Operations Management Level 5 Funded programme

The Operations Management programme is an 18-month qualification designed to equip you with advanced management skills essential for senior positions.

The programme offers a blend of workshops and one-on-one mentoring. This allows you to gain new skills and a qualification meaning improved performance, higher earning potential and new job opportunities.

Modules Covered:

1. Time Management
2. Understanding Personal, Professional and Emotional Intelligence Development
3. Personal Brand, Influencing, and Negotiation Skills
4. Effective Communication
5. Leading Teams
6. Managing Teams
7. Budgeting and Finance
8. Project Management
9. Operational Planning and Change Management
10. Operational and Strategic Management
11. Critical Thinking and Decision Making

During this programme learners will attend an online workshop and have a one-to-one session with their Management Mentor every six weeks.

After each session the learners will need to complete a reflective account looking at what they have taken from the workshop, and how this new knowledge has or could be used within their job role.

Learning Outcomes:

• Operational and Strategic Planning: Acquire skills in designing and implementing comprehensive operational strategies. You will learn to develop detailed business plans, set and monitor strategic KPIs, and lead large-scale change initiatives to drive organisational growth and innovation.
• Financial Strategic Planning: Develop expertise in strategic financial management, including advanced budgeting, financial forecasting, and investment analysis. You'll be able to interpret complex financial data, make informed financial decisions, and align financial planning with organisational goals.
• Project Management: Gain comprehensive skills in project management, including advanced methodologies for planning, executing, and controlling large-scale projects. You will learn to handle complex project portfolios, mitigate risks effectively, and deliver results that align with organisational strategies.
• Strategic Leadership: Develop an in-depth understanding of advanced leadership theories and their practical application in managing multiple teams and departments. You'll learn to lead with a strategic vision, influence organisational culture, and drive long-term goals.
• Communication and Negotiation: Enhance your ability to communicate complex ideas clearly and effectively to senior stakeholders and team members. Develop advanced negotiation and influencing skills to manage conflicts, build strong partnerships, and drive organisational change.
• Strategic Team Building and Performance Management: Understand and apply advanced concepts in team dynamics and performance management. You will be capable of developing high-performing teams, implementing robust performance management systems, and fostering a culture of continuous improvement.
• Critical Thinking and Decision-Making: Enhance your ability to think critically and make high-stakes decisions. You will be skilled in data-driven decision-making, strategic problem-solving, and evaluating the impact of decisions on the organisation’s long-term success.

An Operations or departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy.

This course is best suited for leaders and managers in senior positions. You would usually be responsible for managing a department or a function and your responsibilities may include:

• Creating and executing operational plans,
• Leading and managing teams,
• Overseeing projects,
• Accountable for financial and resource management,
• Talent management,
• Implementing change within the department or organisation.

Additionally, you may also be involved in coaching and mentoring team members.

The entry requirement for this apprenticeship will be Maths and English GCSEs (or equivalent) at Grade C or higher. Functional skills tests may be required to be taken in Maths and/or English, as part of the programme, if no qualification or evidence available.

Progression

On completion, apprentices can register as full members with the Chartered management institute and/or the Institute of leadership and management, and those with 3 years’ of management experience can apply for Chartered manager status through the CMI.