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Office Skills Level 3 Advanced Diploma

Update on 2023 | CPD Certified | Free Digital Certificate | Free Exam | Lifetime Access


Course Line On Demand

Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
2.1 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

2 students purchased this course

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Overview

Welcome to Office Skills Level 3 Advanced Diploma, a comprehensive and engaging course designed to provide you with in-depth knowledge and practical skills in Office Skills. Throughout this course, we will explore various aspects of Office Skills and delve into its fundamental concepts, advanced techniques, and real-world applications.

Our primary objective in Office Skills Level 3 Advanced Diploma is to equip you with a solid foundation in Office Skills. Whether you are a beginner or an experienced professional looking to expand your expertise, this course will cater to your needs and help you achieve your learning goals.

During our journey together, you will have the opportunity to:

  • Gain a thorough understanding of the core principles and theories that underpin Office Skills.
  • Acquire practical skills through hands-on exercises, projects, and real-world examples.
  • Explore cutting-edge advancements and emerging trends in the field of Office Skills.
  • Prepare for future opportunities, such as further education, career advancement, or entrepreneurship, in the field of Office Skills.
  • Reflect on your learning journey, celebrate your achievements, and gain the confidence to excel in Office Skills.

By the end of Office Skills Level 3 Advanced Diploma, you will have gained a comprehensive understanding of Office Skills and developed the skills necessary to succeed in this dynamic field. Whether you choose to pursue further education, enter the job market, or embark on entrepreneurial ventures, this course will lay a strong foundation for your future endeavours.

We are excited to have you join us on this educational journey, and we look forward to helping you unlock your full potential in Office Skills Level 3 Advanced Diploma. Let's get started!

Why should you choose Course Line?

When it comes to quality education and professional development, Course Line stands out as one of the most prestigious learning providers. As a certified institution by UKRLP & CPD Group, we have a proven track record of excellence, having successfully taught over 20,000+ students and counting.

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Curriculum

16
sections
16
lectures
2h 5m
total

Course media

Description

Welcome to the course outline for Office Skills Level 3 Advanced Diploma. In this comprehensive learning journey, we will explore the depths of Office Skills, delving into its core principles, practical examples, and advanced techniques. Through a series of engaging lectures and exercises, you will gain the knowledge and skills necessary to excel in the field of Office Skills Level 3 Advanced Diploma.

*****Office Skills Level 3 Advanced Diploma Course Syllabus*****

Module 1: Basic Principles of Administration

  • Role and Responsibilities of a PA / Secretary
  • Daily Routine
  • Office Supplies

Module 2: Goals Setting

  • Understanding the Importance of Goal Setting
  • Creating Your Personal Vision Statement
  • The Bucket Principle
  • Identifying Goals

Module 3: Effective Planning & Scheduling

  • Introduction to Work Breakdown Structure
  • Estimation Process and Aligning Resources for a Project
  • Effective Project Planning
  • Project Risk Management and Communication Plans

Module 4: Organising Meetings

  • Anatomy of a Meeting
  • Types of Corporate Meetings
  • Common Problems When Scheduling Meetings

Module 5: Keeping Accurate Records

  • How to Alphabetize for Filing and Indexing
  • Individual or Personal Names
  • File Cabinets

Module 6: Writing Business Letters

  • Business Documents
  • Beginning the Letter
  • Closing the Letter
  • Hyperlinks in Email Messages
  • Email Protocol for Administrative Assistants
  • HTML Format Versus Plain Text

Module 7: Other Written Communication

  • Reports
  • Memorandum Report
  • Report Templates
  • Editing and Proofreading

Module 8: Minute Taking Only

  • The Role of a Minute Taker
  • Minutes Styles & Recording Information
  • Techniques For Preparing Minutes
  • Developing Active Listening Skills
  • Developing Organizational Skills

Module 9: Time Management

  • Prioritising Your Time
  • Setting Goals
  • Planning Wisely

Module 10: Stress Management

  • Understanding Stress
  • Strategies to Manage stress
  • Time Management

Module 11: Telephone Skills

  • Telephone Usage
  • Telephone Manners
  • Voice-Mail Etiquette

Module 12: Communication Skills

  • Asking Questions
  • Probing
  • Listening Skills
  • Active Listening Skills
  • Responding to Feelings

Module 13: Presentation skills

  • Good Preparation
  • Starting and Ending Your Presentation
  • Visual Aids
  • Group Presentations

Module 14: Dealing with Difficult People Conflict Resolution

  • Defining Conflict
  • Types of Conflict
  • Conflict Outcomes
  • Paraphrasing Skills
  • Probing Techniques
  • Conflict Resolution Process

Module 15: Creating A Positive Work Environment

  • What Does a Positive Environment Look Like?
  • What Can I Do?
  • Team Player
  • Effective Workplace Relationships
  • Working Cooperatively
  • Managing Conflict

Assessment Process

Upon completing the Office Skills Level 3 Advanced Diploma course, you will be required to undertake a multiple-choice evaluation in order to gauge your understanding of the material covered.

If you do not achieve the minimum passing score, you will have the opportunity to retake the assessment without incurring any additional cost.

Certification

After successfully completing this Office Skills Level 3 Advanced Diploma course, you will get an instant Free digital certificate.

Who is this course for?

Office Skills Level 3 Advanced Diploma is designed to cater to a wide range of individuals who are eager to enhance their knowledge and skills in Office Skills.

This course is suitable for:

  1. Beginners in Office Skills
  2. Professionals
  3. Students
  4. Career changers

No matter your background or level of experience, Office Skills Level 3 Advanced Diploma offers a comprehensive learning experience that caters to your specific needs. Join us on this educational journey and unlock your potential in Office Skills today!

Requirements

Requirements for the Office Skills Level 3 Advanced Diploma course:

  • No Prior Knowledge Required
  • Basic Computer Skills.
  • Internet access.
  • Familiarity with English

Career path

Completing Office Skills Level 3 Advanced Diploma course can open exciting career opportunities in various fields related to Office Skills. Here are three potential career paths you can pursue after completing Office Skills Level 3 Advanced Diploma:

  • Office Skills Specialist
  • Office Skills Researcher
  • Office Skills Educator

Questions and answers

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.