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Personal development courses in North West England

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  • Fast Track Personal Trainer Course (RQF)

    Diverse Trainers
    Qualify in 2-4 weeks, Class room & Gym floor training, CIMSPA recognised qualification
    • 13 enquiries
    • Classroom
    • 10 days · Full-time
    • Regulated qualification
    • Tutor support
    Great service
    ...Certificate in Personal Training, you will receive your CIMSPA-recognised certification from Focus Awards. Enter the industry as a fully qualified Personal Trainer. This Level 3 Certificate in Personal Training qualification is designed for those looking to become a personal trainer - …
    £949

  • Think on Your Feet® - Verbal Communication Workshop

    Indigo Business Services
    Think on Your Feet® is the only workshop that trains you to analyse, organise and present your ideas - fast!
    • 21 enquiries
    • Classroom
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...Handling the media. Getting your ideas across at a meeting. Explaining complex information clearly. Giving evidence. Selling a product or service. Promoting your organisation or yourself. By focusing on an individual’s ability to think quickly and clearly, Think on Your Feet® dramatically …
    from £945

  • Edward de Bono’s Six Thinking Hats®

    Indigo Business Services
    The decision-making, idea evaluation and meeting management workshop
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    ...timely and cost efficient way. The Six Hats® approach reduces adversarial thinking and encourages clearer, more effective thinking and idea development. Indigo is an authorised distributor and training provider for Edward de Bono Ltd. What's it all about? During the workshop, you will: …
    from £552.90

  • Writing Dynamics™ - Business Writing Workshop

    Indigo Business Services
    Produce messages that gain attention; are understood; and readable.
    • Classroom
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...Giving your text visual impact. Telegramming for sharper focus and key messaging. Stage 4: Personal feedback In addition to these modules, each participant will benefit from direct, personal feedback on their own writing. We ask each participant to bring along samples of their own …
    from £945

  • Edward de Bono's Lateral Thinking - Business Creativity and Innovation Workshop

    Indigo Business Services
    Empower your people to challenge current thinking, solve problems and generate new ideas
    • Classroom
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...problem solve, invaluable to any organisation. The tools and techniques you’ll develop can be deployed across a wide range of business and personal challenges, so you can make a real difference. Lateral Thinking for managers - Creativity and problem solving are 21st-century managements …
    from £945

  • Negotiation, Influencing & Persuasion Skills

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 16 enquiries
    • Classroom
    • 2 days · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    ...have over different people & situations in their professional and personal lives. It is suitable for those who are looking to develop their skills and self-confidence when in a negotiation situation with customers, suppliers and colleagues both inside and outside of their organisation …
    £780

  • Delivering Sales Pitches

    ATA (Asset Training Academy) LTD
    Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 13 enquiries
    • Classroom
    • 2 days · Part-time
    • Tutor support
    ...listening Improving our listening skills Fielding and answering questions effectively Picking up buying signals Picking up “Extra Business/Services” signals – Delivering Client Pitches – The Technical Elements The Presenter as the “Leader” of the “pitch” Delivery tools and techniques …
    £780

  • Train The Trainer Course

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Achievement included
    • 211 enquiries
    • Classroom
    • 2 days · Part-time
    • Certificate(s) included
    • Tutor support
    Popular
    ...courses which generates excellent client and customer feedback and reviews. Train The Trainer – Course Content The following key areas would be covered during this training: DAY 1 Introduction to the field of “Training & Development” – What is training? The importance of training …
    £780

  • Brand Building with the Public

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...interacting with staff from their company a memorable one.) 14:30 - 16:00 Role Plays (Groups take it in turns to play company representative, customer and observer. All will have a turn in each role and small groups will report back to the large group.) 16:00 - 16:30 Best Practice in …
    £516

  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...of good customer service. They are constantly encouraged to look through the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business is always seen in the best light. This customer care training …
    £516

  • Communication Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    Communication Skills - Overview This communication skills course is aimed at helping delegates communicate more effectively with customers and colleagues. It will look at the best methods of building rapport and how to develop effective business relationships. This Communication …
    £576

  • Success in Leadership & Motivation Skills

    Practical Training for Professionals
    • 20 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...5 Hours 9.30-10.00: Coffee and Intro. What are the essential skills of a brilliant manager? 10.00-10.30: The importance of setting customer-focused objectives. 10.30-11.15: Leadership models. What can we learn from them and how to apply them to our business. Motivation the …
    £576

  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...workplace. This customer care training course is available throughout the UK. CPD Value 5.5 Hours Course Locations Customer Care London Customer Care Manchester Customer Care Nottingham Customer Care Birmingham Customer Care Bristol Customer Care Edinburgh Customer Care Leeds …
    £516

  • Customer Excellence for Finance Staff

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Staff London Customer Excellence for Finance Staff Manchester Customer Excellence for Finance Staff Nottingham Customer Excellence for Finance Staff Birmingham Customer Excellence for Finance Staff Bristol Customer Excellence for Finance Staff Edinburgh Customer Excellence for Finance …
    £516

  • Team Building Skills for Managers

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...12:00 Team Building Exercises (Dealing with a range of business activities such as working on a project, developing a new service, reviewing customer service priorities) 12:00 - 13:00 Review of Team Building Exercise (Characteristics of the Team/Learning points - conflict, co-operation …
    £576

  • Telephone Techniques - Incoming & Outgoing Calls

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas. This Telephone Techniques - Incoming & Outgoing Calls course is available throughou …
    £516

  • The Client Meeting - Face to Face Selling

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...Introduction - What Do We Hate about Being Customers? 10:00 - 10:15 The Good, The Bad & The Ugly (Delegates compare their own good, bad and ugly experiences of customer care when they have been a customer.) 10:15 - 11:00 Through the Customers' Eyes & Ears (Tutor makes live call …
    £516

  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of customer care …
    £516

  • Dealing with Difficult People

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...11:00 - 11:15 Coffee 11:15 - 11:45 Identifying Customer Types 11:45 - 12:15 Customer Types - Behaviour 12:15 - 13:00 Strategies for Dealing with the Different Customer Types 13:00 - 13:45 Lunch 13:45 - 14:30 Why Does a Customer Complain? 14:30 - 15:00 Dealing with Complaints …
    £516

  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...GROUP 2 AS ABOVE 12:00 One to One Supervision 14:00 GROUP 1 Task 3: What Are Our Customers\' Main Objections? What is the Best Way to Handle Them? 14:20 Golden Rules For Achieving Excellent Customer Care 14:40 GROUP 2 AS ABOVE 15:30 One to One Supervision 16:15 - 16:30 Both …
    £516

  • Delivering Excellence via Email and on the Telephone

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and ensure their email skills …
    £516

  • Enhancing the Visitors Experience

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...the visitor can have an outstanding customer experience. The content is delivered in a customer-friendly way enabling you to operate in a customer-focused, efficient and effective way. During the day you will enhance your understanding of the needs of visitors to the organisation …
    £516

  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Manchester Excellent Customer Care - Incoming Calls Nottingham Excellent Customer Care - Incoming Calls Birmingham Excellent Customer Care - Incoming Calls Bristol Excellent Customer Care - Incoming Calls Edinburgh Excellent Customer Care - Incoming Calls Leeds 09:30 - 10:00 Coffee …
    £516

  • Planning Sales Activity to Help Meet & Exceed Targets

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 55 CPD points
    • Tutor support
    ...12:45 - 13:45 Lunch Break 13:45 - 14:30 Taking Charge: Urgency and Importance (Understanding the drivers. Who sets the agenda? The Customers\' needs. Analysing the optimum approach. The way we work. Prioritising and reprioritising) 14:30 - 15:15 Techniques for Improvement: Self …
    £516

  • Generating New Business by Telephone

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...up-to-date business directories and any lists of cold prospects. Please note these will need to be screened for TPS (Telephone Preference Service) in advance of the course. Contact PTP for details. Corporate brochures and a business card will help the trainer make the live calls. …
    £516
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FAQs

Reed Courses advertises a large variety of Personal development courses which are delivered by a range of learning providers. The Personal development courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Personal development course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Personal development courses, you might also be interested in Communication, Personal finance and Leadership. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Personal development courses, Reed Courses also has plenty of paid for online Personal development courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Personal development courses. Alternatively you'll be able to enrol on an online Personal development course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Personal development course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Personal development courses from a variety of learning providers.
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