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Performance Management

Classroom based course with study materials, lecturer support and CPD Hours included


London Training For Excellence

Summary

Price
£3,960 inc VAT
Study method
Online
Duration
5 days · Self-paced
Qualification
No formal qualification
Additional info
  • Tutor is available to students

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Overview

Performance Management is much wider than simple performance appraisal. It refers to activities, tools, processes, and programmes that manage the performance of individual employees, teams, departments, and other organizational units. This course will equip you with the knowledge and skills needed to bring the best out in your people and ensure that organisational and individual goals are met in an effective and efficient manner.

Description

Module 1 - Effective performance management

  • Defining performance management
  • HR processes which facilitate performance management
  • Organisational objectives, team and individual performance
  • Continuous organisational and individual improvement and development
  • The benefits of developing an LTD organisation
  • Defining an effective performance appraisal

Module 2 - Performance management tools

  • Job descriptions aligned with organisational goals
  • Developing key performance indicators and SMART objectives
  • Giving and receiving feedback
  • Gathering, reporting and using 360 degree feedback
  • Creating a performance balanced scorecard
  • Coaching for performance
  • Managing stress

Module 3 - Conducting an effective performance appraisal

  • Clarifying the purpose of a performance appraisal
  • Preparing for, managing and following up performance appraisal meeting
  • Career planning
  • Personal development plans (PDP) and continuous professional development (CPD)

Module 4 - Managing poor performance

  • Developing a positive manager / subordinate relationship
  • Identifying poor performance and reasons behind it
  • Dealing with poor performance
  • Performance Improvement Plans (PIP)
  • Managing conflict
  • Using the organisation’s discipline policy

Module 5 - Benchmarking your organisation\'s performance

  • The value of benchmarking against other organisations
  • How to benchmark
  • Acting to bring about positive change
  • Evaluation of your organisation using the SWOT and PESTLE models

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.