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Online Customer service Cpd courses with Oxbridge

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  • NCFE Level 2 Certificate in Principles of Customer Service

    Oxbridge
    Develop key skills in customer service to overcome expectations, improve loyalty and positive experiences
    • Online
    • 180 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • 180 CPD points
    • Tutor support
    ...you. On this customer service course you will: Understand excellent service and why it is important Identify what customers want Devise a plan for service excellence Deliver a service excellence project Monitor and assess the effectiveness of the plan Maintain service excellence in …
    £495
  • NCFE Level 3 Diploma in Skills For Business: Human Resources

    Oxbridge
    Our recognised Qualification will expand your knowledge of business recruitment, employment law, and management.
    • Online
    • 540 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • 540 CPD points
    • Tutor support
    ...with some previous business knowledge , this Level 3 HR course and diploma course is ideal whether you’re set on a vocational pathway , or looking to pursue higher education such as an A-level or degree in business studies. NCFE Level 3 HR Diploma – the syllabus in brief On this …
    £695
  • NCFE Level 3 Diploma in Skills for Business

    Oxbridge
    Open your eyes to the business world, expanding your knowledge of culture, responsibilities, and problem-solving
    • Online
    • 600 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • 600 CPD points
    • Tutor support
    ...want to be on your career journey. Ideal for anyone wishing to pursue a career within human resources, customer relationship management, team leadership, or gain a managerial position , this diploma will prove that you have the transferable business skills for the job. NCFE Online …
    £695
  • NCFE Level 3 Certificate in Principles of Business Administration

    Oxbridge
    Gain the vital, transferable skills and knowledge that any business needs to thrive
    • Online
    • 230 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • 230 CPD points
    • Tutor support
    ...suited to working as a PA helping to contribute to the smooth running of an organisation , this Level 3 Certificate in Principles of Business Administration will give you the knowledge you need to take your career to the next level. And, because this is a nationally recognised …
    £695

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