100% money-back guarantee for this Office Skills : Office Management & Administration- Admin, Secretarial & PA.
Entirely free PDF certificate as soon as the Office Skills : Office Management & Administration- Admin, Secretarial & PA is completed.
Certificates
Reed Courses Certificate of Completion
Digital certificate - Included
Will be downloadable when all lectures have been completed.
Curriculum
Course media
Description
Office Skills : Office Management & Administration- Admin, Secretarial & PA
The comprehensive Office Skills : Office Management & Administration- Admin, Secretarial & PA online course is designed to assist you in showcasing your knowledge of this Office Skills : Office Management & Administration- Admin, Secretarial & PA subject, from the fundamental to the in-depth levels. Additionally, by enrolling in this Office Skills : Office Management & Administration- Admin, Secretarial & PA simply once, you will receive the most informative and instructive modules for the rest of your life. Furthermore, as you go through the modules of this course Office Skills : Office Management & Administration- Admin, Secretarial & PA, you will learn about the fundamentals of Office Skills : Office Management & Administration- Admin, Secretarial & PA and key topics.
Office Skills : Office Management & Administration- Admin, Secretarial & PA
The curriculum of Office Skills : Office Management & Administration- Admin, Secretarial & PA:
The following modules are included with this Office Skills : Office Management & Administration- Admin, Secretarial & PA
Module 1 Office Skills : Relationship Management
- Image, Perception and First Impressions
- Managing Your State of Mind
- The Handshake
- Professional Image
- The Beginning of a Business Relationship
- What is Expected of Each Other: Setting Down the Parameters
- Working Styles
- Constant Communication
- Assumptions
- Be Proactive, Anticipate Needs, be Prepared and Exceed Expectations
- Be Accountable: Take Pride in a High Standard of Work
- Empathy
- Honesty and Integrity
- Trust
- Office Politics
- How to Manage Your Boss
Module 2 Office Skills : Communication Skills
- Body Language
- Visual, Auditory and Kinaesthetic
- Matching and Mirroring (Reflecting)
- Eye Contact
- Use of Space
- The ‘Influential’ Right Side
- Hands
- Posture
- How to Influence the ‘Chemistry’ Between You
- Email Communication
- Listening Skills
- Questioning Skills
- Gossip
- Telephone Etiquette
- Understanding and Communicating With Different Cultures
Module 3 Office Skills : Confidence, Self-belief and Goal setting
- What is Confidence?
- Think Positive Thoughts
- Focus on Your Strengths and Boost Your Confidence
- Self-esteem, Self-awareness and Self-belief
- Conscious and Subconscious Minds
- Internal ‘Negative Gremlins’ and Internal ‘Positive Coach’
- Fear
- Tools to Change/Eliminate Negative Gremlin Voices
- The Power of Experiential Learning
- The Feeling of Confidence
- Act As If You are Confident
- The Law of Expectations
- Action Plan
- Goal Setting
- Steps to Help You Achieve Your Goals
- Continual Learning
- Methods of Learning
- Appraisals and Feedback
- Tips on How to Receive Constructive Criticism
- Personal Development Plan (PDP)
Module 4 Office Skills : Dealing With Difficult People and Managing Conflict
- A Problem-solving Technique
- Assertiveness
- Ground Rules for Discussions
- Strategies to Help You Deal With Conflict and Difficult Characteristics of Bosses
- Change the Way You React by Using Affirmations
- Email Rage
- Real-life Case Studies on How to Deal With Difficult Bosses/Conflict
- Different Types of Management Styles
Module 5 Office Skills : Time, Organising and Stress Management
- Time Management
- Prioritising the Workload
- ‘Time Thieves’
- Organisational Skills
- Top Tips for Managing Deadlines
- Top-10 Ways to Save Time Dealing With Email
- Stress Management
- Time Management and Lowering Stress Levels
Module 6 Office Skills : Organising Meetings and Events
- Before the Meeting: Prepare and Plan!
- During the Meeting/Event
- After the Meeting: Evaluate
Module 7 Office Skills : Presentations
- Exercises to Reduce Tension
- Principles for Preparing Your Presentation
- During the Presentation
- Ending the Presentation
Module 8 Office Skills : Ergonomics: Your Health and Safety
- The Work Station
- A Tidy Desk Leads to a Tidy Mind
- Principles of Posture
- Ergonomic Health Breaks
Module 9 Office Skills : Networking
- What is Networking?
- The Benefits of Networking
- Where to Network
- The Secrets of Good Networking
- Remembering People’s Names
- Some General Points
- What to Talk About While Networking
Module 10 Office Skills : A Chapter to Share With Your Boss
- Communication
- What Bosses Should Know to Work Effectively With Their Assistants
- The Law of Expectations: Communicate Your Expectations Clearly
- How to Motivate Your Assistant
- Focus on the Development of Your assistant
Certificate of Achievement
You can obtain your certificate of achievement after successfully finishing this Office Skills : Office Management & Administration- Admin, Secretarial & PA. You'll be happy to learn that this Office Skills : Office Management & Administration- Admin, Secretarial & PA PDF certificate is totally FREE.
Therefore, by participating in this Office Skills : Office Management & Administration- Admin, Secretarial & PA, you may strengthen your knowledge and talents. Go one step closer to achieving your goal.
Who is this course for?
Office Skills : Office Management & Administration- Admin, Secretarial & PA
Anyone who wants to enhance their knowledge and skills can enrol in this Office Skills : Office Management & Administration- Admin, Secretarial & PA, including students, recent graduates, and job seekers.
Requirements
Office Skills : Office Management & Administration- Admin, Secretarial & PA
No formal requirements—just a desire to learn about Office Skills : Office Management & Administration- Admin, Secretarial & PA.
Career path
After completing the Office Skills, you can develop experience and knowledge of a range of healthcare settings or job sectors such as:
- Personal Assistant, average salary range of £25,000-£40,000 annually.
- Office Manager, average salary range of £18,000-£38,000 annually.
- Legal Secretary, average salary range of £20,000-£30,000 annually.
- Office Executive, salary range of £19,000-£25,000 annually.
Questions and answers
Currently there are no Q&As for this course. Be the first to ask a question.
Reviews
Currently there are no reviews for this course. Be the first to leave a review.
Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.