Exceptional Service Skills for Technical People / Support
Hamilton Mercer
- Online
- 1 day · Self-paced
- Certificate(s) included
- 6 CPD points
It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev
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