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Intermediate Cpd courses in Otley, West Yorkshire

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  • Food Hygiene, Food Safety & HACCP Level 3

    Thames College
    2025 Updated Version | Free PDF Certificate | Course Preview Available | Instant Certificate After Completion
    • 72 students
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    Great service
    Food hygiene and safety are essential aspects of public health, with the potential to impact millions of people if not managed properly. In the UK alone, foodborne illnesses affect over 2.4 million individuals every year, placing a significant strain on the healthcare system and …
    Save 19%
    £12 £14.99

  • Level 1, 2 & 3 Diploma in Food Hygiene and Safety for Catering with HACCP & Food Allergen

    Essential Safety Training
    3-in-1 CPD Accredited | Last Updated 2025 | PDF Certificate | 24/7 Tutor Support, Lifetime Access | Money-Back Guarantee
    • 16 students
    • Online
    • 5.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    ★★★ 1,500+ Positive Reviews from Students! ★★★ Join thousands of professionals who trust Essential Safety Training for top-notch workplace education. Black Friday Special: Food Hygiene and Safety Level 3 Diploma Updated: January 2025 Courses Included in This Bundle Food Hygiene a …
    £25

  • AAT Level 3 Diploma in Accounting with Work Experience

    KBM training
    Live sessions through zoom I Pre recorded videos I Individual Tutor Support Session I
    • 1,481 enquiries
    • Online
    • 6 months · Part-time
    • Regulated qualification
    • 80 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Enhance your Career from the comfort of your home. Our unique combination of online AAT Level 2 and 3 with accountancy practical training develops and refines your accounting skills to make you job-ready. You’ll be able to join in with live sessions or learn at your own pace. AAT …
    Save 25%
    £765 £1,020

  • Teaching English: 120 hours TEFL / TESOL - CPD Certified

    One Education
    Free Digital Certificate | Level 7 QLS Diploma | Free Additional Resources | Lifetime Access | 450 CPD Points
    • 2,666 students
    • Online
    • 2.3 hours · Self-paced
    • Certificate(s) included
    • 450 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    Teach English Anywhere: Our TESOL/TEFL course prepares you for global opportunities! With the rising necessity of knowing English around the globe, teaching English has become a versatile and sought-after career choice . Teaching English abroad allows you to meet other people wi …
    Save 52%
    £12 £25

  • Level 5 Diploma in Social Care & Support Worker - CPD Accredited

    NextGen Learning
    Winter Special | QLS Endorsed & CPD Accredited | Free Reed Certificate | Tutor Support | Instant & Lifetime Access
    • 30 students
    • Online
    • 2.5 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Do you wish to make a difference in the lives of individuals and families? Do you wish to assist them in living more successfully? > If yes, social work can be the perfect career for you to pursue. The role of a Social Care & Support Worker has become increasingly vita …
    Save 7%
    £12 £12.99

  • Healthcare Leadership in Practice

    University of Essex Online
    Delivered 100% online and part-time, so you can fit studying around your existing work and family commitments.
    • 42 enquiries
    • Online
    • 13 weeks · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    Popular
    Discover best practices for leading a healthcare organisation with this online professional course from the University of Essex Online. With a focus on leadership theories to help you develop your own style. You will delve into how the nature of an organisation has an impact on b …
    Enquire for pricing

  • Paediatric First Aid

    Essential Safety Training
    4-in-1 CPD Accredited | Last Updated 2025 | PDF Certificate | 24/7 Tutor Support, Lifetime Access | Money-Back Guarantee
    • 14 students
    • Online
    • 3.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    ★★★ 1,500+ Positive Reviews from Students! ★★★ Join thousands of professionals who trust Essential First Aid Training for industry-leading paediatric first aid education. Apex Savings Await: Comprehensive 4-in-1 Paediatric First Aid Training Bundle Updated: January 2025 Courses I …
    £25

  • Phlebotomy & Venipuncture with Anatomy and Physiology for Healthcare Assistant and Nursing

    Janets
    65% OFF - Flash Sale | 5 CPD Certified Courses | FREE PDF Certificates | Lifetime Access | 24x7 Tutor Support
    • 1,217 students
    • Online
    • 26 hours · Self-paced
    • Certificate(s) included
    • 50 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    If you’ve always had an interest in pursuing a medical career in Healthcare Assistant and Nursing and love the idea of helping others on a daily basis, then our Phlebotomy Training course from Janets could be the perfect first step to kickstarting your career. Enrol in the Phlebo …
    Save 65%
    £12 £35

  • Level 5 Diploma in Real Estate Agent & Property Development - CPD Accredited

    One Education
    1 Level 5 QLS + 5 CPD Courses | Video Lessons | FREE Exam & Tutor Support | Lifetime Access
    • 4,467 students
    • Online
    • 38 hours · Self-paced
    • 460 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    *** Offer Ending Soon. Secure Your Spot Today. *** The UK real estate sector drives over £100 billion annually , ranking among the largest industries. Earn £25k-£60k+ as a real estate agent or even more as a property developer. Unlock your potential and embark …
    Save 88%
    £12 £100

  • Security Guard & Door Supervisor Training

    Training Express Ltd
    2 Courses Combo | Level 3 | Free PDF & HARDCOPY Certificate | CPD Accredited | Free Retake Exam | Lifetime Access
    • 151 students
    • Online
    • 9.2 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    Security Guard & Door Supervisor - 2 Courses Combo - CPD Accredited with Free Certificates The Security Industry is not only a "secure" career path, but it is also a thriving job market in today's economy! So if you want to pursue a career as a security guard, you can enrol i …
    Save 4%
    £12 £12.50

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 309 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    Trending
    Boost your skills and skyrocket your career prospects with our Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma. Rapid digital transformation has made customer service, KYC (Know Your Customer), CDD (Customer Due Diligence), and CRM (Customer Rela …
    Save 14%
    £12 £14

  • Xero Accounting Software Complete Course - Beginner, Intermediate & Advanced

    Training Express Ltd
    CPD Accredited | 10 CPD Points | Fully Online Video Course | Free PDF & HARDCOPY Certificate | Lifetime Access
    • 61 students
    • Online
    • 6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Popular
    [Updated: 2025] Master Xero from scratch to advanced with hands-on lessons that cover everything from bank reconciliation to payroll management! The "Xero Accounting Complete Course – Beginner, Intermediate & Advanced" online program provides an extensive and hands-on approac …
    Save 14%
    £12 £14

  • Car Mechanic and Repair Level 3 Diploma - CPD Accredited

    Apex Learning
    Flash Sale: 40% OFF | 11-in-1 Premium Bundle| 115 CPD Points| Gifts Hardcopy + PDF Certificate | Lifetime Access
    • 579 students
    • Online
    • 29 hours · Self-paced
    • Certificate(s) included
    • 115 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ***Limited Time Offer*** ★★★ Enrolment Gift: Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £50- Enrol Now! ★★★ Becoming a mechanic is a good career option , especially if you love cars, like working with your hands, and wish to start earning ASAP. Bec …
    Save 40%
    £39 £65

  • Level 2 & 3 Safeguarding Children & Vulnerable Adults - CPD Certified

    Academy for Health & Fitness
    Level 3 QLS Endorsed & CPD Certified Diploma| 40 Premium Topics + Free PDF Certificate |140 CPD Points | Tutor Support
    • 103 students
    • Online
    • 3.5 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    Highly rated
    ★★ Limited Time Offer: FREE PDF Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter ★★ Shockingly, in the UK alone, an estimated 1 in 5 children experience some form of abuse each year. Have you ever wondered what you can do to help keep …
    Save 7%
    £12 £12.99

  • Functional Skills English Level 2

    Lead Academy
    Guaranteed Pass | CPD UK Accredited Courses | Recognised Certificate | Online Training |Lifetime Access | Instant Result
    • 735 students
    • Online
    • 4.1 hours · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
    Great service
    Highly rated
    This functional skills English level 2 online course will provide you with an understanding of English vocabulary, essential grammar, tenses, etc. This popular online course will provide you with comprehensive knowledge about linking words, their reasons & results and linki …
    Save 14%
    £12 £14

  • Healthcare Assistant Diploma

    Training Express Ltd
    4 Free Courses Included + Free HARDCOPY & PDF Certificate | CPD Accredited | Free Retake Exam | Lifetime Access
    • 741 students
    • Online
    • 2.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    [Updated to Level 5 in December, 2024] Enrol in our Healthcare Assistant Course designed for aspiring healthcare professionals, healthcare solicitors, nursing assistants, support workers, health and social care workers, and caregivers. This Healthcare Assistant Level 5 course w …
    Save 14%
    £12 £14

  • Train the Trainer with Leadership & Management - CPD Certified Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Accredited+ Free Reed PDF Certificate > Instant & Lifetime Access
    • 509 students
    • Online
    • 15.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    Highly rated
    Trending
    In an era of constant learning and upskilling, the demand for efficient trainers is soaring. If you're passionate about sharing your knowledge and inspiring others to achieve their potential, then our Train the Trainer Level 5 QLS Endorsed Diploma course is tailor-made for you. …
    Save 7%
    £12 £12.99

  • Food Hygiene and Food Safety Level 2 & 3 with HACCP & Catering Management

    NextGen Learning
    21 Topics in 1 ! QLS Endorsed & CPD Accredited Diploma + Free Certificate + 24/7 Support + Lifetime Access
    • 518 students
    • Online
    • 5.3 hours · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    Get CPD Certified Training with Free Reed PDF Certificate Introducing our Food Hygiene and Food Safety, Haccp with Catering Management course – the key to ensuring your business complies with food safety regulations while maintaining the highest standards of cleanliness and hygie …
    Save 58%
    £12 £29

  • Supply Chain Management, Procurement & Logistics Management

    NextGen Learning
    Level 7 QLS Endorsed Diploma & CPD Accredited | Updated 2024 | 16 Accredited Topics | Free PDF Certificate
    • 186 students
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
    Great service
    Popular
    Trending
    Unlock a prosperous career in Supply Chain and logistics with our comprehensive Supply Chain Management, Procurement and Logistics Management Diploma! With a projected 31% growth in the UK's demand for supply chain management in the coming years, the region offers promising job o …
    Save 14%
    £12 £14

  • Teaching Assistant : SEN Teaching Assistant & Autism - CPD Accredited

    NextGen Learning
    9 Topics Bundle! QLS Endorsed Level 7 Diploma | 180 CPD Points | Free Reed Certificate | Lifetime Access
    • 193 students
    • Online
    • 1.9 hours · Self-paced
    • 180 CPD points
    • Tutor support
    Great service
    Highly rated
    There are more than 4,000 vacancies for SEN teaching assistants in the UK right now. Don’t miss the chance to grab those opportunities. The path of an SEN Teaching Assistant is not only a career but a calling, bolstering a world where every child, regardless of their unique needs …
    Save 88%
    £12 £100

  • Level 5 Designated Safeguarding Lead (DSL) / Safeguarding of Vulnerable Adults

    Training Express Ltd
    Instructor-Led Training | CPD Accredited | Free PDF Certificates | 20 CPD Points | Lifetime Access
    • 24 students
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    Highly rated
    Designated Safeguarding Lead (DSL) / Safeguarding of Vulnerable Adults Protecting vulnerable adults from abuse and neglect We all feel vulnerable at times. However, some people are more vulnerable than others due to their functional, mental, or physical limitations. This course w …
    £12

  • Accounts Assistant Training Practical Training on Sage 50, QuickBooks and Xero

    KBM training
    Accounts Assistant Training
    • 1,946 enquiries
    • Online
    • 166 hours · Part-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    Great service
    Popular
    Accounts Assistant Practical Accountancy Training on Sage 50, QuickBooks, and Xero with Qualified Accountants Accounts Assistant Training is designed to equip you with the skills that you need to secure job as an Accounts Assistant . Upon completion of Accounts Assistant Tr …
    Save 50%
    £199 £398

  • Anti Money Laundering (AML), KYC and Risk Management

    Janets
    Flash Sale! 25% OFF! Reed Accredited Certificate | 30 Video Lesson| 100% Pass Rate| 24/7 Tutor Support | Lifetime Access
    • 324 students
    • Online
    • 6.5 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    In the ever-evolving landscape of financial crime, staying ahead of money laundering schemes and meeting rigorous compliance standards is very overwhelming. Our comprehensive Anti-Money Laundering (AML), KYC, and Risk Management course provides you with the tools and knowledge to …
    Save 25%
    £12 £16

  • Occupational Therapy: Diploma in Occupational Therapy

    Lead Academy
    Level 4 Diploma| Updated Training - 2024 |Free CPD UK Accredited PDF Certificate|Recognised Certificate |Exam Included
    • 216 students
    • Online
    • 2.6 hours · Self-paced
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ★★★ 2685+ Positive Reviews from Students! ★★★ What you will get? Free CPD UK Accredited PDF Certificate from Lead Academy Free MCQ Exam Included Lifetime Course Access Updated Training Materials Are you looking to begin your occupational therapy career or want to develop more a …
    Save 14%
    £12 £14

  • Functional Skills Maths Level 2, Functional Skills English Level 2, Functional Skills IT

    Academy for Health & Fitness
    Guaranteed Pass| QLS Endorsed & CPD Accredited! 6 Courses Functional Skills Bundle + Free Certificates| Lifetime Access
    • 585 students
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • 360 CPD points
    • Tutor support
    Great service
    Highly rated
    Trending
    Are you tired of feeling held back by those frustrating math equations or the words that seem to elude you in English? Our comprehensive Functional Skills bundle can help you as it comprises three individual courses - Functional Skills Maths, Functional Skills English, and Functi …
    Save 42%
    £12 £21

  • Networking For Success

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    How many times have you heard yourself or others say: ‘It’s not what you know but who you know’? Well, how will anyone know what you know if they don’t have the opportunity of meeting with you? Successful professionals understand that networking is vital in order to build relat …
    £576

  • Objection Handling Skills

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could not agree …
    £516

  • One-To-One and Small Group Training

    Practical Training for Professionals
    • 14 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    In today’s workplace it’s often more appropriate and cost-effective to train employees on-the-job or in small groups. Therefore, this one-to-one workshop is aimed at showing the skills needed to design and deliver on-to-one and small group (under about 5 participants) training. …
    £576

  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live cal …
    £516

  • People Management Skills

    Practical Training for Professionals
    • 19 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    This people management course is designed for all levels of managers from the new starters to the experienced manager looking for hints and tips to hone existing skills Frequently the pressures of the business need can create tension which, in turn, can lead to difficult situat …
    £576

  • People Management Skills for Secretaries & PAs

    Practical Training for Professionals
    • 10 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    This course is intended to complement Personal Organisation skills for Secretaries and PAs , but can be taken alone. The focus here is on improving the skills needed to organise people better. This course recognises that structure and process are not sufficient to ensure succe …
    £576

  • Performance Appraisals Masterclass - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 3 CPD points
    • Tutor support
    This is a practical half day Masterclass designed to allow you to review and assess your effectiveness in appraising the performance of others by understanding appraisal pitfalls and barriers and how to deal with them. You will also receive specific guidelines for practical a …
    £228

  • Team Building Skills for Managers

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    This team building course deals with those aspects which encourage team players to work well together through practical sessions which highlight the best approaches for success. This Team Building course is available throughout the UK. CPD Value 5.5 Hours
    £576

  • Telephone Techniques - Incoming & Outgoing Calls

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas. This Telephone Techniques - Incoming & Outgoing Calls course is available throughou …
    £516

  • The Art of Retail Selling

    Practical Training for Professionals
    • 15 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    This is a course designed to assist individuals and companies to benefit from the experiences and research of succcessful retail establishments. Public Houses have also benefited. This The Art of Retail Selling course is available throughout the UK. CPD Value 5.5 Hours
    £516

  • The Client Meeting - Face to Face Selling

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers make objec …
    £516

  • The Creative Trainer

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    PTP's Creative Trainer course has been designed for anyone who has experience of delivering training and is looking for some innovative ways to engage learners and make their training sessions more lively and interesting. This The Creative Trainer course is available througho …
    £576

  • The Effective Administrator

    Practical Training for Professionals
    • 30 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    This course aims to provide the administrator with the essential skills to be successful in their role. Beginning with ‘what good looks like’, it focuses the key skills of managing workload, time management & assessing priorities, effective communication & building rapp …
    £576

  • The Green Worker - Reducing Your Carbon Footprint at Work

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    A highly inspirational and practical course on how to transform your workplace into an energy-efficient and sustainable environment. This The Green Worker course is available throughout the UK. CPD Value 5.5 Hours
    £576

  • The Internal Consultant

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    There comes a time when your specialist knowledge as professional doesn't go far enough. Senior management will be looking for you to make the transition to internal consultant and become more active in helping to shape the Organisation. This change requires a new set of skills …
    £576

  • The Practical MBA - Managing By Your Actions (2 day course)

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 11 CPD points
    • Tutor support
    A manager's effectiveness depends on the manager! This 2 day course provides a unique opportunity for a manager, or aspiring supervisor / manager, to step back and critically review how they manage and lead others. The review is very interactive and the course content very prac …
    £1,140

  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of custome …
    £516

  • Cutting Costs and Waste in Your Office

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    An inspirational and practical course that explores where and how we can cut waste in the office through environmental and managerial strategies. This Cutting Costs and Waste in Your Office course is available throughout the UK. CPD Value 5.5 Hours Course Locations Cutt …
    £516

  • CV Writing and Interview Confidence Building

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course has been designed to support those who are looking for a new job or those who find themselves in the position of having to find another role. The course focuses on improving delegates CV writing skills as well as build delegates confidence in preparing for and atten …
    £516

  • Dealing with Difficult People

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides the skills necessary for dealing with hard-to-handle people. This Dealing with Difficult People course is available throughout the UK. CPD …
    £516

  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Dealing with Incoming Calls Positively - Overview The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and w …
    £516

  • Delivering Excellence Via Email - Half Day (am)

    Practical Training for Professionals
    • Classroom - Leeds
    • Full-time
    • 3 CPD points
    • Tutor support
    This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are high …
    £228

  • Delivering Excellence via Email and on the Telephone

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and e …
    £516

  • Developing Assertiveness Skills in the Public Sector

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Working to optimum effectiveness in and around the public sector can benefit by building assertive communication skills and increasing personal confidence. However, we do not always know if our behaviour is assertive. It may be difficult to express our feelings openly and hones …
    £576

  • Performance Coaching - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 3 CPD points
    • Tutor support
    This Performance Coaching course will help delegates appreciate how coaching can support an individual’s performance and assist them to achieve strategic and personal objectives. It will focus on using a proven coaching model and recognise the core attributes of an effective co …
    £228
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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