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  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Birmingham
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    If your organisation is committed to achieving excellence in customer service and ensuring that your vision for the future reflects the highest standards that the modern-day customer expects – then this course is for you and your team. This Customer Service course is an intensive …
    £354
  • Key Account Management

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Achievement included
    • Classroom - Birmingham
    • Part-time
    • Certificate(s) included
    • Tutor support
    Are you looking to improve the way you manage your Key Clients to ensure longer term retention and profitability? Do you wish to better understand the process of how to add value to existing clients in order to grow their account, strengthen your relationship and to identify oppo …
    £390
  • Telesales Course - Sales

    ATA (Asset Training Academy) LTD
    Classroom & Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Birmingham
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    This 1 day ‘Successful Selling Over the Phone’ course is aimed to help attendees who are responsible for contacting potential new customers / or receiving calls, and closing the sale. This Successful Selling Over The Phone course will help you to understand the importance of esta …
    £390
  • Sales Course - Getting Appointments Over The Phone

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Acheivement included
    • Classroom - Birmingham
    • Part-time
    • Certificate(s) included
    • Tutor support
    This 1 day ‘Winning Ways to Set Appointments on the Telephone’ course is aimed to help participants who are responsible for setting appointments for others, or for themselves where they wish to make the appointment prior to a face-to-face meeting. They will develop and use a prov …
    £390
  • Advanced Leadership Course

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Birmingham
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    This Advanced Leadership course is designed to raise awareness and help manager and leaders to consider some of the more progressive areas they need to be aware of in a Post Covid society. The management landscape has changed since Covid intervened, and this course will provide y …
    £354
  • Confident Presentation Skills

    ATA (Asset Training Academy) LTD
    CPD Accredited | 5 Star Reviews | Lunch & Refreshments Included | Course Notes and Certificate of Achievement
    • 29 enquiries
    • Classroom - Birmingham
    • 1 day · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Do you have a presentation coming up that is making you feel anxious or nervous? Have you been asked to deliver a speech at an event that is giving you sleepless nights? Our one-day Confident Presentation Skills course aims to give delegates the ability to deliver a “first class” …
    £390
  • Advanced Communication Skills

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Birmingham
    • 2 days · Part-time
    • Tutor support
    You tend to find the issue between mangers and their team is a lack of communication, usually staff will feel their managers haven’t communicated with them effectively which can create more problems. With communication comes a skill and this skill should be taught across your org …
    £780
  • Leading High Performing Teams

    ATA (Asset Training Academy) LTD
    • 12 enquiries
    • Classroom - Birmingham
    • 2 days · Part-time
    • Tutor support
    If your role requires you to lead and manage high performing teams to achieve company objectives, targets and goals, we offer a two day leadership programme. This programme will give you, the supervisor, team leader or manager the necessary skills, knowledge and confidence to lea …
    £750
  • Delivering Presentations

    ATA (Asset Training Academy) LTD
    Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 10 enquiries
    • Classroom - Birmingham
    • 2 days · Part-time
    • Tutor support
    If you already have experience in delivering presentations then this 2 day delivering presentations course is ideal for you and will help you to enhance your existing skills to a more professional and advanced level. Your exsiting delivering presentations skills will be refreshed …
    £750
  • Change Management Course

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Acheivement included
    • 23 enquiries
    • Classroom - Birmingham
    • 1 day · Part-time
    • Tutor support
    For many of us the idea of change frightens us, it takes us from our comfort zones and throws us into something completely new, which is scary. It’s important we learn how to manage change in the most effective way so we are able to deal with this situation professionally and app …
    £390
  • Confidence and Assertiveness

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Acheivement included
    • 36 enquiries
    • Classroom - Birmingham
    • 1 day · Part-time
    • Certificate(s) included
    • Tutor support
    Do you suffer from "Imposter Syndrome"? Do you lack confidence in certain situations and find it difficult to get your voice heard and your point across? Do you sometimes feel intimidated by other people in the group and struggle to assert yourself? If so, this 1 day Self Esteem …
    £390
  • Essential Sales Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 44 enquiries
    • Classroom - Birmingham
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Are you struggling to consistently hit your sales targets? Are you looking to build more productive relationships with your customers? Would you like to increase your conversion rate? Would you like to learn how to "close" the deal more effectively? This highly intensive one-day …
    £390
  • Negotiation, Influencing & Persuasion Skills

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 16 enquiries
    • Classroom - Birmingham
    • 2 days · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Most people are involved with negotiations at some point in their lives, whether this is in a personal context or in a workplace situation. There are many ways to describe negotiation – influencing others to achieve your goal or objective, reaching an agreement, bargaining, pers …
    £780
  • Managing Performance Training Course

    ATA (Asset Training Academy) LTD
    Classroom & online course with study materials, tutor support and Certificate of Acheivement included
    • 14 enquiries
    • Classroom - Birmingham
    • 2 days · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Managing other peoples performance and their appraisals can be a very difficult task and requires the correct knowledge on how to monitor, motivate and improve your team. The 2-day Managing Performance Training Course is highly participative and considers many of the differen …
    £780
  • Certified Scrum Master ® | Scrum Alliance

    TCC Training and Consultancy
    In-person classroom course with interactive group exercises. Live Online tutor-led courses also available.
    • 123 enquiries
    • Classroom - Birmingham
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    TCC's Certified Scrum Master ® (CSM) course is an interactive two-day training course, which allows delegates to explore the Scrum framework in detail. It covers the Scrum principles and practices, team roles, ceremonies and artifacts involved in a Scrum project, allowing delegat …
    from £1,068
  • Bid and Tender Writing Training

    Thornton & Lowe
    Increase your chances of success - Develop your skills on writing successful tenders. CPD certificate included
    • 237 enquiries
    • Classroom - Birmingham
    • 1 day · Full-time
    • 6 CPD points
    Delivered by an experienced Bid Manager, our Bid Writing workshop focuses on how to write and develop the content of a bid. This interactive session, which includes practical exercises, covers understanding the buyer, bid writing and presentation.
    £650
  • Certified Scrum Product Owner ® | Scrum Alliance

    TCC Training and Consultancy
    In-person classroom course with interactive group exercises. Live Online tutor-led courses also available.
    • 17 enquiries
    • Classroom - Birmingham
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    TCC's Certified Scrum Product Owner ® (CSPO) course is an interactive two-day training course, accredited by Scrum Alliance. It allows delegates to explore the role of the Scrum Product Owner in detail. It covers the ways in which a Scrum Product Owner will interact with a Scrum …
    from £1,068
  • 2-day Bid Masterclass

    Thornton & Lowe
    Learn about bid management and bid writing
    • Classroom - Birmingham
    • 2 days · Full-time
    • Certificate(s) included
    • 12 CPD points
    The first day of this workshop will look at the preparation needed for bidding success. The second day of this workshop will look at the development and writing of the bid
    £1,150
  • Agile Project Management (AgilePM®) Practitioner

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 55 enquiries
    • Classroom - Birmingham
    • 4 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    TCC’s Agile Project Management (AgilePM®) Practitioner course, accredited by the APMG, and created in conjunction with the DSDM Consortium, provides the world's first independent certification in Agile Project Management. It provides delegates with an understanding of how the …
    £1,584
  • BCS Requirements Engineering | part of the BCS Diploma in Business Analysis

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 35 enquiries
    • Classroom - Birmingham
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    TCC’s BCS Requirements Engineering course introduces you to the techniques for uncovering the requirements which will lead to a working, cost-effective solution. With the use of a supporting case study, this course defines the types of requirements, the people involved in the e …
    £1,194
  • Agile Project Management (AgilePM®) Foundation

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 52 enquiries
    • Classroom - Birmingham
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    TCC’s Agile Project Management (AgilePM®) Foundation course, accredited by the APMG, and created in conjunction with the DSDM Consortium, provides the world's first independent certification in Agile Project Management. It provides delegates with an understanding of how the A …
    £1,104
  • BCS Business Analysis Practice | part of the BCS Diploma in Business Analysis

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 144 enquiries
    • Classroom - Birmingham
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    TCC’s BCS Business Analysis Practice (formerly ISEB Business Analysis Practice) course provides the fundamental skills and framework needed by effective business analysts engaged in a business change project. An integral case study allows delegates to apply best practice analys …
    £1,194
  • BCS Organisational Behaviour | part of the BCS Diploma in Business Analysis

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 21 enquiries
    • Classroom - Birmingham
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    TCC's BCS Organisational Behaviour course (formerly Commercial Awareness) considers the work of the business analyst in a business change project and the aspects of the organisation that may impact the Business Analyst's role. It considers organisational financial management an …
    £1,194
  • BCS Modelling Business Processes | part of the BCS Diploma in Business Analysis

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 42 enquiries
    • Classroom - Birmingham
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    TCC’s BCS Modelling Business Processes course enables delegates to practice a variety of techniques for modelling and improving business processes and for evaluating the effectiveness of change. The success of business change projects is greatly increased by modelling the busin …
    £1,194
  • ITIL Service Lifecycle - Service Operation

    Training Deals
    Classroom course including exams
    • Classroom - Birmingham
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    This 3 day ITIL Service Operation course provides a comprehensive overview of this area of the Service Lifecycle and prepares you to take the Service Operation exam, leading to the ITIL Service Operation certification. ITIL Service Operation is one of the nine ITIL Intermedia …
    Enquire for pricing

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