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Personal development Cpd, Professional Certification or Regulated qualification courses in Oxgangs

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  • Equality, Diversity & Inclusion (EDI) Training

    High Skills Training
    Updated: 2025| CPD Accredited | PDF Certificate | Expert tutor support | 14 day money back guarantee
    • New course!
    • Online
    • 5.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Equality, Diversity & Inclusion (EDI) Training: Creating an Inclusive Workplace ★★ 1500+ Positive Reviews from Learners! ★★ This CPD-Accredited Equality, Diversity & Inclusion (EDI) Training aligns with workplace compliance standards, ensuring a fair, respectful, and in …
    £25
  • Unconscious Bias Training

    High Skills Training
    Updated: November, 2025| CPD Accredited | PDF Certificate | Expert tutor support | 14 day money back guarantee
    • New course!
    • Online
    • 4.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ★★ 1500+ Positive Reviews from Learners! ★★ This CPD-Accredited Unconscious Bias Training aligns with workplace equality, diversity, and inclusion (EDI) standards, ensuring compliance with professional and ethical guidelines. 7-in-1 Unconscious Bias Training Course Bundle include …
    £25
  • Personal Development Coach Online Training

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 5.4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Updated 2025 In the modern world, the significance of Personal Development coaching cannot be overstated. An online training course in this domain, encompassing modules from Introduction to Personal Development Coaching to Setting Up as a Coach, equips individuals with the tool …
    £12
  • Accomplishing Tasks Effectively - Boot Camp on Personal Development

    Knowledge Gate
    CPD Accredited>Instant Free PDF Certificate!> Easy to Learn> No Exam Required> 24/7 Expert Support
    • Online
    • 1.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Accomplishing Tasks Effectively - Boot Camp for Personal Development Embark on a journey, from the fabled city where chaos reigned, to the zen peaks of efficiency. Discover secrets in each module to conquer procrastination and elevate personal growth. Are you ready to transform? …
    £12
  • Giving and Receiving Feedback Course For Personal Development

    Care Skills Training
    Last Updated 2024 | CPD Accredited | PDF Certificate | Expert tutor support | 14 day money back guarantee
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Are you eager to become a skilled professional and learn more about Giving and Receiving Feedback For Personal Development ? Look no further than our Giving and Receiving Feedback Course For Personal Development at Care Skills Training. We're committed to providing top-notch e …
    £14.99
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    What do you want? You cannot have everything but you can certainly have more than you have at the moment. Your potential is an unlimited future. Of course, there are some limits but they are usually of quantity rather than quality. For some people success is more money, a bigge …
    £336
  • Personal Development - Course

    Inspire London College Ltd
    Level 5 Diploma in Personal & Professional Development | TQUK Endorsed Diploma |Tutor support |140 CPD Points
    • 82 students
    • Online
    • 4 weeks · Self-paced
    • 140 CPD points
    • Tutor support
    Great service
    Personal Development, Level 5 Diploma in Personal Development, Personal Development endorsed Diploma from awarding organisation Training Qualification UK with 140 CPD points. This Level 5 Diploma in Personal Development comes with easy to understand e-learning study material. Per …
    £12
  • SEN Teaching Assistant Training Job Ready Program

    High Skills Training
    CPD Certificates | CV & Portfolio Assistance | Job Search Helpline | Personal Mentor Support | Money Back Guarantee
    • Online
    • 16.5 hours · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    Great service
    Are you passionate about making a difference in children’s lives? The SEN Teaching Assistant Training Job Ready Program is your gateway to a fulfilling career in education and special needs support. With this comprehensive program, you’ll gain the skills and certifications needed …
    £199
  • Personal Development Course

    UK Professional Development Academy LTD
    Level 5 Diploma in Personal & Professional Development, No exams, 100% success,
    • Online
    • 4 weeks · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    Level 5 diploma in personal development, Level 5 Diploma in Personal & Professional Development, Personal Development CPD Accredited Certificate. This Level 5 Diploma in Personal Development comes in easy-to-understand e-learning study material. Stay on the top of the table b …
    £12
  • Academic and Personal Development

    Inspire London College Ltd
    Level 5 Diploma in Personal & Professional Development/ CPD Accredited/ TQUK Endorsed/
    • Online
    • 4 weeks · Self-paced
    • 140 CPD points
    • Tutor support
    Great service
    Academic and Personal Development Now come out of activities like internet browsing, watching TV, and playing games, and focus on personal development to make the best and achieve your higher goals. ‘’Personal development is a major time-saver; the better you become, the less tim …
    £12
  • Personal Development Coach Diploma - CPD Accredited

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal **25-in-1 Personal Development Coach Diploma Mega Bundle** ►►► Personal Development Coach Diploma Enrolment Gifts ◄◄◄ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial s …
    £279
  • Personal Development Training - CPD Certified

    Skill Up
    17-in-1 Exclusive Bundle | CPD Certified | 17 Free PDF Certificates + 1 Hard-Copy Certificate| Lifetime Access
    • Online
    • 44 hours · Self-paced
    • Certificate(s) included
    • 170 CPD points
    • Tutor support
    Great service
    Personal development is essential for professional and personal growth in today's fast-paced world. For example, a recent study found that 94% of employees would stay at a company longer if it invested in their personal development. Our Development course is designed to help you …
    £100
  • Personal Development Plan - Enhanced Dental CPD Course

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    Personal Development Plan – E-Learning Course – Level 1 - CPDUK Accredited. Welcome to The Mandatory Training Group's online Personal Development Plan training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service ( …
    £19.99
  • Leadership & Management, Time Management with Personal Development - CPD Accredited

    Training Express Ltd
    17 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 70 hours · Self-paced
    • Certificate(s) included
    • 170 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ Imagine a future where you’re leading teams, making important decisions, and guiding organizations to success. Leadership and management skills are in high demand, with a 10% growth expected in …
    £100
  • Diploma in Personal Development, Motivation and Career Development - Level 3

    Imperial Academy
    Flash Sale | Advanced 25-in-1 Bundle | Free CPD Certified PDF & Hardcopy Certificates | Lifetime Access | Tutor Support
    • Online
    • 86 hours · Self-paced
    • 250 CPD points
    • Tutor support
    Great service
    Limited-time flash sale! Get lifetime access to 25 career-boosting courses with FREE certificates – perfect for a fresh career start! Take the initial steps toward a successful long-term career by studying the Diploma in Personal Development package online with Imperial Academy t …
    £139
  • Personal Development Advanced Diploma

    Skill Up
    CPD Certified Diploma | 21-in-1 Premium Bundle | Free PDF & HARDCOPY Certificates | 24/7 Tutor Support
    • Online
    • 42 hours · Self-paced
    • Certificate(s) included
    • 210 CPD points
    • Tutor support
    Great service
    ✿ 21 in 1 "Personal Development" Bundle ✿ This Personal Development training offers : 21 Free PDF Certificates 1 Hard Copy Certificate for the Title Course. 24/7 Tutor Support Do you want to start an Personal Development career or simply learn more about it? Industry exper …
    £100
  • Leadership Skill Training With Personal Development Courses

    NextGen Learning
    20 CPD Certified Courses for 2025 | 20 PDF & A Hardcopy Certificate | Life Time Access | Limited Time Offer
    • Online
    • 55 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    Get ready for an exceptional online learning experience with the Leadership Skill Training With Personal Development Courses bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of know …
    £109
  • Personal Development Training - CPD Accredited

    Skill Up
    Sale On Going | 8-in-1 Bundle | CPD Accredited | Free PDF Certificate | Instant Access
    • Online
    • 23 hours · Self-paced
    • Certificate(s) included
    • 80 CPD points
    • Tutor support
    Great service
    ✿ 8 in 1 "Personal Development" Bundle ✿ Personal development is crucial to success in both personal and professional life. This Personal Development course covers all aspects of forming long-lasting habits, including habit-linking secrets, the three elements of a practice, and …
    £51
  • Certificate in Personal Development Training at QLS Level 3

    Skill Up
    Level 3 QLS Endorsed Diploma | 120 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support
    • Online
    • 2 weeks · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    ★★ Limited Time Flash Sale ★★ Certificate in Personal Development Training at QLS Level 3 ***Additional Gifts with Personal Development Training*** Free QLS Certificate Free CPD PDF Certificate + Transcript Personal development is a lifelong journey, where growth and improvement …
    £100
  • Personal Development Six Pack

    ZandaX
    SIX COURSES: Assertiveness, Time Management, Stress, Anger, Communication & Relationships + workbooks & certificates
    • Online
    • 108 hours · Self-paced
    • 108 CPD points
    • Tutor support
    Great service
    Take your personal development skills to the highest level with our 6-course ULTIMATE Pack. Assertiveness, Communication, Relationships, Time Management, Stress & Anger are our six top-sellers for personal development courses . Grow your skills in the shortest time. PROFES …
    £24.99
  • Personal Development

    Brentwood Open learning College
    CPD Certified Level 6 | *FREE PDF Certificate* |*100% Pass Rate* | 150 CPD Credits | *Free HR Management Course**
    • 21 students
    • Online
    • 500 hours · Self-paced
    • 150 CPD points
    • Tutor support
    Great service
    Personal Development Diploma in Personal Development QLS Level 6. Diploma of achievement in Personal Development. Additional CPD Accredited Personal Development Certificate with 150 CPD points. This course comes with easy to understand e-learning study materials. With a Le …
    £12
  • Your Personal Development Training Course

    Ad Vitam Learning
    Online Training Course
    • Online
    • 1 hour · Self-paced
    • 2 CPD points
    Great service
    Welcome to Ad Vitam Learning's online your personal development training course. This personal development e-learning course was developed to meet the required learning outcomes in the Skills for Health’s UK Core Skills Training Framework (CSTF), the Health and Safety Executive …
    £34.99
  • Personal Development Course

    IBM
    CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    In today's fast-paced world, staying relevant and competitive in your field of expertise is more critical than ever. If you're looking to take your career to the next level and stay ahead of the curve, our Personal Development Course is the perfect opportunity for you. Our Person …
    £21.99
  • QLS Endorsed Personal Development Masterclass

    One Education
    Level 3 - Two Endorsed Training | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
    • Online
    • 12 hours · Self-paced
    • Certificate(s) included
    • 15 CPD points
    • Tutor support
    Great service
    The journey towards personal growth and self-discovery can often feel like a never-ending pursuit. But what if there was a way to accelerate that process, to unlock your full potential and live the life you've always dreamed of? Introducing the QLS Endorsed Personal Development M …
    £300
  • Personal Development Bundle with Free Parsonver Smart Watch for Fitness & Health Tracking

    Skill Up
    **Free 15 Certificates & Transcripts (PDF) + Free 5 CPD Certified Courses | Level 7 QLS Endorsed Diploma| 150 CPD Points
    • Online
    • 180 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ** Personal Development Bundle with Parsonver Smart Watch for Fitness & Health Tracking ** Outstanding Features of This Personal Development Bundle : Total 15 Courses Free 15 Certificate & Transcripts (PDF) Free 5 CPD Certified Courses (Career Booster) SID Card Career Gr …
    £500
  • GET Lifetime Access to 2500+ Professional & Diploma Courses + Free Certificates

    Training Express Ltd
    Lifetime ACCESS To 2500+ Courses | 10,000 CPD Points | Unlimited PDF Certificates | Unlimited Retake Exam
    • 17 students
    • Online
    • 999 years · Self-paced
    • Certificate(s) included
    • 10,000 CPD points
    • Tutor support
    Great service
    [Updated 2025] With over 2500+ Professional Training courses available for a one-time payment for LIFETIME access to our full CPD Certified Courses Inventory only for £499. This LIMITED TIME offer includes 10000 CPD Points, Unlimited CPD Certificates, Unlimited Retake Exam, …
    £499
  • Personal Development

    Oxford Home Study College
    Diploma QLS Level 5 | *FREE PDF Certificate* |*100% Pass Rate*| 120 CPD Credits | *Free HR Management Course*
    • 20 students
    • Online
    • 450 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    Personal Development Diploma of achievement in Personal Development QLS Level 5. Additional CPD Accredited Certificate with 120 CPD points available without extra study. This Personal Development course comes with easy to understand e-learning study materials. With a Level …
    £12
  • Personal Development at QLS Level 5

    Academy for Health & Fitness
    Level 5 QLS Endorsed Diploma & CPD Accredited Certificate Included! 150 CPD Points> Free ID & Assessment> 24/7 Support
    • Online
    • 370 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    Flash Sale! Don't Let Year-End Deals Slip Away – Enrol Now! This Diploma in Personal Development Coach at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points ) to make your skill development & career progression more ac …
    £105
  • Level 3 Diploma in Personal Development Training - QLS Endorsed

    Skill Up
    **5 Free QLS Certificates + 5 Career Booster Courses **| Level 3 QLS Endorsed Diploma| 120 CPD Points| Learner Support
    • Online
    • 400 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    !! Biggest Sale of the Year !! Diploma in Personal Development Training **Outstanding Features of This Diploma in Personal Development Training ** Free 5 QLS Certificates (Hardcopy Only) Free 5 CPD Courses (Career Booster) SID Card Career Grooming Ebook One Year Access 24/7 Lear …
    £319
  • Academic and Personal Development at QLS Level 4

    Academy for Health & Fitness
    Level 4 QLS Endorsed Diploma & CPD Accredited Certificate Included! 120 CPD Points> Free SID & Assessment> 24/7 Support
    • Online
    • 370 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    This Diploma in Academic and Personal Development at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points ) to make your skill development & career progression more accessible than ever! Are you looking to improve your …
    £100
  • Decision Making, Time Management & Personal Development

    Academy for Health & Fitness
    QLS Endorsed Diploma! Free 3 QLS Certificate + Free 5 CPD Course & Assessments> 250 CPD Points > Lifetime Access
    • Online
    • 27 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ***Limited Time Flash Sale*** ►►► Decision Making, Time Management & Personal Development Admission Gifts ◄◄◄ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Begin your journey towards a rewarding and …
    £309
  • Personal Development for Professionals

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    What do you want? You cannot have everything but you can certainly have more than you have at the moment. Your potential is an unlimited future. Of course, there are some limits but they are usually of quantity rather than quality. For some people success is more money, a bigge …
    £576
  • Assertiveness & Building Personal Confidence

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Assertiveness & Building Personal Confidence - Overview Assertiveness Training – This assertiveness and building personal confidence programme helps delegates understand why it is sometimes hard to refuse demands and aims to build the skills necessary for behaving asserti …
    £576
  • Personal Effectiveness

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This course is designed for those who wish to improve their level of personal effectiveness in the workplace. It aims to increase participants self awareness of their own behaviours and the impact these behaviours have on others. Would you like to: • Improve your performance …
    £576
  • Personal Organisation Skills for Secretaries & PAs

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This course is intended to complement People Management Skills for Secretaries and Pas , but can be taken alone. The focus here is on improving the organisational skills needed in changing times, particularly when asked to manage small projects like events, conferences, office …
    £576
  • Senior Management Skills

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This Senior Management Skills course is designed to support delegates who wish to accelerate their own development within Management. It is designed to provide managers who are committed to progression with an understanding of how to develop their career to the next level. The …
    £576
  • Influencing Skills Masterclass

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This is a trainer-lead, delegate-centred course. Delegates participate through discussion of current situation and how to move to their preferred position. This personal development training course is available throughout the UK. CPD Value 5.5 Hours Course Locations Inf …
    £576
  • Coaching and Mentoring

    Practical Training for Professionals
    • 113 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    All organisations need talented people who are motivated to achieve. Coaching and mentoring has an important role to take here, because they are an excellent way of developing both skills and particularly a positive attitude towards work. Successful coaches and mentors recognis …
    £576
    • Classroom - Edinburgh
    • Part-time
    • 55 CPD points
    • Tutor support
    Managing your emotions under pressure. Does your temper ever get you into trouble? Do you sometimes rub people up the wrong way? Do you ever waste time through overreacting? If your answers leave you wanting to change your behaviour, come along and find out how to do somethin …
    £576
  • Performance Coaching - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    This Performance Coaching course will help delegates appreciate how coaching can support an individual’s performance and assist them to achieve strategic and personal objectives. It will focus on using a proven coaching model and recognise the core attributes of an effective co …
    £228
  • Communicating Effectively - Half Day (am)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    Communicating Effectively - Half Day (am) - Overview This Communicating Effectively course will help delegates understand and appreciate how communication determines success or failure. It will highlight key communication skills and give delegates the opportunity to test thei …
    £220
  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516
  • Planning & Prioritisation for the Busy Sales Person

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 55 CPD points
    This course covers the importance of planning and prioritisation in the business environment. Personal time management and life management are investigated in depth, using role-play to help delegates plan and prioritise their year. This Planning & Prioritisation for the B …
    £468
  • Managing Productive Meetings - Half Day (am)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    Managing Productive Meetings - Half Day (am) - Overview A common failure in most businesses is often attributed to poor and ineffective meetings. This course identifies the responsibilities of the manager to ensure all meetings are productive, attended by the relevant people …
    £220
  • How to Learn Anything Quicker

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    How to Learn Anything Quicker - Including Names. Three trends are shaping our business and personal lives: Information is coming at us at an accelerating rate; Jobs are changing faster and faster; Society, work and even leisure pursuits are becoming more complex. Therefore, y …
    £576
    • 10 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    Masterclass in Managing Your Time More Effectively - Half Day (pm) - Overview This half-day course is aimed at staff members at any level who wish to improve their performance by managing their time as effectively as possible. The ½ day format will introduce the essential ski …
    £220
  • Working Productively - Half Day (am)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    This is a practical half day Workshop designed to assess your productivity challenges and the effectiveness of your approaches to deciding priorities and how to achieve them. You will also receive practical guidelines to help you to assess and clarify your key objectives and …
    £220
  • Work-Life Balance for Professionals

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Many people feel they are busier at work and have more demands on them than ever before. We need to get the balance right between work and non-work in order to be productive, manage our time well, and have a life away from work. This Work-Life Balance course is available thro …
    £576
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    Connecting and Communicating - Half Day (am) - Overview This is a practical half day Workshop designed to show you how to communicate and connect effectively by understanding communication barriers and how to deal with them. You will also receive specific feedback on your c …
    £228
  • Stress Management for Professionals

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    According to a recent survey by Panorama research, over half of small and medium sized businesses claim stress is an issue in their workplace. A recent CIPD Absent Management survey revealed stress is the most common cause of long-term absence from work in the UK. And the H …
    £576
  • Successful Presentations

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Building confidence to design and delivery a successful presentation is the emphasis behind this course. This requires an understanding of the art of good presenting and an understanding of the audience and its requirements. This course is suitable for any person required to …
    £576
  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Edinburgh
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468
  • Motivation Skills Masterclass

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Motivation is key to any successful people management role; firstly understanding what makes individuals tick, and, secondly, how we can successfully motivate people in our teams. This course is designed to help managers develop their motivational techniques, by understanding …
    £576
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Working to optimum effectiveness in and around the public sector can benefit by building assertive communication skills and increasing personal confidence. However, we do not always know if our behaviour is assertive. It may be difficult to express our feelings openly and hones …
    £576
  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516
  • Getting The Balance Right - Half Day (am)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Full-time
    • 3 CPD points
    • Tutor support
    This hands-on course will give delegates the opportunity to take time out from their busy schedules to pause and reflect on what matters most. They will work with practical tools, tips and techniques to achieve a more effective balance across their lives, both within and outsid …
    £220

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