Complaints Handling for Customer Care ( Customer Service )
Compliance Central
Empower Your Career | CPD Certified Course | FREE PDF Certificate | Instant Lifetime Access
- 14 students
- Online
- 1.7 hours · Self-paced
- Certificate(s) included
- 10 CPD points
- Tutor support
Great service
...effectively. Module 5: Customer-Centric Complaint Resolution : Develop strategies to resolve complaints with a customer-centric approach. Module 6: Proactive Complaint Prevention and Service Recovery : Learn proactive measures for preventing complaints and strategies for service recovery
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