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Care OR Worker courses in Peel Hall

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  • Consultative Selling

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    ...11.30 Sales Advances (Defining sales advances, identifying some to use immediately, using them to measure progress on long lead time sales work, making the system quantifiable; improving your sales activity planning) 11.30 to 11.45 Coffee 11.45 to 13.00 Communication in selling (As …
    £516
  • Senior Management Skills

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    ...to form the basis for a personal development plan. 11:00 - 11:30 Building Relationships How to create extraordinary relationships and work collaboratively to achieve results. 11:30 - 12:30 Empowerment and Ownership How to enrich the roles of others by giving them the opportunity …
    £576
  • Speed Reading & Information Management

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    Mounting work pressures, too little time, keeping your knowledge base up-to-date, checking out the competition: we all have to find a way of dealing with todays tidal wave of information. One highly effective solution is speed reading - a technique that is not just …
    £576
  • Strategic Planning for Managers

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    ...order to highlight the quality of our brand or, in the case of a charity, to inspire compassion and generosity. After all, if bullet points worked, all advertising would be in bullet points. Strategic Planning - Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 11:00 …
    £576
  • Stress Busters - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 3 CPD points
    • Tutor support
    ...Amid Chaos 15:45 – 16:00 Fitting Exercise into a Busy Schedule 16:00 – 16:30 Physical Relaxation Techniques 16:30 – 16:45 Leaving Work at Work 16:45 – 17:00 Action Planning, Review and Close …
    £220
  • Stress Management for Professionals

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Management survey revealed stress is the most common cause of long-term absence from work in the UK. And the HSE website states, over 10 million working days were lost in Britain in 2010/2011 due to work-related stress. This is a practical stress management course designed to show …
    £576
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    ...practices.What are the key cultural differences and similarities that affect the way we work? 11.30-12.15 - Intercultural teambuilding exercise - a cultural game where joint venture teams have to work together in an unfamiliar cultural context, learn each others' rules and business practices …
    £576
  • Introduction to Facilitation Skills

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...taught on the course to their own situation. Attention is paid to preparing and planning an event which the participant will deliver back at work. 16:20 : 16:30 Course review and close 16:30 Close Introduction to Facilitation Skills - Benefits Understanding of what a facilitator …
    £576
  • Introduction to Green Office Management

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Full-time
    • 6 CPD points
    • Tutor support
    ...role and the difference you can make in your business Develop a green office charter and action plan to reduce your environmental impact at work Build a business plan for change to influence others and achieve financial approval Using current case studies, see what can be achieved through …
    £576
  • Introduction to Quality Management

    Practical Training for Professionals
    • 10 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    ...standards in their area of work An identification of methods which can be used to improve quality Skills in motivating staff to achieve high standards Throughout the day delegates will be encouraged to develop methodologies pertinent to their place of work through practical activities …
    £576
    • 12 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    ...experienced salesperson can become dispondant. Here we will look at how we can keep our motivation high and our work on track. 15:00 - 15:30 Planning and prioritising How do we work out our day? What needs to happen, each and every day, to ensure that we can fill the sales ‘pipeline’ and …
    £960
  • Leadership & Management Skills

    Practical Training for Professionals
    • 80 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    ...reaching its objectives. The course focuses on developing appropriate leadership styles, understanding the motivation of individuals at work, and using suitable decision-making and delegation techniques. The management of stress and stress-related situations are also covered. …
    £576
  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...This customer care training course is available throughout the UK. CPD Value 5.5 Hours Course Locations Customer Care London Customer Care Manchester Customer Care Nottingham Customer Care Birmingham Customer Care Bristol Customer Care Edinburgh Customer Care Leeds 09:30 …
    £516
  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Cheadle, Cheshire
    • 1 day · Part-time
    • 6 CPD points
    ...customer care training course is available throughout the UK. CPD Value 5.5 Hours Course Locations Customer Care - Incoming and Outgoing Calls London Customer Care - Incoming and Outgoing Calls Manchester Customer Care - Incoming and Outgoing Calls Nottingham Customer Care - Incoming …
    £468
  • More Advanced Selling Skills

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Full-time
    • 6 CPD points
    • Tutor support
    ...strategies The ability to handle difficult objections Improving qualification The ability to handle objections and achieving excellent customer care
    £516
  • Motivation Skills Masterclass

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    ...practical application enabling you to return to work with an actionable plan. This Motivation Skills course is available throughout the UK. 09:30 - 10:00 Coffee & Course Objectives 10:00 - 11:00 Why do People Come to Work? (What reasons and motivations do they have?) …
    £576
  • Negotiation Skills Masterclass - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 3 CPD points
    • Tutor support
    ...effectively 4.15 - 4.45 Closing and securing agreements 4.45 - 5.00 Actions and close (Mid - afternoon coffee and tea will be served as we work) Negotiation Skills Masterclass - Half Day (pm) - Benefits A practical evaluation of their preferred negotiation style Ways to improve …
    £220
  • Objection Handling Skills

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could …
    £516
  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    ...training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live calls. This Outgoing …
    £516
  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • Tutor support
    ...Coffee & Introduction 10:00 - 10:30 What makes for good customer care 10:30 - 11:00 Getting it Right - Building on your Good Practices 11:00 -11:15 Coffee Break 11:15 - 12:45 Developing your Customer Care skills 12:45 - 13:00 Discussion and Action Points from the morning …
    £516
  • People Management Skills

    Practical Training for Professionals
    • 18 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    ...our team members to want to share their ideas and explore their own potential. An action plan that will enable the manager to return to the work place with greater confidence and self motivation …
    £576
  • People Management Skills for Secretaries & PAs

    Practical Training for Professionals
    • 10 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    ...sufficient to ensure success – it also takes strong skills in the way we work with people. The course is a combination of greater self awareness, development of skills and the opportunity to apply content directly to our work. This People Management Skills for Secretaries & Pas course …
    £576
  • Performance Appraisals Masterclass - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 3 CPD points
    • Tutor support
    ...agreements and priorities for action following appraisals 4.45 - 5.00 Actions and close (Mid - afternoon coffee and tea will be served as we work) …
    £228
  • Team Building Skills for Managers

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    This team building course deals with those aspects which encourage team players to work well together through practical sessions which highlight the best approaches for success. This Team Building course is available throughout the UK. CPD Value 5.5 Hours Team …
    £576
  • The Client Meeting - Face to Face Selling

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers …
    £516

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