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38,816

Customer OR Services courses in Yorkshire and Humberside

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  • PRINCE2® Foundation Courses (Leeds) - *** Best Price Guarantee***

    Training Deals
    ***THE WORLD'S LEADING PROVIDER***
    • 61 enquiries
    • Classroom - Leeds
    • 3 days · Full-time
    • Professional certification
    • Tutor support
    ...you to enhance your skills within project management. As a fully accredited training organisation (ATO), we aim to provide a high-quality service to everyone at an affordable price. This PRINCE2 Foundation course lasts for 3 days and is designed to prepare you to pass the foundation …
    Enquire for pricing

  • PRINCE2® Practitioner Training (Leeds) - *** Best Price Guarantee***

    Training Deals
    ***THE WORLD'S LEADING PROVIDER***
    • 14 enquiries
    • Classroom - Leeds
    • 3 days · Full-time
    • Professional certification
    • Tutor support
    ...you to enhance your skills within project management. As a fully accredited training organisation (ATO), we aim to provide a high-quality service to everyone at an affordable price. This PRINCE2 qualification is the most advanced course and shows that you have the knowledge required …
    Enquire for pricing

  • BSc (Hons) Psychology

    The University of Law – Sciences
    Practical Psychology course with focus on employability.
    • 16 enquiries
    • Classroom - Leeds
    • 3 years · Full-time
    • University - Undergraduate
    • Tutor support
    ...be applied to real world contexts. With practical teaching from experienced lecturers coupled with bespoke support from our Employability Service, you will graduate ready to take the next step in your career. If you're looking to take your first steps in a psychology-related field …
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  • MSc Psychology (Conversion)

    The University of Law – Sciences
    Conversion course for non-psychology graduates.
    • 127 enquiries
    • Classroom - Leeds
    • 1 year · Part-time or full-time
    • University - Postgraduate
    • Tutor support
    ...Employability support: From day one to beyond graduation, you’ll have access to 1:1 psychology-specific support from our experienced Employability Service. Launch your career in the fulfilling and fascinating field of Psychology. If you’re looking to make the change into the field of psychology …
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  • Master of Laws (LLM) Mental Health Law

    The University of Law
    • 19 enquiries
    • Classroom - Leeds
    • Part-time or full-time
    • University - Postgraduate
    • Tutor support
    Great service
    ...career with our careers team The award-linked module for this programme (Mental Health Law) will cover areas such as the availability of services, regulation of mental health care providers and the relationship between society and people who live with mental disabilities. The aim of …
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  • Postgraduate Diploma in Law (PGDL)

    The University of Law
    Law conversion course for non-law graduates
    • 103 enquiries
    • Classroom - Leeds
    • Part-time or full-time
    • University - Undergraduate
    • Tutor support
    Great service
    ...solicitor or barrister. Explore an area of law that interests you in our Law of Organisations module. With one of the largest legal careers services in the UK, ULaw gives you the support and opportunities you need to make the best start in your legal career. Taught by qualified lawyers …
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  • Master of Arts in Law (MA Law SQE1)

    The University of Law
    Master's conversion course for non-law graduates
    • 10 enquiries
    • Classroom - Leeds
    • Part-time or full-time
    • University - Postgraduate
    • Tutor support
    Great service
    ...Practice (SQE1&2). Explore an area of law that interests you in our Law of Organisations module. With one of the largest legal careers services in the UK, ULaw gives you the support and the Qualifying Work Experience (QWE) opportunities you need to make the best start in your legal …
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  • LLM Legal Practice (SQE1&2)

    The University of Law
    • 24 enquiries
    • Classroom - Leeds
    • Part-time or full-time
    • University - Postgraduate
    • Tutor support
    Great service
    ...by studying a suite of modules in KPAs, along with modules in skills and practice area essentials. With one of the largest legal careers services in the UK, The University of Law gives you the support and the Qualifying Work Experience (QWE) opportunities you need to make the best …
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  • SQE1 Preparation Course

    The University of Law
    Preparation for the SRA’s centralised SQE1 assessments
    • Classroom - Leeds
    • Part-time or full-time
    • Tutor support
    Great service
    ...deals and transactions, as if they were in the office. Support for your career . You’ll have access to ULaw’s award-winning Employability Service, for information, advice, practical experience and links to the profession to help you to succeed in your career. Available at all campuses …
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  • SQE2 Preparation Course

    The University of Law
    • Classroom - Leeds
    • Part-time or full-time
    • Tutor support
    Great service
    ...deals and transactions, as if they were in the office. Support for your career . You’ll have access to ULaw’s award-winning Employability Service, for information, advice, practical experience and links to the profession to help you to succeed in your career. Available at all of our …
    Enquire for pricing

  • Advanced Credit Control - Customer Focused

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • Tutor support
    ...soft skills required to harness positive relationships inside and outside of the business to enhance customer perception and increase margin. Advanced Credit Control - Customer Focused - Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 11:00 Utilising positive communication …
    £576

  • Referral Marketing Skills

    Practical Training for Professionals
    • Classroom - Leeds
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    A quick question for you How much more successful would you be if your valued customers, suppliers and business partners were willing, capable and active in accurately communicating what you do and why you are better and different than your competitors, to the people …
    £516

  • Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

    Practical Training for Professionals
    • 33 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    ...Advanced Customer Service for the Tourism, Leisure and Hospitality Industry - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service …
    £468

  • Advanced Negotiation Skills

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    ...stretch your wings. This course suits Anyone who has to negotiate effectively, in internal one-to-one or Team situations or external Client or Customer meetings at an advanced level. It will also benefit those responsible for developing the negotiation skills in others in their Teams or …
    £468

  • Advanced Selling Skills (2 day course)

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Leeds
    • Part-time
    • 11 CPD points
    ...14:00 - 15:00 Advanced Customer Care 15:00 - 16:30 Selling The Whole Business 16:30 - 16:45 Summary & Action Plans Agreed Advanced Selling Skills (2 day course) - Benefits The ability to identify your strengths and weaknesses Understand why customers don't buy How and when …
    £870

  • Advanced Telephone Prospecting

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    ...review of calls. 13:00 - 14:00 Lunch 14:00 - 15:00 Advanced Objection Handling (This module gives participants an in depth look at why customers make objections and how they can be most professionally handled. The group will share their own experiences and discuss ways of improving …
    £468

  • Brand Building with the Public

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    ...interacting with staff from their company a memorable one.) 14:30 - 16:00 Role Plays (Groups take it in turns to play company representative, customer and observer. All will have a turn in each role and small groups will report back to the large group.) 16:00 - 16:30 Best Practice in …
    £516

  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    ...of good customer service. They are constantly encouraged to look through the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business is always seen in the best light. This customer care training …
    £516

  • Closing Incoming Calls Effectively

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    ...Benefits 20+ types of closing strategies Greater confidence in handling objections positively Understanding the customer\'s motivation Overcoming customers' objections to the price Individual sales issues discussed and resolved …
    £516

  • Closing The Sale & Dealing With Objections

    Practical Training for Professionals
    • 15 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    ...Benefits 20+ types of closing strategies Greater confidence in handling objections positively Understanding the customers motivation Overcoming customers objections to the price Individual sales issues discussed and resolved …
    £516

  • Communication Skills

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    Communication Skills - Overview This communication skills course is aimed at helping delegates communicate more effectively with customers and colleagues. It will look at the best methods of building rapport and how to develop effective business relationships. This Communication …
    £576

  • Consultative Selling

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    Consultative Selling - Overview This course is for those who sell ideas, products and services and who want to develop a selling style where the emphasis is on developing the concept of sales conversations together with long term, stable future business relationships …
    £516

  • Selling Skills for Exhibitions

    Practical Training for Professionals
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    ...leads post the exhibition (Using A Prospect System Effectively. Delegates learn how to systematically keep in touch with both customers and potential customers.) 16:30 - 16:45 Summary & Action Plans Agreed …
    £516

  • Success in Leadership & Motivation Skills

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - Leeds
    • Part-time
    • 6 CPD points
    • Tutor support
    ...5 Hours 9.30-10.00: Coffee and Intro. What are the essential skills of a brilliant manager? 10.00-10.30: The importance of setting customer-focused objectives. 10.30-11.15: Leadership models. What can we learn from them and how to apply them to our business. Motivation the …
    £576

  • Introduction to Buying

    Practical Training for Professionals
    • 19 enquiries
    • Classroom - Leeds
    • Full-time
    • 6 CPD points
    • Tutor support
    ...Communication Skills (The clues that point to the integrity of the seller. What skills can be implemented to drive down price or increase service levels) 11:00 - 11:15 Coffee Break 11.15 - 12:15 Negotiation Skills (A look at techniques that can improve the relationship between strategic …
    £576
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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