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Operations of Bank Tellers

CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access


Training Express Ltd

Summary

Price
£12 inc VAT
Study method
Online
Duration
3 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • Digital certificate - Free
  • Hard copy certificate - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Overview

Bank tellers were once required to undergo handwriting analysis as part of their job interview process. This practice was more common in the past when handwritten records and signatures played a crucial role in banking transactions. Dive into the intricacies of the banking world, mastering the skills and knowledge required to excel in this vital role. From understanding different types of bank accounts to honing your mathematics skills for precise transactions, our course will equip you with the expertise needed to thrive in a bank teller's role. Learn to identify counterfeit currency, implement efficient cash sorting techniques, and combat fraudulent activities. Dive into the realm of ethical considerations and the legal aspects of banking in the UK. With this course, you'll be prepared to provide exceptional customer service while upholding your rights and obligations as a bank teller.

Key Features

  • CPD Accredited
  • FREE PDF + Hardcopy certificate
  • Fully online, interactive course
  • Self-paced learning and laptop, tablet and smartphone-friendly
  • 24/7 Learning Assistance
  • Discounts on bulk purchases

Certificates

Digital certificate

Digital certificate - Included

Once you’ve successfully completed your course, you will immediately be sent a FREE digital certificate.

Hard copy certificate

Hard copy certificate - Included

Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).
For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

Course Curriculum

  • Module 01 : Introduction to a Bank Teller
  • Module 02 : Skills and Abilities of a Bank Teller
  • Module 03 : Types of Bank Accounts and Opening Them
  • Module 04 : Mathematics Calculation for Bank Tellers
  • Module 05 : Bookkeeping Guideline and Payment Methods
  • Module 06 : Cash Sorting in an Efficient Way
  • Module 07 : How to Identify Counterfeit
  • Module 08 : Function and Benefits of Currency Recyclers
  • Module 09 : Dealing with Frauds
  • Module 10 : Safety Precautions for ATM (Automated Teller Machine)
  • Module 11 : Customer Services a Bank Teller Can Offer
  • Module 12 : Rights and Obligations According to the UK Law
  • Module 13 : Ethical Issues for a Bank Teller

Learning Outcomes:

  • Perform precise mathematical calculations for banking transactions.
  • Recognize and combat counterfeit currency effectively.
  • Demonstrate expertise in efficient cash sorting techniques.
  • Understand various types of bank accounts and the process of opening them.
  • Acquire knowledge of ethical issues and legal obligations in UK banking.
  • Provide exceptional customer service as a bank teller.

Accreditation

This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Who is this course for?

  • Aspiring bank tellers
  • Individuals seeking a career in the banking sector
  • Current bank tellers looking to enhance their skills
  • Anyone interested in the financial industry
  • Students pursuing studies related to finance and banking
  • Job seekers aiming for a position in the banking sector
  • Professionals looking to change their career path to banking
  • Those who want to understand the inner workings of a bank.

Career path

  • Bank Teller
  • Customer Service Representative in a Bank
  • Financial Services Advisor
  • Banking Operations Specialist
  • Financial Analyst
  • Compliance Officer in a Bank

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2024. All rights reserved.