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  • Six Sigma Starter Collection

    Learning People
    97% employment success with Career Services, flexible finance options, 1:1 tuition, ongoing guidance from StudentCare™.
    • Online
    • 40 hours · Self-paced
    • Professional certification
    • Exam(s) included
    Great service
    Are you interested in process and quality management? Six Sigma is recognised globally as the gold standard for process management. The Six Sigma Professional Collection combines the Six Sigma Yellow and Six Sigma Green Belt disciplines to give you the full grounding, knowledge & …
    Enquire for pricing
  • PMI Agile Certified Practitioner

    Learning People
    97% employment success with Career Services, flexible finance options, 1:1 tuition, ongoing guidance from StudentCare™.
    • 12 enquiries
    • Online
    • 40 hours · Self-paced
    • Professional certification
    • Exam(s) included
    Great service
    Agile is a topic of growing importance in project management. Project management practitioners increasingly embrace agile as a technique for managing successful projects. By successfully completing the Agile Certified Practitioner you’ll be recognised as having expertise in usin …
    Enquire for pricing
  • Assertiveness skills

    Itec training solutions Ltd
    • 17 enquiries
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Do you wish you had the confidence to deal with difficult situations at work effectively and assertively and without causing conflict? Would you like to be able to present your ideas and opinions in ways that enable you to feel heard and respected? Do you have trouble saying "no" …
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    £502.80 £562.80
  • Business writing skills

    Itec training solutions Ltd
    • Online
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    If you are unsure about the basic rules of grammar and punctuation, struggle to write clearly and concisely or need help with your business writing skills, this two-day business writing course will help increase your skills and boost your confidence. On the first day the business …
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    £950.40 £1,070.40
  • Confident and effective presentations

    Itec training solutions Ltd
    • 15 enquiries
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Giving a presentation can be a scary prospect - but our presentation skills training will give you the confidence and skills to become an effective speaker. And you will even have fun at the same time! Our Confident and effective presentations is a practical and fun presentation …
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    £566.40 £626.40
  • Event management: an introduction

    Itec training solutions Ltd
    Learn the essentials of Event management in just one day
    • 16 enquiries
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Whether it is a national conference, a training workshop, a public meeting, or a local fundraiser, events are the public face of your organisation. This one-day introduction to event management course offers a practical guide, and you will leave with a toolkit that will help you …
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    £646.80 £706.80
    • 22 enquiries
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Effective minute-taking is vital to the efficient organisation and a good minute-taker can transform the effectiveness of a team. This one-day Minute-taking course is a sound introduction to minute-taking and equips you with the knowledge and skills you need to write professional …
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    £502.80 £562.80
    • Online
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    Ever wish you had more confidence when you're at work? This course will help you find that confidence in a range of situations - speaking up at meetings, giving presentations, attending networking events, asking for a rise or more holidays or just generally feeling more confident …
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    £920.40 £1,070.40
  • Report Writing Skills

    Itec training solutions Ltd
    • 12 enquiries
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    High quality reports often form the basis of sound decision making within an organisation and being known as someone who can express information in a clear, unbiased way can do a lot for your reputation at work. Report writing is a skill that can be learned. Our Report writing s …
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    £502.80 £562.80
    • 14 enquiries
    • Online
    • 1 day · Part-time
    • Certificate(s) included
    • Tutor support
    Our Time management training course for administrators look at what time management means and explores the key tools for managing our time. Participants are encouraged to keep a diary for a short period before the course and we will use this to analyse strengths and weaknesses. T …
    Save 10%
    £502.80 £562.80
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    As Oscar Wilde said, "No man is rich enough to buy back his past." Spending your time effectively will mean you get much more out of your life. It is the key to work life balance and wellbeing at work. Our Time management for managers training shows managers how to take a positiv …
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    £502.80 £562.80
  • Delegation Skills Course

    Itec training solutions Ltd
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Delegation is an essential part of management. Yet many managers fear to 'let go' of vital tasks, feeling that they run risks in delegating and that 'it's quicker to do it myself'. This course will give you the essential tools you need to delegate well. Want us to deliver this co …
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    £646.80 £706.80
  • Facilitation Skills Course

    Itec training solutions Ltd
    • 14 enquiries
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    This facilitation training course looks at principles, values and techniques for dynamic, participatory and experiential facilitation. There will be opportunities to apply the tools and techniques and practice facilitation yourselves. Participants will develop their skills in pl …
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    £646.80 £706.80
    • Online
    • Full-time
    • Certificate(s) included
    • Tutor support
    Many of us face difficult encounters with employees or colleagues which, if not handled properly, can have serious repercussions for the whole staff team. This conflict resolution course will equip you with tools and techniques for dealing with different types of situation, givin …
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    £646.80 £706.80
  • Handling written complaints

    Itec training solutions Ltd
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    This Handling written complaints course introduces the key skills of communicating clearly, concisely and confidently in writing – by letter, email and social media. Participants will learn why people complain, and how to turn a complaint into a positive customer experience. They …
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    £566.40 £626.40
  • Negotiation Skill Training

    Itec training solutions Ltd
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Negotiation can help you achieve aims and solve problems. It is about reaching win:win solutions, where all parties feel the outcome is fair. This course will help you understand the process of negotiation - how to prepare, having clear aims and objectives, how and when to use di …
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    £646.80 £706.80
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    How you perform as a representative reflects on your organisation as well as on you. If the values of your organisation are embodied in the way you present yourself, other people gain a clearer understanding of your corporate attitudes and concerns. This course gives you practica …
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    £566.40 £626.40
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    "I can speak English fluently, but writing letters and emails at work is very different." "I studied English to a high level, but I never learned any business writing." "My line manager often changes what I have written without explanation." Does this sound like you? If English …
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    £502.80 £562.80
  • Self-awareness at work

    Itec training solutions Ltd
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Being self-aware in the workplace is vital if you want to develop your own skills and the skills of those you work alongside. On this one-day Self-awareness at work course you’ll learn how to identify and question the thoughts and stories that block us from living in productive e …
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    £502.80 £562.80
  • The Executive PA: moving from secretary to an executive PA role

    Itec training solutions Ltd
    For anyone who wants to progress from secretary to an Executive PA and wants to develop thier skills
    • 71 enquiries
    • Online
    • 2 days · Part-time
    • Certificate(s) included
    • Tutor support
    For PAs who have just been promoted to the role or wish to progress to a more senior level. The Executive PA is in a position of special responsibility; supporting directors and senior managers and playing a pivotal role in the management team requires a proactive approach and ra …
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    £950.40 £1,070.40
  • AgilePM Foundation and Practitioner Training Bundle– Includes Exams and Manual

    ITonlinelearning
    All your Agile project management training needs in one bundle.
    • Online
    • 50 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    This special AgilePM offer includes the official Agile manual, the option to write the official exams for both certifications from home, and unlimited access to the fully accredited courses and practice exams for 1 year. The certifications awarded for completing the official exam …
    £995
  • PRINCE2® Foundation & Practitioner inc Official exams

    ITonlinelearning
    Also includes digital practitioner manual and 1 year course access
    • 114 enquiries
    • Online
    • 45 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    Our PRINCE2 Foundation and Practitioner course and exam package equips you with the information you need to pass the official PRINCE2® 2017 exams and gain the certifications that will prove you to be a competent Project Manager. Our courses have been fully accredited and approved …
    Save 23%
    £995 £1,295
  • Social media package - 4 course bundle

    U Transition
    5 online courses to help you understand social media - CPD approved
    • Online
    • Self-paced
    • 10 CPD points
    Great service
    4 COURSE PACKAGE PRICE - my full suite of Social Media Business courses offered for a discounted price. Full price £502.80 (inc vat) Further discounts are available for bulk purchases and other package combinations are available - please call for details All courses retail s …
    £502.80
  • Certified Data Visualization Professional - LIVE

    The KPI Institute
    Transform complex information into clear, meaningful and visually appealing communication.
    • Online
    • 5 days · Part-time
    • Professional certification
    • Exam(s) included
    • 40 CPD points
    • Tutor support
    Certified Data Visualization Professional - LIVE Visual communication is effective only when it is aligned with the way people see and think. The course provides insights on the importance of data visualization, fundamental principles, as well as means to increase non-verbal …
    £899
  • PRINCE2 Foundation inc Online Official Home Exam

    ITonlinelearning
    Axelos Accredited including the Official Digital Manual
    • Online
    • 20 hours · Self-paced
    • Professional certification
    • Exam(s) included
    Great service
    This PRINCE2 Foundation training course includes the option to write your exam at home, as well as granting you access to all fully accredited course videos and practice exams for 1 year, and providing you with the knowledge you need to pass the official 2017 exam which will allo …
    £579
  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Dealing with Incoming Calls Positively - Overview The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and w …
    £516
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and e …
    £516
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Working to optimum effectiveness in and around the public sector can benefit by building assertive communication skills and increasing personal confidence. However, we do not always know if our behaviour is assertive. It may be difficult to express our feelings openly and hones …
    £576
  • Developing Major Accounts

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This developing major accounts course is essential for any salesperson trying to develop a major account. Delegates learn how to identify key influencers in the organisation, assess the political strengths and weaknesses of their contacts and allocate sales time accordingly. De …
    £516
  • Performance Management

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    The skills needed to manage employees performance should be part of every manager's repertoire. Unfortunately, most managers are expected to just do it without being shown how. This course outlines those skills and gives managers practical ways to help employees set and achieve …
    £576
  • Developing Your PA Potential to Ensure Success

    Practical Training for Professionals
    • 57 enquiries
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The developing your PA potential course is designed for all PAs or Executive Secretaries who would like to improve and develop their PA skills. This course will look at your key areas and give you a thorough understanding of what is expected, and how to manage those expectation …
    £576
  • Effective Management of Your Team

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Effective Management of Your Team course is designed to help managers develop their leadership style further and use team empowerment as an effective delegation method, through the sharing of information, creating autonomy and the development of self-directed teams with se …
    £576
  • Enhancing the Visitors Experience

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, public sector organisations, academic institutions, places of interest and …
    £516
  • Performance Review Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    The rules for work have changed and we all have to perform better, work smarter, stay motivated, and achieve specific objectives – and if you are a manager or supervisor you have to lead individuals and teams to do the same. Most managers are expected to do all of this without …
    £576
  • Personal Development for Professionals

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    What do you want? You cannot have everything but you can certainly have more than you have at the moment. Your potential is an unlimited future. Of course, there are some limits but they are usually of quantity rather than quality. For some people success is more money, a bigge …
    £576
  • Essential Advertising

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Whether you employ an advertising agency or do it yourself, this workshop will enable you to focus on the critical factors which determine advertising success. As competitive pressure increases the demands on marketing budgets it is essential that any advertising you run ‘hits …
    £516
  • Personal Effectiveness

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This course is designed for those who wish to improve their level of personal effectiveness in the workplace. It aims to increase participants self awareness of their own behaviours and the impact these behaviours have on others. Would you like to: • Improve your performance …
    £576
  • Essential Marketing Skills

    Practical Training for Professionals
    • 35 enquiries
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The PTP Essential Marketing Skills course goes through the whole process of marketing goods and services, from the creation of a product to ensuring that customers will come and buy more from you in the future. This training course is available throughout the UK. CPD Value …
    £516
  • Personal Organisation Skills for Secretaries & PAs

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This course is intended to complement People Management Skills for Secretaries and Pas , but can be taken alone. The focus here is on improving the organisational skills needed in changing times, particularly when asked to manage small projects like events, conferences, office …
    £576
  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516
  • Finance for Marketing and Sales People

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 55 CPD points
    • Tutor support
    The aim of this 1 day workshop style course is to equip marketing and sales people with the financial knowledge they need to fulfil their role and appreciate how their negotiations affect the financial performance of their company. The programme is brisk and interactive and i …
    £576
  • First Line Manager Skills

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    First Line Managers in an organisation have often been promoted within from a technical or specialist job or have come in from another organisation. In both cases there will be many new skills to learn and this course will enable you to become more focussed on the objectives …
    £576
    • Classroom - Edinburgh
    • Part-time
    • 55 CPD points
    • Tutor support
    This course investigates patterns of behaviour at work that impact on time management. The course focuses on planning, prioritising and reprioritising techniques, looking at time logs and other methods useful in the business environment. Delegates are shown how to make adjustme …
    £516
  • Gaining Commitment on the Telephone

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 55 CPD points
    • Tutor support
    This telephone training course focuses on incoming and/or outgoing calls whose purpose it is to lead to sales or appointments. Closing techniques are a vital component to making the most out of these calls, and during this course a best closing style is found and then practised …
    £576
  • Generating New Business by Telephone

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This generating new business by telephone course is guaranteed to give delegates the confidence to make calls professionally. Demonstrations of live-calls will be made by the tutor which will be followed by each delegate making genuine sales calls in a quiet environment. Delega …
    £516
  • Getting Results Masterclass

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    All organisations need to set targets against their key business priorities. This course is designed to help businesses establish a set of key measurements, match these with targets and the appropriate resource levels. This Getting Results course is available throughout the U …
    £576
  • Preparing Yourself for Interview

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 55 CPD points
    • Tutor support
    This course is designed for those who are preparing themselves for an interview and who wish to plan to maximise their potential and get the job or promotion they really want. It will enable participants to explore their own values, experience, qualifications and potential and …
    £576
  • Professional Writing Skills - Overview

    Practical Training for Professionals
    • 23 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 55 CPD points
    The aim of this one-day professional writing skills course is to help participants develop their skills, so that they can convey their messages clearly and concisely in writing and make the appropriate impact on their readers. This Professional Writing Skills course is availa …
    £540
  • Project Management Skills

    Practical Training for Professionals
    • 63 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Most organisations, whether they are in the private or public sector, undertake a certain amount of project work in their business. These projects may be quite short-term or operating over a long period. They may be for internal use or client-specific. This course is designed s …
    £576
  • How to Learn Anything Quicker

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    How to Learn Anything Quicker - Including Names. Three trends are shaping our business and personal lives: Information is coming at us at an accelerating rate; Jobs are changing faster and faster; Society, work and even leisure pursuits are becoming more complex. Therefore, y …
    £576

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