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Online Customer OR Services Cpd courses

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  • Customer Support - Trainer Course & Training Materials + Trainer Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    ...product“ Why is this online Customer Support training course essential? Providing excellent customer service can help you: increase customer loyalty to your business, decrease barriers to buying (for example, if your business has an excellent customer service record dealing with refunds …
    £695

  • Handling a Challenging Customer - Trainer Course, Training Materials + Trainer Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    Handling a Challenging Customer - Trainer Course, Training Materials + Trainer Resources Customer service is a necessary position in the job world today. It helps companies give customers what they want and what they need. Although many customers can be difficult, with the …
    £695

  • Certificate in KYC and CDD

    London Governance & Compliance Academy
    Level 3 | Awarded by AGRC & Accredited by LIBF
    • 35 enquiries
    • Online
    • 25 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • 15 CPD points
    Boost your customer service, administrative, and back-office skills by getting certified in KYC and CDD by AGRC! This certificate will provide you with the tools and knowledge required to become an invaluable member of any institution’s client onboarding and customer retention process …
    £650

  • Business Etiquette - Trainer Training + Trainer Materials & Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    ...Business Etiquette training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). This online Business Etiquette training course examines the basics, most importantly to be considerate of others, dress/appearance …
    £695

  • AAT Level 3 Diploma in Accounting with Work Experience

    KBM training
    Live sessions through zoom I Pre recorded videos I Individual Tutor Support Session I
    • 1,438 enquiries
    • Online
    • 6 months · Part-time
    • Regulated qualification
    • 80 CPD points
    • Tutor support
    Great service
    Highly rated
    ...nominal ledger and nominal codes Setting up customers' accounts, Processing customer's invoices and credit notes Setting up suppliers' accounts, Processing supplier's invoices and credit notes Generating reports on invoices due, customer/supplier statements Performing error corrections …
    Save 25%
    £765 £1,020

  • Call Centre Training -Trainer Training Materials & Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    ...will make them more confident, improve sales, and help gain new customers while retaining current clientele. A more confident employee is also one that is happier, and happier employees will produce more satisfied customers. Call Center training will lower costs as it can reduce turnover …
    £695

  • Contact Centre Training - Trainer Course & Training Materials + Trainer Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    ...employee of a contact centre. The key to having a great customer experience using a contact centre is in the training. A well-trained contact centre can be the difference between gaining more customers and losing customers. Customers want a well-educated agent when they contact a business …
    £695

  • Marketing Basics - Trainer Course & Training Materials + Trainer Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    ...promotion and distribution of your ideas, goods or services to satisfy the needs of individual consumers or organisations. Marketing is about determining the value of your product or service and communicating that information to customers. Your marketing plan is an essential part of your …
    £695

  • Supply Chain Management - Train the Trainer Course, Training Materials + Trainer Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    • Tutor support
    Great service
    ...Calculator Case Study Module Eight: Review Questions Module Nine: Supply Chain Groups The Suppliers The Producers The Customers The Customer"s Customer"s Case Study Module Nine: Review Questions Module Ten: Tracking and Monitoring Dashboard RFID"s Alert Generation …
    £695

  • PRINCE2® Foundation- Official Exam Included

    Training Deals
    Official PRINCE2® Foundation| Tutor support | Awarded by Axelos (accredited by PEOPLECERT) | 98% Pass Rate
    • 410 enquiries
    • Online
    • Self-paced
    • Professional certification
    • Exam(s) included
    • 18 CPD points
    • Tutor support
    ...Organisation Business Case Progress Quality Tailoring PRINCE2® Foundation the project environment Overview What support do you offer? Our customer service department is available 24 hours a day, answering questions and offering support around the clock Exam Structure The PRINCE2 Online …
    Enquire for pricing

  • AAT Level 3 Diploma in Accounting with Practical Training

    KBM training
    Sage/QuickBooks/ Xero/ Payroll
    • 71 enquiries
    • Online
    • 8 months · Part-time
    • Regulated qualification
    • 20 CPD points
    • Tutor support
    Great service
    ...nominal ledger and nominal codes Setting up customers' accounts, Processing customer's invoices and credit notes Setting up suppliers' accounts, Processing supplier's invoices and credit notes Generating reports on invoices due, customer/supplier statements Performing error corrections …
    from £255

  • AAT Level 3 Diploma in Bookkeeping

    KBM training
    AAT level 2 BookkeepingTuition Included I Xero Practical Training I Individual Tutor Support Session Available
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • 10 CPD points
    • Tutor support
    Great service
    ...the nominal ledger and nominal codes Setting up customers accounts, Processing customers invoices and credit notes Setting up suppliers accounts, Processing suppliers invoices and credit notes Generating reports on invoices due, customer/supplier statements Performing error corrections …
    £600

  • Social media package - 4 course bundle

    U Transition
    5 online courses to help you understand social media - CPD approved
    • Online
    • Self-paced
    • 10 CPD points
    Great service
    ...rounded off. It does not account in any way for loading time or thinking time on the questions). Right now, potential customers will be searching for your products and services - and if they don’t find their way to your site, you could be deferring them to a competitor. Imagine if your website …
    £502.80

  • Lean Process and Six Sigma - Trainer Course & Training Materials + Trainer Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    ...attributes and value according to the Kano Model Understand how products and services that have the right features and are free from deficiencies can promote customer satisfaction and attract and retain new customers. Describe what is required to regulate a process Give examples of how poor …
    £695

  • Hotel Industry Diploma (Management & Reception) - CPD Certified

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • 11 students
    • Online
    • Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    ...procedures based around this position from common tasks to taking reservations and your responsibilities. Determine the importance of customer service. Learn about communication and how to make a good first impression. Identify with the different communication skills. Learn about verbal …
    £598

  • Sales & Marketing Diploma - 4 CPD Diplomas in 1 course

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • 30 students
    • Online
    • Self-paced
    • 50 CPD points
    • Tutor support
    Great service
    ...to convert potential leads into paying customers. Secure the wellbeing of your business by learning all there is to know about sales, marketing and advertising and how you can become an expert in promoting and selling products and services. However, further benefits include: …
    £899

  • Telephone Etiquette - Train the Trainer Course & Training Materials + Trainer Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    Telephone Etiquette - Online Training Course - Phone Etiquette for Business Calls & Customer Service The meaning of telephone etiquette can sometimes be difficult to describe. It can be a unique attribute or characteristic that facilitates great communication …
    £695

  • Capital Markets Foundation Course

    London Banking Academy
    Accredited self-led learning with specialist content across 5 modules in Capital Markets
    • Online
    • 52 hours · Self-paced
    • Professional certification
    • Certificate(s) included
    • 52 CPD points
    • Tutor support
    Our employer-recognised Foundation Course is designed for individuals who wish to pursue a career in financial services, or those who are looking for a career change and are lacking the industry knowledge required to kickstart their new career. It is a self-led, e-learning …
    £549

  • ITIL4 Foundation eLearning with exam

    SPOCE Project Management
    6 months online access with exam
    • Online
    • 6 months · Self-paced
    • Professional certification
    • 30 CPD points
    ...the Service V model • Overview of Service Transition processes. Service Operation • IT Service versus technology components • Quality of Service versus cost of service • Reactive versus proactive • Overview of the Service Transition processes • Objectives of Continual Service Improvement …
    £795

  • Multi-Level Marketing - Trainer Course & Training Materials + Trainer Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    Great service
    ...Module Three: Review Questions Module Four: Recruiting New Agents (I) Draw on Personal and Professional Network Recruit Satisfied Customers Recruit Those Who Seek Work Flexibility Stress Benefits of Being Agent Case Study Module Four: Review Questions Module Five: Recruiting …
    £695

  • AAT Level 4 Diploma in Accounting with Practical Accountancy Training

    KBM training
    Study at your own pace I Live Online Sessions I Work experience with ACCA Gold approved Accountancy Firm I
    • Online
    • 8 months · Part-time
    • Regulated qualification
    • 50 CPD points
    • Tutor support
    Great service
    ...sales and purchase ledgers of the organisation Setting up customers’ accounts Process customers invoices and credit notes Setting up suppliers' accounts Processing suppliers invoices and credit notes Generating reports customer/supplier invoices, statements and reconciling them Generating …
    Save 25%
    £765 £1,020

  • Certificate in Risk Management

    London Governance & Compliance Academy
    Level 3 | Awarded by AGRC & Accredited by LIBF
    • Online
    • 30 hours · Self-paced
    • Professional certification
    • Certificate(s) included
    • 15 CPD points
    Popular
    ...dynamic world of financial services. Some of the topics to be covered by this Certificate include: Principles of Risk and Risk Management The Financial Services Sector Impact of Risk in Financial Services The Regulatory Environment in Financial Services Establishing and Applying a …
    £650

  • Level 3 Certificate in Leisure Management

    LA Training
    Home study course with study materials, dedicated tutor support and all assessments included
    • Online
    • 6 months · Self-paced
    • 10 CPD points
    • Tutor support
    ...Leading a team Promoting customer care Understanding employment rights and responsibilities Financial procedures Delivering objectives through the work of an active leisure team Supervising facility maintenance Marketing services and products to customers Operating swimming pool plant …
    £650

  • Data Analysis with Microsoft Power BI - Advanced

    Infero Training Ltd
    Classroom based 3 days course with LIVE TRAINER with Post Course Support - Nationwide £748
    • 34 enquiries
    • Online
    • 3 days · Full-time
    • Certificate(s) included
    • 21 CPD points
    • Tutor support
    Great service
    ...Analysing Data with Microsoft Power BI. Course Content Lesson 1: Analysing Data with Self-Service BI Topic A: Data Analysis and Visualization for Business Intelligence Topic B: Self-Service BI with Microsoft Power BI Lesson 2: Connecting to Data Sources Topic A: Create Data Connections …
    £897.60

  • Online AAT Level 3 Diploma in Accounting

    KBM training
    I Live Sessions I Individual Support Session I Free Practical Work Experience
    • 19 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • 50 CPD points
    Great service
    ...the nominal ledger and nominal codes Setting up customers accounts, Processing customers invoices and credit notes Setting up suppliers accounts, Processing suppliers invoices and credit notes Generating reports on invoices due, customer/supplier statements Performing error corrections …
    Save 25%
    £765 £1,020
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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