Skip to content

PA and Secretarial Skills

Interactive Video Lessons | Free E-Certificate | Tutor Support

Princeton X

Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
0.6 hours · Self-paced
Qualification
No formal qualification
Certificates
  • CPD Certificate - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

Add to basket or enquire

Overview

In today’s fast-paced business world, skilled Personal Assistants (PAs) and Secretaries play a crucial role in ensuring efficiency, organization, and professionalism in the workplace. This comprehensive online course is designed to equip you with the essential skills, tools, and knowledge required to excel in these roles. From time management and communication to office administration and business etiquette, this course provides practical, real-world insights to help you thrive as a PA or Secretary.

Certificates

CPD Certificate

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Curriculum

1
section
15
lectures
0h 34m
total

    • 1: 1.Foundations of PA and Secretarial Work 03:11
    • 2: 2.Office Management and Administration 02:46
    • 3: 2.1 Managing your manager_2 01:51
    • 4: 2.2 Working styles 01:59
    • 5: 2.Managing Relationships 03:16
    • 6: 3.Meeting and Event Planning 02:24
    • 7: 4.Communication and Correspondence 02:21
    • 8: 4.1 Basic grammar skills 02:21
    • 9: 4.2 Basic punctuation skills 01:35
    • 10: 4.Writing Skills 02:05
    • 11: 5.Calendar Management and Scheduling 02:30
    • 12: 6.1 Effective time management 02:01
    • 13: 6.Time Management 02:13
    • 14: 7.1 Potential injuries 01:12
    • 15: 7.Ergonomics 01:57

Course media

Description

  • Understanding the role of a PA and Secretary
  • Office management and administration
  • Professional communication and correspondence
  • Time management and organization skills
  • Diary and travel management
  • Business etiquette and customer service
  • Microsoft Office and essential IT skills
  • Handling confidential information
  • Problem-solving and decision-making
  • Event and meeting coordination

Who is this course for?

  • Aspiring or current Personal Assistants and Secretaries
  • Office administrators and receptionists looking to enhance their skills
  • Business professionals who want to improve their organizational abilities
  • Entrepreneurs and small business owners managing their own administration
  • Anyone interested in a career in office management and executive support

Requirements

  • No prior experience is required, but basic computer skills are beneficial
  • Access to a computer/laptop with an internet connection
  • Willingness to learn and improve professional skills

Career path

  • Personal Assistant (PA)
  • Executive Assistant (EA)
  • Office Administrator
  • Secretary
  • Administrative Coordinator
  • Receptionist
  • Virtual Assistant

This course opens doors to career advancement, helping you gain the skills needed to work in corporate environments, government offices, small businesses, or even as a freelance Virtual Assistant.

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Ask a question

Reviews

Currently there are no reviews for this course. Be the first to leave a review.

Leave a review

Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
View all
Similar subjects: PA, Secretary, Administration
Related searches: Online courses

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2025. All rights reserved.