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Cpd courses in West Midlands (Region) offering tutor support

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  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Birmingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516

  • People Management Skills

    Practical Training for Professionals
    • 17 enquiries
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    This people management course is designed for all levels of managers from the new starters to the experienced manager looking for hints and tips to hone existing skills Frequently the pressures of the business need can create tension which, in turn, can lead to difficult situat …
    £576

  • People Management Skills for Secretaries & PAs

    Practical Training for Professionals
    • 10 enquiries
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    This course is intended to complement Personal Organisation skills for Secretaries and PAs , but can be taken alone. The focus here is on improving the skills needed to organise people better. This course recognises that structure and process are not sufficient to ensure succe …
    £576

  • Introduction to Facilitation Skills

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - Birmingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Introduction to Facilitation Skills - Overview Inevitably, in any organisation occasions arise where the method by which consensus can be achieved is not always obvious. Also, there will be occasions when it is critical to gain the buy-in of key people to a plan of action. Fa …
    £576

  • Introduction to Green Office Management

    Practical Training for Professionals
    • Classroom - Birmingham
    • Full-time
    • 6 CPD points
    • Tutor support
    Introduction to Green Office Management - Overview A highly practical and inspirational course on how to green your office by understanding the environmental impact you have and the huge difference you can make. This Introduction to Green Office Management course is availab …
    £576

  • Introduction to HR Skills

    Practical Training for Professionals
    • 93 enquiries
    • Classroom - Birmingham
    • Full-time
    • 6 CPD points
    • Tutor support
    Introduction to HR Skills - Overview This course suits any manager who needs to understand the key aspects of HR related activities and how to manage them effectively. It will provide a clear process of how to stay within employment law, recruit and select new employees, cond …
    £576

  • Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days)

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days) - Overview With so many businesses jostling for a share of the same marketplace/customer base, it is becoming increasingly more vital for our sales teams to be as strong and as professional as possib …
    £960

  • Investor and Entrepreneur Skills

    Practical Training for Professionals
    • 10 enquiries
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Investor and Entrepreneur Skills - Overview This investor and entrepreneur training day is in two parts. The first shows how those that were successful entrepreneurs managed their businesses differently to those that were not. The second shows you the fastest and most risk av …
    £576

  • Negotiation Skills Masterclass - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 3 CPD points
    • Tutor support
    This is a practical half day Masterclass designed to allow you to review and assess your style of negotiation and to negotiate effectively by understanding negotiation pitfalls and barriers and how to deal with them. You will also receive specific feedback on your negotiation …
    £220

  • Team Building Skills for Managers

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    This team building course deals with those aspects which encourage team players to work well together through practical sessions which highlight the best approaches for success. This Team Building course is available throughout the UK. CPD Value 5.5 Hours
    £576

  • Telephone Techniques - Incoming & Outgoing Calls

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas. This Telephone Techniques - Incoming & Outgoing Calls course is available throughou …
    £516

  • The Art of Retail Selling

    Practical Training for Professionals
    • 15 enquiries
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    This is a course designed to assist individuals and companies to benefit from the experiences and research of succcessful retail establishments. Public Houses have also benefited. This The Art of Retail Selling course is available throughout the UK. CPD Value 5.5 Hours
    £516

  • The Creative Trainer

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    PTP's Creative Trainer course has been designed for anyone who has experience of delivering training and is looking for some innovative ways to engage learners and make their training sessions more lively and interesting. This The Creative Trainer course is available througho …
    £576

  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom - Birmingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of custome …
    £516

  • Cutting Costs and Waste in Your Office

    Practical Training for Professionals
    • Classroom - Birmingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    An inspirational and practical course that explores where and how we can cut waste in the office through environmental and managerial strategies. This Cutting Costs and Waste in Your Office course is available throughout the UK. CPD Value 5.5 Hours Course Locations Cutt …
    £516

  • CV Writing and Interview Confidence Building

    Practical Training for Professionals
    • Classroom - Birmingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course has been designed to support those who are looking for a new job or those who find themselves in the position of having to find another role. The course focuses on improving delegates CV writing skills as well as build delegates confidence in preparing for and atten …
    £516

  • Dealing with Difficult People

    Practical Training for Professionals
    • Classroom - Birmingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides the skills necessary for dealing with hard-to-handle people. This Dealing with Difficult People course is available throughout the UK. CPD …
    £516

  • Developing Your PA Potential to Ensure Success

    Practical Training for Professionals
    • 56 enquiries
    • Classroom - Birmingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The developing your PA potential course is designed for all PAs or Executive Secretaries who would like to improve and develop their PA skills. This course will look at your key areas and give you a thorough understanding of what is expected, and how to manage those expectation …
    £576

  • Performance Management in a Nutshell - Half Day (am)

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 3 CPD points
    • Tutor support
    This course will provide delegates with a broad understanding of the performance management process, from induction through to formal performance reviews. Delegates will have the opportunity to practice skills and techniques necessary for effective performance management in a s …
    £228

  • Enhancing the Visitors Experience

    Practical Training for Professionals
    • Classroom - Birmingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, public sector organisations, academic institutions, places of interest and …
    £516

  • Performance Review Skills

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    The rules for work have changed and we all have to perform better, work smarter, stay motivated, and achieve specific objectives – and if you are a manager or supervisor you have to lead individuals and teams to do the same. Most managers are expected to do all of this without …
    £576

  • Personal Organisation Skills for Secretaries & PAs

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    This course is intended to complement People Management Skills for Secretaries and Pas , but can be taken alone. The focus here is on improving the organisational skills needed in changing times, particularly when asked to manage small projects like events, conferences, office …
    £576

  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - Birmingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516

  • Persuasive Presentations - (2 Days)

    Practical Training for Professionals
    • Classroom - Birmingham
    • 2 days · Part-time
    • 55 CPD points
    • Tutor support
    A key objective of a presentation is to persuade and convince your audience. This 2-day presentation skills course will help those attending develop, design and deliver persuasive presentations. A very practical course; you will have the opportunity to make several presenta …
    £1,140

  • Finance for Marketing and Sales People

    Practical Training for Professionals
    • Classroom - Birmingham
    • 1 day · Full-time
    • 55 CPD points
    • Tutor support
    The aim of this 1 day workshop style course is to equip marketing and sales people with the financial knowledge they need to fulfil their role and appreciate how their negotiations affect the financial performance of their company. The programme is brisk and interactive and i …
    £576
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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