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Customer OR Services courses in Staffordshire

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  • National Diploma in Dental Nursing Course (Classroom and Online)

    Harriet Ellis Training Solutions Ltd
    Fully accredited by the NEBDN, Earn whilst you learn as a dental nurse. Qualify in less than 18 months.
    • 920 enquiries
    • Classroom - Sutton Coldfield
    • 18 months · Part-time
    • Professional certification
    • Certificate(s) included
    Great service
    ...per week in a practice. Harriet Ellis assists with searching for employment opportunities for our enrolled students, CV assistance and Customer service and Recruitment support in locating vacancies. Please note that we do not guarantee vacancies to our students. Career Progression towards …
    £2,018

  • First Aid at Work (3 Day)

    Train Aid Ltd
    • 20 enquiries
    • Classroom - Birmingham
    • 18 hours · Part-time
    • Certificate(s) included
    • Tutor support
    ...First Aid at Work course focuses on how to deal with an emergency situation within the workplace. This includes what to say to the emergency services, what checks to carry out, and treatment options whilst awaiting their arrival. Day two moves on to the recognition and management of illness …
    £192

  • Master of Laws (LLM) Mental Health Law

    The University of Law
    • 19 enquiries
    • Classroom - Birmingham
    • Part-time or full-time
    • University - Postgraduate
    • Tutor support
    Great service
    ...career with our careers team The award-linked module for this programme (Mental Health Law) will cover areas such as the availability of services, regulation of mental health care providers and the relationship between society and people who live with mental disabilities. The aim of …
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  • Master of Arts in Law (MA Law SQE1)

    The University of Law
    Master's conversion course for non-law graduates
    • 10 enquiries
    • Classroom - Birmingham
    • Part-time or full-time
    • University - Postgraduate
    • Tutor support
    Great service
    ...Practice (SQE1&2). Explore an area of law that interests you in our Law of Organisations module. With one of the largest legal careers services in the UK, ULaw gives you the support and the Qualifying Work Experience (QWE) opportunities you need to make the best start in your legal …
    Enquire for pricing

  • LLM Legal Practice (SQE1&2)

    The University of Law
    • 24 enquiries
    • Classroom - Birmingham
    • Part-time or full-time
    • University - Postgraduate
    • Tutor support
    Great service
    ...by studying a suite of modules in KPAs, along with modules in skills and practice area essentials. With one of the largest legal careers services in the UK, The University of Law gives you the support and the Qualifying Work Experience (QWE) opportunities you need to make the best …
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  • Postgraduate Diploma in Law (PGDL)

    The University of Law
    Law conversion course for non-law graduates
    • 103 enquiries
    • Classroom - Birmingham
    • Part-time or full-time
    • University - Undergraduate
    • Tutor support
    Great service
    ...solicitor or barrister. Explore an area of law that interests you in our Law of Organisations module. With one of the largest legal careers services in the UK, ULaw gives you the support and opportunities you need to make the best start in your legal career. Taught by qualified lawyers …
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  • SQE1 Preparation Course

    The University of Law
    Preparation for the SRA’s centralised SQE1 assessments
    • Classroom - Birmingham
    • Part-time or full-time
    • Tutor support
    Great service
    ...deals and transactions, as if they were in the office. Support for your career . You’ll have access to ULaw’s award-winning Employability Service, for information, advice, practical experience and links to the profession to help you to succeed in your career. Available at all campuses …
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  • SQE2 Preparation Course

    The University of Law
    • Classroom - Birmingham
    • Part-time or full-time
    • Tutor support
    Great service
    ...deals and transactions, as if they were in the office. Support for your career . You’ll have access to ULaw’s award-winning Employability Service, for information, advice, practical experience and links to the profession to help you to succeed in your career. Available at all of our …
    Enquire for pricing

  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service for the Public Sector …
    £468

  • PRINCE2 Practitioner Training (Birmingham) - *** Best Price Guarantee***

    Training Deals
    ***THE WORLD'S LEADING PROVIDER***
    • 34 enquiries
    • Classroom - Birmingham
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...you to enhance your skills within project management. As a fully accredited training organisation (ATO), we aim to provide a high-quality service to everyone at an affordable price. This PRINCE2 qualification is the most advanced course and shows that you have the knowledge required …
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  • PRINCE2® Foundation Courses - Birmingham - *** Best Price Guarantee***

    Training Deals
    ***THE WORLD'S LEADING PROVIDER***
    • 78 enquiries
    • Classroom - Birmingham
    • 3 days · Full-time
    • Professional certification
    • Tutor support
    ...you to enhance your skills within project management. As a fully accredited training organisation (ATO), we aim to provide a high-quality service to everyone at an affordable price. This PRINCE2 Foundation course lasts for 3 days and is designed to prepare you to pass the foundation …
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  • ITIL 4 Foundation (Birmingham)

    Training Deals
    • 15 enquiries
    • Classroom - Birmingham
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...trademark of AXELOS Limited. All rights reserved. IT Service professionals, IT project managers, Technical IT specialists, Helpdesk Our ITIL 4 training courses are open to everyone and there are no prerequisites. IT Service professionals, IT project managers, Technical IT specialists …
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  • ITIL Practitioner (Birmingham)

    Training Deals
    Classroom course including exams
    • Classroom - Birmingham
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...ITIL® Expert Qualification. Build on previous knowledge gained from ITIL® Foundation. Enhance your IT Service Management career prospects. Learn how to effectively implement IT Service Management. Understand how to use the CSI approach to ITSM. The 2-day instructor-led course builds …
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  • ITIL Foundation and Practitioner (Birmingham)

    Training Deals
    • Classroom - Birmingham
    • 5 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...for IT Service Management. It is based around the idea that IT services in a business should be aligned to the business’s needs and support its core functions. ITIL® is managed by AXELOS, the best practice advisor formed jointly by the UK government and the business services company …
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  • Lean Six Sigma Black Belt - Birmingham

    Training Deals
    Classroom course including exams
    • 21 enquiries
    • Classroom - Birmingham
    • 10 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...Manufacturing and Six Sigma. Lean is a system for removing waste from the manufacturing process and ensuring the delivery of maximum value to the customer. Six Sigma focuses on process improvement by managing quality and reducing defects. Combining these two methods means businesses get the …
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  • Lean Six Sigma Yellow Belt - Birmingham

    Training Deals
    Classroom course including exams
    • Classroom - Birmingham
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...Manufacturing and Six Sigma. Lean is a system for removing waste from the manufacturing process and ensuring the delivery of maximum value to the customer. Six Sigma focuses on process improvement by managing quality and reducing defects. Combining these two methods means businesses get the …
    Enquire for pricing

  • Lean Six Sigma Green Belt - Birmingham

    Training Deals
    • 37 enquiries
    • Classroom - Birmingham
    • 5 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...knowledge when you return to your workplace. Case Study FMG Support, an independent fleet management services provider in the UK used Lean Six Sigma to improve their customer service and efficiency. The company started their Lean Six Sigma implementation process by having their Business …
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  • Lean Six Sigma Black Belt Upgrade - Birmingham

    Training Deals
    Classroom course including exams
    • Classroom - Birmingham
    • 5 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...Manufacturing and Six Sigma. Lean is a system for removing waste from the manufacturing process and ensuring the delivery of maximum value to the customer. Six Sigma focuses on process improvement by managing quality and reducing defects. Combining these two methods means businesses get the …
    Enquire for pricing

  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Birmingham
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...consistent quality of service Win and retain your customers’ confidence and trust This course will benefit those who are responsible for setting and / or delivering customer service. It provides a structured approach for understanding and then delivering customer service to a high standard …
    £354

  • Sales Course - Getting Appointments Over The Phone

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Acheivement included
    • Classroom - Birmingham
    • Part-time
    • Certificate(s) included
    • Tutor support
    ...is (for the customer) from your call Learn how to turn a potential ‘cold call’ into a ‘warm’ and conversational discussion that will be received well Find out how to listen more on the telephone instead of using too many questions Techniques of identifying what customers see as the …
    £390

  • Key Account Management

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Achievement included
    • Classroom - Birmingham
    • Part-time
    • Certificate(s) included
    • Tutor support
    ...perceive their services and what they perceive as ‘value adding’ Understand how to segment their Account relationships into categories to focus efforts around Growth potential and Retention Know how to differentiate their services and provide excellent Account management service To identify …
    £390

  • Telesales Course - Sales

    ATA (Asset Training Academy) LTD
    Classroom & Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Birmingham
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...create a genuine interest your service / product from your potential customer and identify the hook Know when to ask for the sale, and the appropriate closing technique Create a daily / weekly engagement plan best suited to your business and potential customers This Successful Selling …
    £390

  • Advanced Leadership Course

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Birmingham
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    This Advanced Leadership course is designed to raise awareness and help manager and leaders to consider some of the more progressive areas they need to be aware of in a Post Covid society. The management landscape has changed since Covid intervened, and this course will provide y …
    £354

  • Confident Presentation Skills

    ATA (Asset Training Academy) LTD
    CPD Accredited | 5 Star Reviews | Lunch & Refreshments Included | Course Notes and Certificate of Achievement
    • 29 enquiries
    • Classroom - Birmingham
    • 1 day · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Do you have a presentation coming up that is making you feel anxious or nervous? Have you been asked to deliver a speech at an event that is giving you sleepless nights? Our one-day Confident Presentation Skills course aims to give delegates the ability to deliver a “first class” …
    £390

  • Essential Sales Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 44 enquiries
    • Classroom - Birmingham
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...suitable for anyone working in a pure Sales environment and is also suitable for anyone who deals with customers and who are looking to maximise the impact of their Customer Service and Sales techniques in work based situations. …
    £390
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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